Help Low on space: Phone storage space is getting low...????

The Batman · Dec 30, 2010

Hello to all of the HTC Evo and Android OS gurus. I am in dire need of some help.

My HTC Evo (non-rooted, stock but with ADW Launcher and Go Launcher) has a notice in my status bar that states, "Low on space: phone storage space is getting low."

I've deleted all browser history and frequently visited pages; also deleted the data for the browser which took away my Sprint news homepage. After doing that the notice is still there.

Deleted a bunch of applications (which to me weren't doing anything to phone). Moved whichever apps that I could to the micro SD as well. Still getting the message. Even tried just plain old shutting off the phone and pulling the battery for 10 minutes.

Now when I click on the notice it takes me straight into "Manage Applications." The first thing at the top of my list is Contacts Storage. Here is what is states:

Total 192MB
Application 0.00B
Data 192MB

Options available are "Force stop," or "Clear data."

Now here is the funny part. SD card-Total space: 7.40GB; Available space: 6.70GB.

Internal phone storage-Available space: 42.04MB

Here is what I have installed on my phone, apps wise besides the stock stuff that comes preloaded onto the phone:

Tango 14.19MB
Maps 9.14MB
Socialite 6.46MB
Eyefold (beta) 5.59MB
Market 4.32MB
Mail 3.96MB
ASTRO 3.66MB
Ocean waves (Kang-o-rama) 3.34MB
Books 2.95MB
Go Launcher 2.81MB
Better Keyboard 2.59MB
Gala S Theme 2.07MB
Widgetsoid 2.01MB
Angry Birds 1.89MB
ADW.Launcher 1.80MB
Fancy Widget Pro 1.74MB
Movies 1.46MB
Kik Messenger 1.31MB
Flikie Wallpapers HD 1.28MB
Pulse 1.17MB
TiKL-Touch to Talk (beta) 1.02MB
gTabSiMiClock 628KB
Matte Icons 572KB
Better Cut 526KB
Digital Clock Widget 496KB
Pure Grid calendar widget 380KB
iPhone Ringtones 280KB
Call Log Widget Free (scrollable) 276KB
OI File Manager 184KB
VR Tunnel Lite 168KB
Asteroid Belt Free 124KB
OneSeven 104KB
Clockr 88.00KB
Apk manager 44.00KB

Total = roughly 79MB

What the heck do I do? It seems that its my contacts that are taking up a huge chunk of memory?

Thanks to anyone that can help me out with this problem.

The Batman

BrianJB · Dec 30, 2010

The Batman said:
Hello to all of the HTC Evo and Android OS gurus. I am in dire need of some help.

My HTC Evo (non-rooted, stock but with ADW Launcher and Go Launcher) has a notice in my status bar that states, "Low on space: phone storage space is getting low."

I've deleted all browser history and frequently visited pages; also deleted the data for the browser which took away my Sprint news homepage. After doing that the notice is still there.

Deleted a bunch of applications (which to me weren't doing anything to phone). Moved whichever apps that I could to the micro SD as well. Still getting the message. Even tried just plain old shutting off the phone and pulling the battery for 10 minutes.

Now when I click on the notice it takes me straight into "Manage Applications." The first thing at the top of my list is Contacts Storage. Here is what is states:

Total 192MB
Application 0.00B
Data 192MB

Options available are "Force stop," or "Clear data."

Now here is the funny part. SD card-Total space: 7.40GB; Available space: 6.70GB.

Internal phone storage-Available space: 42.04MB

Here is what I have installed on my phone, apps wise besides the stock stuff that comes preloaded onto the phone:

Tango 14.19MB
Maps 9.14MB
Socialite 6.46MB
Eyefold (beta) 5.59MB
Market 4.32MB
Mail 3.96MB
ASTRO 3.66MB
Ocean waves (Kang-o-rama) 3.34MB
Books 2.95MB
Go Launcher 2.81MB
Better Keyboard 2.59MB
Gala S Theme 2.07MB
Widgetsoid 2.01MB
Angry Birds 1.89MB
ADW.Launcher 1.80MB
Fancy Widget Pro 1.74MB
Movies 1.46MB
Kik Messenger 1.31MB
Flikie Wallpapers HD 1.28MB
Pulse 1.17MB
TiKL-Touch to Talk (beta) 1.02MB
gTabSiMiClock 628KB
Matte Icons 572KB
Better Cut 526KB
Digital Clock Widget 496KB
Pure Grid calendar widget 380KB
iPhone Ringtones 280KB
Call Log Widget Free (scrollable) 276KB
OI File Manager 184KB
VR Tunnel Lite 168KB
Asteroid Belt Free 124KB
OneSeven 104KB
Clockr 88.00KB
Apk manager 44.00KB

Total = roughly 79MB

What the heck do I do? It seems that its my contacts that are taking up a huge chunk of memory?

