Goodbye i7500

Cougar

Android Enthusiast

Aug 28, 2009

420

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Lancashire, England

Oct 22, 2010

#76

• Oct 22, 2010

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• #76

Exactly the same here (I don't recall a screen protector, but the screen was mint).

The lack of a memory card is a little annoying - I was told to transfer the one from my Galaxy, which is obviously not going to work... o..O

 

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croftyboy8

Member

Oct 30, 2009

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Nov 2, 2010

#77

• Nov 2, 2010

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well, last week i cut and pasted yathusans email that he sent to o2.
i didnt put any thought into it and was not hopeful in the slightest in getting any response

yesterday, a guy form o2 customer complaints phoned me.
the conversation went like this

o2 " hi we've got your email about not being happy with the galaxy and i see you want a new phone, preferably free"

me "yes"

o2 "what phone do you want ?"

me "erm, galaxy S"

o2 " -pause- ok sir, it will be dispatched straight away, sorry for any inconvenience"

me "thanks!!!!!"

basically, my 18 month contract runs until April 2011. The guy said this DOES NOT change this so therefore, i am still eligible for an upgrade come April.
I took a punt on the S as i know if i dont get on with it by early next year i can sell it on, if i do like it, i can have another handset and sell that one.

happy days!

 

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Hark

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Oct 5, 2009

104

6

Nov 2, 2010

#78

• Nov 2, 2010

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Good to hear of more successes. Maybe o2 aren't so bad after all. I'm still very happy with my Galaxy S and hope you will be as well. I'm running Froyo JPM but there's already a more stable release out there (supposedly) and the rumours say Samsung are releasing the Nexus 2 (well next Google Dev phone anyway, it won't be called Nexus 2) on the 8th with Gingerbread (2.3) so it seems for once Samsung may be ahead of the curve with Android releases.

Even without Gingerbread and all the juicy stuff that's supposed to bring the Galaxy S is a lovely phone and while I'm sure i'd have been just as happy with the Desire I'm content.

 

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croftyboy8

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Oct 30, 2009

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Nov 2, 2010

#79

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i was really surprised that the guy didnt ask any questions. They must now have accepted the problems that the i7500 has.
It has worked out perfect for me as i get 6 months to play with the galaxy S then decide if there is anything new out there.

 

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Hark

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Oct 5, 2009

104

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Nov 2, 2010

#80

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They were probably, oh it's another "yathusan" email, just give the guy what he wants we don't want any more bad press on androidfourms!!

Yeah it's nice timing. Hopefully in 6 months you can still get a decent amount if you decide to sell the SGS and get a new handset. My contract has another year to go and no doubt I'll soon have handset envy, but really I'm happy with the SGS and could easily see myself sticking with it even once my contract ends.

Sad to come back to the i7500 forum and see things haven't changed much; what's the status of GAOSP?

 

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Povester

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Sep 29, 2009

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Nov 2, 2010

#81

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I sent an email off to O2 just over two weeks ago, not heard anything back but hopefully will soon so I can move on from the galaxy. Hope to swap for a desire.

 

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Yathushan

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Jan 3, 2010

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London

Nov 2, 2010

#82

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Wow I can't believe actually started something here!
O2 have always been fairly decent in my mind anyway.
Congratulations croftyboy8 and hope you enjoy your new samsung galaxy s.

 

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croftyboy8

Member

Oct 30, 2009

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Nov 3, 2010

#83

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Povester said:

I sent an email off to O2 just over two weeks ago, not heard anything back but hopefully will soon so I can move on from the galaxy. Hope to swap for a desire.

Click to expand...

send them a chase email saying you're not happy that they have not responded. worked for me, they called the next day!

 

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Povester

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Sep 29, 2009

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Nov 4, 2010

#84

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Will do that right now! Thanks!

 

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Bomberman

Android Enthusiast

Sep 3, 2009

342

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Peoples Republic of South Yorks.

Nov 4, 2010

#85

• Nov 4, 2010

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Well, it took me a while (see previous posts in this thread) but I've joined the club My Desire is in the van on it's way to my house. Sadly I'm at work so I'll have to pick it up Saturday but still win!
Top tips;
If they call, talk to them. On my original complaint I couldn't when they rang and I had to chat via email - FAIL.
If you're going down a blind alley, start a new complaint to get someone else. Worked for me in the end

 

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dri001

Member

Jun 25, 2010

77

5

Toronto, Ont., Canada

Nov 4, 2010

#86

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I am going to hang on to my Galaxy phone for a while. I have played with the GAOSPs. They are getting better and believe the final release will be fantastic. Right now I am back on the Samsung JC6. It doesn't torment my battery like the nightlys. The phone with Drakaz's final release will more than last me until I am eligible for a new phone. From what I have heard from all the complaints, it is a lot better than having a Galaxy S. My GT-i7500 is running great.

 

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nuke777

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Aug 3, 2010

116

2

Nov 4, 2010

#87

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is O2 a cell provider?? and only a registered members of O2 can send complaints??

I badly need a new phone preferably free

god I hate my i7500

 

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Bomberman

Android Enthusiast

Sep 3, 2009

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Peoples Republic of South Yorks.

Nov 4, 2010

#88

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Yeah they are mate. If your contract isn't with them, I can't see them replacing your phone

 

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Bomberman

Android Enthusiast

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Peoples Republic of South Yorks.

Nov 4, 2010

#89

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Quick update, mine was taken in by a neighbour so I have it! Lovely thing, brand new with the 4gb card inside too
Now gotta remember how to Odin!

