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Help Desire overheating and restarting

biffa

Newbie
Jul 23, 2010
35
0
Gateshead
Hi,

I have been searching for posts on this without success.

My Desire is about 2 months old and has began rebooting at random times.
At first it only happened if i was on a call whilst charging the phone.

The phone cuts out then immediately restarts. The O2 screen appears, then the HTC screen then I have to enter my pin.

On some occasions, It happens over and over again before I even get the pin entered.

Since then, it has happened when the phone is charging and not being used, as well as when I am on a call, but not charging.

The phone gets extremely hot near the bottom. I opened it and removed the battery and it is the phone not the battery that warms up. The battery stays cool.

I have restored to factory default and installed no apps, but it still occurs randomly.

O2 business said I can only have a re-furbished handset!! how does that work? surely if a product is faulted it should be replaced with a new unit. It was only 6-8 weeks old when i first reported it to them.

Also the wall charger seems to get very hot, but only sometimes.

Anyone come across anything similar with overheating handset or charger?

Pretty sure i need a new one :mad:
 

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