Thanks to anyone that can help me out with this problem.

The Batman

I had the same issue that you are having. I have also found other people having the same issue, the only way that I and the others fixed this was to do a factory reset on the phone.

Actually see my thread from a month or so ago;

http://androidforums.com/evo-4g-reviews/221546-so-kinda-jacked-up.html

I know the last thing you wanna hear is "factory reset" but it did work for me.

The Batman · Dec 31, 2010

So basically a factory reset would delete everything on my phone and go back to what the phone was like "out of the box?"

I would have to re-download all of my apps and input all of my contact again?

The Batman · Dec 31, 2010

You were right BrianJB. The factory reset did work. Thankfully I had listed all of the apps that I had on my phone in this thread so that I could re-download all of them.

Thanks again for the advice.

The Batman · Jan 3, 2011

When I did the factory reset, I found out that an app (Socialite beta) I had downloaded had created over 7,000 duplicate contacts on my phone.

BrianJB · Jan 4, 2011

The Batman said:
When I did the factory reset, I found out that an app (Socialite beta) I had downloaded had created over 7,000 duplicate contacts on my phone.

Really?, Thats strange. I never had that app on my phone, but we had the same issue. I wonder if another app I had downloaded at some point launched duplicate files somewhere in my phone.

But I am glad that the factory reset worked for you.

postcards · Feb 5, 2011

I tried everything I could find to clear the internal EVO memory short of doing a factory reset, the pain of which I did not care to experience. Clearing cache, moving apps to SD card, removing apps... no joy really... got from 10MB of free memory all the way to 25MB. Wee-wee! I tried calling Sprint tier 2 advanced support. Their advice: "this is a known issue on the EVO. The only fix is to do a factory reset - she gave me the codes to do that. The Ah Hah moment came from checking menu - settings - applications - manage applications - all (located at the top of screen) - menu - sort by size. Up at the top was the Mail program showing that it used 275MB. Clearing its cache and even force closing did not free up memory. So I deleted the email account completely and got my memory back. Then I reinstalled the mail account and voila! 300MB of free internal memory, no more "low storage space" error message and all is well with in the EVO world again. This may not solve all such problems, but I'd definitely try it before doing a RESET. Why the heck doesn't Sprint come up with a decent email app? You cannot even remove their app from an unrooted phone.

phoneresolver · Apr 3, 2011

There are 3 options to resolve this
1. Get rid on unnecessary apps.. duh
2. Do a soft reset on your phone to recover from apps with memory leaks
3. Move apps to the SD Card instead of phone

Step 3 is the best and permanent solution. The key is how to do it without using Apps2SD or rooting your Android phone. You do not want to void your warranty by rooting your phone. Found this detailed article with step by step instructions and pictures on how to do this. Been banging my head for over 2 months now. All the articles on the Internet and support forums keep going around in circles. Resolved my issue

How to Resolve Phone Storage Space is Getting Low on Android Phones

thelobster · Apr 3, 2011

one thing i found out is if you have facebook clear the data once in a while. My facebook blew up to 50mbs.

Another thing is with K9 mail if you have it make sure you store the email on the sd card instead of phone.

neb84pka · Apr 18, 2011

Tried clearing the Data from Facebook. Worked like a charm! Thanks!!!

bushylea · Jun 17, 2011

How do you clear the data from facebook on the htc evo?

mak916 · Jun 19, 2011

I don't know if anyone has had this problem, but my internet data keeps getting bigger. This was not a problem before Gingerbread. It is a big problem now. Clearing the cache does not help. For some reason its not clearing. I have to clear the data just to make sure my memory does not get too big. I have already done a factory reset. This did not help with the internet data problem. But it did free up alot memory. Anyone else have this problem?

gridlock · Jun 30, 2011

I have the same problem quite frequently. I've found that the best way to handle this is to go to manage applications, choose email app, clear all data. This will remove all email accounts from your phone. You will have to re-establish your email accounts, but it will get rid of the message and save you from having to do a factory reset.

acebudad · Aug 9, 2011

BrianJB said:
I had the same issue that you are having. I have also found other people having the same issue, the only way that I and the others fixed this was to do a factory reset on the phone.

Actually see my thread from a month or so ago;

http://androidforums.com/evo-4g-reviews/221546-so-kinda-jacked-up.html

I know the last thing you wanna hear is "factory reset" but it did work for me.

i have the same problem on my samsung intercept and i tried the factory reset but the notice is still in my phone

stainlessray · Aug 18, 2011

I'm looking for a bug fix that does not include a factory reset. I'm tired of this blanket solution. There should be no need for a nuclear option to find a way for a user to solve a ballooning data issue caused by an app.
The option to clear data within the app manager is not available to those of us on GB. ALSO, this is a stock EVO 4g, and I would prefer not to get the standard "root your phone" answers so many like to drop in these forums just to show off that they have rooted.
If a solution includes use of the Android SDK, but not for root users only, that would be fine. Thanks in advance for any help offered.

togish1 · Oct 25, 2011

holy hell, clearing facebook freed up 40 mb for me

FONZSKE · Jan 16, 2012

clearing the facebook data did it for me. thanks!

AirbusDriver · Feb 25, 2012

I had the same message continually popping up on my Evo, even though I've relocated all movable apps to the SD card, don't have facebook, and use Gmail. What finally fixed this for me was deleting my old text message threads. I would not think that they would take up that much memory, but it took quite a while to get rid of them once I selected 'delete all'.

twilighter · Feb 27, 2012

I was having the same problem. I deleted A LOT of text messages from handcent SMS and the text app that comes with the phone and a lot of space suddenly became available....or just clear all data.

0078265317 · Mar 4, 2012

I have the same problem with an att avail. Factory reset does nothing. As for apps backup with my backup pro. And for loose apps that you don't want to rebackup with my backup pro use "App Backup & Restore" from the market. So easy. And if you factory reset no need for data or wifi all the apps are on your sd card. Just redownload "App Backup & Restore" and then you're good.

As for factory reset no good. Something is def wrong. 130mb space internal (not sd card) and after installing mybackup pro down to 108mb. No way my backup pro uses 22mb space. In market it says 2 or 3mb only. So something is wrong.

mak916 · Mar 4, 2012

Go into the Market and download diskuasge app. It will tell you what is using space on your phone.

0078265317 · Mar 5, 2012

I have that The only problem is it says app storage and storage card (sd card). But no internal memory. None of the apps do.

That still doesn't explain what happened. Disk usage says 1023k so 1mb for my backup pro.

So how did I go from 130 to 108mb??

Factory reset and the only thing I installed was mybackup pro. Nothing else. Doesn't make sense.

lunser16 · Mar 6, 2012

hey, im having problems deleting messages on my phone. it freezes and wont delete messages and i have every single txt since i got the phone. which is about 20 thousand messages. how can i delete them to speed my phone up?

jmwade32 · Mar 6, 2012

Within the last 1-2 hours, my contacts storage has shot up from around 30 MB to 47 MB. When I caught this, I cleared all data under Facebook, made sure all my contact syncs were off (which they were), and yet it continued to climb! It's even doing it with wifi off! I did a few restarts but no good. Now I have the annoying "low storage" icon. Last week, I accidentally exported my contacts so they disappeared but was able to import them back. At that time, my contacts storage was around 10-12 MB. Why the huge jump? And why won't it stop?!?!

Granite1 · Mar 6, 2012

I have seen this before, and I've never been able to pinpoint what sets it off. Sometimes its a rogue app, sometimes its the stock Rom acting up.
The best thing to do in my opinion is perform a factory reset. Go to the market and install sms backup and restore or something similar and backup your messages, if you want to, and make sure your contacts are saved as Google contacts. If they aren't, open the people app and hit menu / import / export / export to sd. This will save your contacts to your sd card.
Then go under menu / sd and storage / select factory reset.

This will completely wipe your phone. It will return it to the condition it was when you took it out of the box. You'll have to redownload all your apps, etc. Also redownload the backup app you used earlier and restore your info.

This "should" fix your issue. This is probably the easiest solution if you aren't a rooted user.

If you have any questions just let us know.

Help Low on space: Phone storage space is getting low...????

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