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Rogers Dream 1.6 Update

It is good to see that the pressure is at least showing evidence of a pulse but..
If you look back at posts made earlier, this is the same hogwash corporate BS that has been peddled for almost three months.
...
Yes, I know that it is the same response we got earlier but I think this is the first time they are issuing this sort of statement on their official web site (and blaming HTC publicly).
 
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Apparently, it won't work on the Rogers network. See Engadget. Seems like it will work on Telus although I haven't been able to confirm that.

It will work on all networks in Canada. The 3G radio in it will not work for Rogers/Telus/Bell as it does not support the correct frequencies. It will, however, work with WIND (assuming the information about WIND is correct).

Summary, no 3G except on WIND, but EDGE and GPRS will work just fine for all networks.
 
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It will work on all networks in Canada. The 3G radio in it will not work for Rogers/Telus/Bell as it does not support the correct frequencies. It will, however, work with WIND (assuming the information about WIND is correct).

Summary, no 3G except on WIND, but EDGE and GPRS will work just fine for all networks.

Edge and GPRS are slow
 
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It will work on all networks in Canada. The 3G radio in it will not work for Rogers/Telus/Bell as it does not support the correct frequencies. It will, however, work with WIND (assuming the information about WIND is correct).

Summary, no 3G except on WIND, but EDGE and GPRS will work just fine for all networks.

Technically of course, you are correct, but having a 3G phone that doesn't work on 3G is kind of pointless, don't you think?
 
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While I completely agree with everything you said, my issue is the language used. Keep in mind, Rogers is infamous for misunderstanding what there customers want. I do not want them to erroneously believe that offering us OS 1.6 will shut us up for good.

Even if OS 1.6 is released, I still want the option of upgrading now because many issues that I am experiencing (and many others) are not solved with OS 1.6.

@sconnelly: Okay, so we're arguing semantics. How's this:

ATTENTION ROGERS: As customers of Rogers wireless who have in many cases been very loyal to you, we demand that we now be provided with the service we were promised when we became early adopters of the new Android phones with your company in Canada. Specifically we are seeking the following:

1. Given that we know the 1.6 version of the Android OS has been available since October, and that it has been proven to work on the Rogers HTC Magic and Dream (apparently with Exchange), and given that many, if not all of us, were told by Rogers representatives that these phones would be updated and kept current, and given that without the update to 1.6 our phones are quickly being rendered incapable of running the latest Android applications, and are missing the newest increased functionality of Android 1.6, and given that we know this update could be made available from HTC at the request of Rogers (providing that HTC and Rogers are willing to undertake the necessary customization for the Rogers system); we do hereby demand that we be provided with the Android 1.6 OS update by February 28, 2010, unless Rogers and HTC can, instead, provide us with version 2.0 of the Android operating system for the Rogers HTC Magic and Dream by February 28, 2010.

2. In the event that we have received the 1.6 update by February 28, 2010, and in the event that we have not received the 2.0 update by the same date, we demand that Rogers and HTC work diligently to provide us with the 2.0 version of Android in a timely fashion, but no later than August 1, 2010.

3. In the event that we have received both Android 1.6 by February 28, 2010, and version 2.0 by August 1, 2010 (or there about), we further demand that Rogers and HTC agree to work to provide us with all future updates to the HTC Magic and Dream that can be proven to function properly on those handsets, and within a reasonable amount of time, understanding as we do that updates beyond 2.0 might not work with the HTC Magic and Dream as it has yet to be properly tested.

4. If Rogers fails to provide, or promise to provide, version 1.6 by February 28, 2010, (or has failed to provide, or promise to provide version 2.0 by February 28, 2010 in the event that 1.6 was "skipped" in favour of version 2.0), Rogers will allow purchasers of the HTC Magic and Dream still running the stock version of Rogers Android 1.5 to exchange their phones for another phone of equal value, or greater value if we agree to pay the difference, including the option of exchanging for an iPhone of equivalent or similar value (understanding that we may have to pay the difference); or Rogers will allow purchasers of the HTC Magic and Dream to be released from their contracts with no penalty, and no Early Termination Fee, provided they return in good condition the HTC Magic or Dream purchased.

