Sorry for digging up an old post, but my issue seems to fit well under the original inquiry raised by the op since my screen has certainly been scratched! My screen has small hairline scratches all over the upper left and lower left corner (when looking at the screen). I have no screen protector, but this thread is not about screen protectors so please do not advise me to get one. I consider myself to be very careful with my phone. It's never been dropped, and when not being used it spends the majority of its time in a holster or "dedicated" pocket (with no other items). I stopped using the holster because I thought it was causing the problem, but new scratches continue to appear in the same area. My wife has the "same" phone and has never seen a scratch.
The only conclusion I can draw at this point is that my "5-o'clock shadow" is causing these scratches! I am right handed, and the area where most of the scratches appear is where the phone typically makes contact with my face. I realize how crazy this sounds, but I have been observing these scratches get worse and worse over the past few months, and nothing seems to stop the spread or indicate any other cause...
I know that everyone loves some good pictures, so I've captured a few that really depict this issue (see below).
Finally, if it is truly the contact with my face that is causing these scratches, I consider this to be a manufacturer defect with my phone. Clearly the batch of glass that I got is not as hard most Inc owners (and I certainly hope that this is not the Gorilla glass I've heard so much about). I've owned a BB Pearl and BB Storm 1 prior to the Inc, and have never experienced this.
Anyone else with a similar issue?
Note: That's a hair near the Menu button in the pic below (thanks to my golden retriever), not a scratch: