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Help speakers dont work while making calls

This happened to me 2 days ago for the first time. It was after I was playing around in the phone with bluetooth file transfers and the MediaShare program, not sure if its related. I also accidentally hit the HDMI button when I was viewing a picture in the gallery, and it kind of froze and kept telling me to connect a HDMI cable. It wouldn't let me out of gallery. So I don't know if that had anything to do with it either. I turned my phone off and pulled the battery, but I still had the 'no sound' issue when I tried a phone call after. I shut down and rebooted again WITHOUT pulling the battery this time and it fixed it. However I ended up doing a factory reset anyways because I didn't want to risk it happening again.
 
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