How's that?

I'm sorry, I haven't included the LG Eve, only because LG is a whole other kettle of fish, and we need more info.
 
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Technically of course, you are correct, but having a 3G phone that doesn't work on 3G is kind of pointless, don't you think?

ATTENTION GOOGLE NEXUS ONE

A quick friendly request to those of us discussing the Google Nexus One phone, while it does have some connection to the problems we are having with Rogers, we would like to try to keep this thread specifically for the discussion of Rogers, HTC, and Android 1.6 (and 2.0 to some extent). This will help us to keep it clear for Updates, and to avoid confusion if/when RogersMary pops in to chat with us on the issue.

A new thread has been created here: http://androidforums.com/rogers/30135-google-nexus-one-android-phone-canada.html for the Google Nexus One phone and its impact in Canada. Please try to keep that discussion in there?

Pretty please? With OS Upgrades on top? ;-)
 
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@sconnelly: Okay, so we're arguing semantics. How's this:

ATTENTION ROGERS: As customers of Rogers wireless who have in many cases been very loyal to you, we demand that we now be provided with the service we were promised when we became early adopters of the new Android phones with your company in Canada. Specifically we are seeking the following:

1. Given that we know the 1.6 version of the Android OS has been available since October, and that it has been proven to work on the Rogers HTC Magic and Dream (apparently with Exchange), and given that many, if not all of us, were told by Rogers representatives that these phones would be updated and kept current, and given that without the update to 1.6 our phones are quickly being rendered incapable of running the latest Android applications, and are missing the newest increased functionality of Android 1.6, and given that we know this update could be made available from HTC at the request of Rogers (providing that HTC and Rogers are willing to undertake the necessary customization for the Rogers system); we do hereby demand that we be provided with the Android 1.6 OS update by February 28, 2010, unless Rogers and HTC can, instead, provide us with version 2.0 of the Android operating system for the Rogers HTC Magic and Dream by February 28, 2010.

2. In the event that we have received the 1.6 update by February 28, 2010, and in the event that we have not received the 2.0 update by the same date, we demand that Rogers and HTC work diligently to provide us with the 2.0 version of Android in a timely fashion, but no later than August 1, 2010.

3. In the event that we have received both Android 1.6 by February 28, 2010, and version 2.0 by August 1, 2010 (or there about), we further demand that Rogers and HTC agree to work to provide us with all future updates to the HTC Magic and Dream that can be proven to function properly on those handsets, and within a reasonable amount of time, understanding as we do that updates beyond 2.0 might not work with the HTC Magic and Dream as it has yet to be properly tested.

4. If Rogers fails to provide, or promise to provide, version 1.6 by February 28, 2010, (or has failed to provide, or promise to provide version 2.0 by February 28, 2010 in the event that 1.6 was "skipped" in favour of version 2.0), Rogers will allow purchasers of the HTC Magic and Dream still running the stock version of Rogers Android 1.5 to exchange their phones for another phone of equal value, or greater value if we agree to pay the difference, including the option of exchanging for an iPhone of equivalent or similar value (understanding that we may have to pay the difference); or Rogers will allow purchasers of the HTC Magic and Dream to be released from their contracts with no penalty, and no Early Termination Fee.

How's that?

I'm sorry, I haven't included the LG Eve, only because LG is a whole other kettle of fish, and we need more info.

I think this is not unreasonable and very fair and gives them ample time to get their ducks in a row but i think maby we are giving them to much time on 2.0 with the way rollouts are going we could be at 4.0 by then......lol....
 
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I found this Google Android "Issue" report (through a post on pir8/Puleen's blog). Issue 4621 - android - OS Updates - Project Hosting on Google Code

It's marked as declined, and I'm wondering if anyone knows whether or not Google employees ever check back into a thread once is declined?