 

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Povester

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Sep 29, 2009

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Nov 4, 2010

#90

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Good news Bomberman. Be interested to know your thoughts on the desire after you've had a good play.

 

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nuke777

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Aug 3, 2010

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Nov 4, 2010

#91

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lucky bastards

 

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Hawklord

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Sep 5, 2009

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Nov 5, 2010

#92

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Thanks for this guys. I have finally cracked today when I saw the Galaxy S is getting 2.2 and I am still on 1.5 so I too have tried emailing o2 and whingeing. As I only have 3 and a bit motnhs to go on my contract I think there is a decent chance of getting somewhere.

To me I dont mind the "small beer" problems - but for something I paid some hundreds of pounds for I do expect to be updated on the Android front.

As I have been hiding under a stone crossing off the days of remaining contract I havent been studying the alternatives. From the above it appears that if my fairy godmother answers my email I should be thinking of the Galaxy S (if I have to - I rather depsie how Samsung shafted me - a big company like that can afford to look after its customers) or the Deisre?

Thanks yathusan for posting your email text - I took it and customised it a bit in case it starts looking a bit generic. Most kind.

thanks again to this forum and great userbase

H

 

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Bomberman

Android Enthusiast

Sep 3, 2009

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Peoples Republic of South Yorks.

Nov 5, 2010

#93

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Well, I've had it a while now and as Cougar says, it's quite astonishing. You know how your mates have an iPhone and you wish your Galaxy was quite that smooth? Well the Desire is and then some. Absolutely no lag whatsoever
No more fear of clicking on a web link by accident and having to decide whether to try and click out or wait for the bugger to load - you can do either and it just does it immediately. Tons of stuff going on, still got 30% of memory free.
Gorgeous big screen too. 2.2 out of the box.
It really is everything I expected from the Galaxy and then some. Need to see what the battery life is like (trying widgets and live wallpaper as they were real no goes for me on the i7500) seems comparable so far.

Huge props to Drakaz and the community though, without their hard work the i7500 would have been torture.

 

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Povester

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Sep 29, 2009

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Nov 5, 2010

#94

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Aghhh! Getting proper jealous of everyone and their new/better Android phones now Still waiting for O2 to contact me, re-sent my email the other day and still nothing off them.

 

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Bomberman

Android Enthusiast

Sep 3, 2009

342

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Peoples Republic of South Yorks.

Nov 5, 2010

#95

• Nov 5, 2010

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Povester said:

Aghhh! Getting proper jealous of everyone and their new/better Android phones now Still waiting for O2 to contact me, re-sent my email the other day and still nothing off them.

Click to expand...

How long has it been? The rule appears two weeks on the dot.

 

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Hawklord

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Sep 5, 2009

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Nov 6, 2010

#96

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Ah thanks for that rule - so my "heard nothing in 24hrs" I ain't even started the wait.

I never understand these BigCos - spend zillions on marketing and advertising then when they have you treat you like sh1t. Why on earth dont they spend some of the hype money on actually providing a good service?!?

 

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Povester

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Sep 29, 2009

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Nov 7, 2010

#97

• Nov 7, 2010

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Bomberman said:

How long has it been? The rule appears two weeks on the dot.

Click to expand...

Just over two weeks now. Hopefully will hear something start of this week. Fingers crossed.

 

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Cougar

Android Enthusiast

Aug 28, 2009

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Lancashire, England

Nov 8, 2010

#98

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"brand new with the 4gb card inside too"

Oh, you swine! I guess that's karma at least. Grats matey.

 

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Povester

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Sep 29, 2009

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Nov 9, 2010

#99

• Nov 9, 2010

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Well I've made some progress. Had a call earlier from O2 and they offered me either an early upgrade or a swap to a refurb Samsung Galaxy S. I decided on the swap (Only have 3months of contract left, so thought I could try out another phone and then see how things stand in a couple of months when renewal is due).

I kept pushing for a Desire as my first choice but the person I spoke to wasn't having it and told me only swap option I had was the SGS. Not that I'm complaining too much.. either will be a massive improvement over the i7500 I'm sure.

Will let you know what actually turns up and my thoughts on it. Good luck to everyone else who's going down the complaints route with their device.

 

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Bomberman

Android Enthusiast

Sep 3, 2009

342

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Peoples Republic of South Yorks.

Nov 9, 2010

#100

• Nov 9, 2010

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Cougar said:

"brand new with the 4gb card inside too"

Oh, you swine! I guess that's karma at least. Grats matey.

Click to expand...

Cheers man Was really surprised to get a new sealed box after what people have been saying in the thread and then this;

Povester said:

Well I've made some progress. Had a call earlier from O2 and they offered me either an early upgrade or a swap to a refurb Samsung Galaxy S. I decided on the swap (Only have 3months of contract left, so thought I could try out another phone and then see how things stand in a couple of months when renewal is due).

I kept pushing for a Desire as my first choice but the person I spoke to wasn't having it and told me only swap option I had was the SGS. Not that I'm complaining too much.. either will be a massive improvement over the i7500 I'm sure.

Will let you know what actually turns up and my thoughts on it. Good luck to everyone else who's going down the complaints route with their device.

Click to expand...

makes me wonder why they're being so random with it all? Congrats on the replacement though, it'll be streets ahead.

Hate to go on about the phone (the Desire) but I have 5 screens, multiple updating widgets, live wallpaper and plenty of use on internet and games yesterday (still got that new phone must play feeling). Was up at eight, went to bed a bit after midnight. Still had 30% battery left Amazing.
How are you finding the battery life Cougar? Seems opinion varies...

 

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