Hi,
I have been searching for posts on this without success.
My Desire is about 2 months old and has began rebooting at random times.
At first it only happened if i was on a call whilst charging the phone.
The phone cuts out then immediately restarts. The O2 screen appears, then the HTC screen then I have to enter my pin.
On some occasions, It happens over and over again before I even get the pin entered.
Since then, it has happened when the phone is charging and not being used, as well as when I am on a call, but not charging.
The phone gets extremely hot near the bottom. I opened it and removed the battery and it is the phone not the battery that warms up. The battery stays cool.
I have restored to factory default and installed no apps, but it still occurs randomly.
O2 business said I can only have a re-furbished handset!! how does that work? surely if a product is faulted it should be replaced with a new unit. It was only 6-8 weeks old when i first reported it to them.
Also the wall charger seems to get very hot, but only sometimes.
Anyone come across anything similar with overheating handset or charger?
Pretty sure i need a new one
I have been searching for posts on this without success.
My Desire is about 2 months old and has began rebooting at random times.
At first it only happened if i was on a call whilst charging the phone.
The phone cuts out then immediately restarts. The O2 screen appears, then the HTC screen then I have to enter my pin.
On some occasions, It happens over and over again before I even get the pin entered.
Since then, it has happened when the phone is charging and not being used, as well as when I am on a call, but not charging.
The phone gets extremely hot near the bottom. I opened it and removed the battery and it is the phone not the battery that warms up. The battery stays cool.
I have restored to factory default and installed no apps, but it still occurs randomly.
O2 business said I can only have a re-furbished handset!! how does that work? surely if a product is faulted it should be replaced with a new unit. It was only 6-8 weeks old when i first reported it to them.
Also the wall charger seems to get very hot, but only sometimes.
Anyone come across anything similar with overheating handset or charger?
Pretty sure i need a new one