It all depends on the store and what's wrong with the phone...
After 30 days of owning the phone, you are susceptible to repair charges, up to $125.00 per incident, if you choose to have the phone repaired in-store by a Sprint technician. Otherwise, within the same 1 year warranty period, you can have the phone repaired/replaced through Samsung's RMA process for free (which can take weeks/months to process).
Insurance covers all repair costs and defects that are not your fault. You only have to pay the $100.00 deductible to Asurion if the phone is physically damaged, stolen or lost, not defective.
In the previous months that I owned an EVO, my phone was exchanged once, and 4 LCD screens were repaired due to the "b-spot". During the ordeal, I was never without my phone overnight and it didn't cost me a penny. IMHO, It was well worth my $28.00 investment for convenience, YMMV.
maybe i just have a good store... but that sounds like quite a scam. ;D in the past year, i've replaced 2 palm pre's, and 1 hero, at no cost, and no inconvenience. only the first pre (power button stopped working) was replaced w/in 30 days, and they just swapped it out with a new one. the second pre was replaced after ~6 months for a faulty volume switch, and the hero (paint flaking off the buttons) were replaced with refurbs, which they ordered for us- we kept the existing phones in the meantime and swapped out when they arrived. well worth my $0.00 investment for convenience.
True, but looking on ebay/craiglist their going for about $300.Who pays full retail these days?
I will be ordering Epic and need to decide if I should keep the full TEP (damage+service) or just the damage insurance part. The reason for me to decide between the two is - one, I am a advanced user and if there is a software issue ever, I will be comfortable asking for help from the community here and using odin and other tools to flash rom etc, and second, I am a student with very tight budget on hand and every dollar I could save at the moment will help. Once things get little easier, I wont mind adding the service part of TEP back to the plan; will sprint let me do that later on is something I also wanted to ask here. So what do you guys think?? Is the service part of TEP that important a deal if I can do little tweaking and hacking on my own to fix things?? And will Sprint let me add it back if need be later on?
True, but looking on ebay/craiglist their going for about $300.
TEP with a $100 deductible is still cheaper then that.
you'd be a fool not to get it!
TEP = money down the toilet.you'd be a fool not to get it. i use it all the time. i bought a epic yesterday on craigslist for 27o on craigslist. it turned out that phone had issues. so i took it into sprint and they gave me a brand new one! for free! not a refurbish but bran spanking new epic!!!
It's pointless for most, but it's great for those who abuse their phones, or are extraordinarily clumsy with their phones. They're getting replacement phones at the expense of the rest of the suckers who pay for TEP but never use it.I disagree. As I've mentioned above, I have never paid for insurance over the course of 13+ years. At 7 dollars a month I would have thrown away over 1000 dollars for something I wouldn't have used.
Also as stated above, it's preference, knowing your "luck" with phones, knowing your financial situation etc.
Yes, it's great for some but pointless for others.
To be honest SPCS, it's hard to even see a point in ur post after the way u worded it & called people what u did... I saw it when u posted it & started to post but I deleted it & ignored it which I think others may hav done as well...You missed the analysis completely rounsy222.
To be honest SPCS, it's hard to even see a point in ur post after the way u worded it & called people what u did... I saw it when u posted it & started to post but I deleted it & ignored it which I think others may hav done as well...
that being said, we all missed your analysis...
I'd like to see your reply, and see how my analysis is off.To be honest SPCS, it's hard to even see a point in ur post after the way u worded it & called people what u did... I saw it when u posted it & started to post but I deleted it & ignored it which I think others may hav done as well...
that being said, we all missed your analysis...
Where did I call people names? I called no one specifically here any names. I said people who buy into TEP and don't think about it are suckers. That included myself when I first got my Samsung Moment and paid TEP for a year because I was unsure about how well Android would hold out. Yes, I was a sucker when I was paying for TEP.SPCS, u still missed my point... After seeing u call people out their names, Ur point was read because that is what was sought 1st...
Good ur a stat guy, but don't be an arse 1st & stat guy 2nd; show us the stats without the arse part & we're all good... get it?
Ur rite...Where did I call people names? I called no one specifically here any names. I said people who buy into TEP and don't think about it are suckers. That included myself when I first got my Samsung Moment and paid TEP for a year because I was unsure about how well Android would hold out. Yes, I was a sucker when I was paying for TEP.
Where's the name calling that you allege, other than stating the facts that people who pay for TEP generally are getting suckered?
It seems you're hurt because you defended TEP several times in this thread and take some things personally. If anything your name calling of "arse" against me specifically is uncalled for.
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