Maybe we need to bombard those Google help forums with requests for Google to lean on HTC and Rogers to get this done?
 
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I found this Google Android "Issue" report (through a post on pir8/Puleen's blog). Issue 4621 - android - OS Updates - Project Hosting on Google Code

It's marked as declined, and I'm wondering if anyone knows whether or not Google employees ever check back into a thread once is declined?

Maybe we need to bombard those Google help forums with requests for Google to lean on HTC and Rogers to get this done?

I don't think this discussion belongs to that thread. Android team released all updates for OS up to version 2.0. You can download code, and build your own custom ROM yet this not what we're looking for. Right?
We certainly can use other Google's forums to create pressure. I don't think Google can say to Rogers what to do, but it definitely has a hearing ear in HTC :eek:
 
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I find it interesting that in one random forum post I stumbled on out in the world a user from Switzerland asked if he could update his HTC Magic with 1.6 to the new 2.0. A single reply said sure, click over to the official site yadayada. Whether or not if that is 100% accurate the new user was already on 1.6 wondering about the next step. Not 21 pages of confusion and provider nonsense. Does the world laugh at the utterly 3rd world behaviour of Canadian telecommunications? I know I do.
 
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I'm sorry, I haven't included the LG Eve, only because LG is a whole other kettle of fish, and we need more info.

Not a big deal, I have been blasting LG on my own front. I would share my conversations with you, but don't really have the time. If there are any breakthroughs, I will let everyone know for sure. Keep up the work against HTC and Rogers and I will do the same with LG.

Jay
 
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I find it interesting that in one random forum post I stumbled on out in the world a user from Switzerland asked if he could update his HTC Magic with 1.6 to the new 2.0. A single reply said sure, click over to the official site yadayada. Whether or not if that is 100% accurate the new user was already on 1.6 wondering about the next step. Not 21 pages of confusion and provider nonsense. Does the world laugh at the utterly 3rd world behaviour of Canadian telecommunications? I know I do.

Don't be in shock :)
ROM upgrade for HTC Magic (Switzerland)

"ROM version is 2.20.401.2

I have just installed it.......I am so sad sad sad....android 1.5 (not 1.6), no sanse UI....the only think I can see that has change is the language (you now have DK, S and N)
"
xda-developers - View Single Post - update for htc magic austria from htc website..
 
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Don't be in shock :)
oh I know. The point is that the user was already on 1.6 and oblivious to our plight with 1.5. ;) I'm on 1.6 and for now I'm happy. Much nicer than 1.5 and for the time being will run everything I see on the market including root only apps. I did try a Sense UI ROM for a week. Very very pretty but indeed only 1.5. However that 1.5 version was better than the bland and semi broken 1.5 from Rogers. I'm surprised that Rogers didn't go with that one, way more wow factor and no performance issues.
 
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oh I know. The point is that the user was already on 1.6 and oblivious to our plight with 1.5.

You're wrong, the original message is:
MiluX said:
Can I upgrade my HTC Magic (Android 1.6) to Android 2.0 ?

I'm going to buy a HTC Magic soon. (I'm in Switzerland and we don't have the HTC Hero at this time...). I've seen many videos about Android 2.0 and I would have liked to know if I could upgrade to 2.0 after biying the smartphone ?

HTC have not released neither 1.6 nor 2.0 Android ROM for Nordic phones (at least I cannot see it in official download section).
 
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You're wrong, the original message is:


HTC have not released neither 1.6 nor 2.0 Android ROM for Nordic phones (at least I cannot see it in official download section).

I don't care what the official releases are for Nordic or Canadian phones. They clearly use a different numbering scheme, 2.2 doesn't exist for anyone but they call it that (In Sweden where I read it). The user might have misquoted his own current version. He said he was on 1.6. We don't officially have 1.6 either but I can say with certainty that I am on 1.6. yep, for sure I'm on 1.6
I'm only saying that it was cute to see what other users are concerned about when they are already a step above us. All things relative. I'm reminded why I stayed away from cell phones in this tech backwards continent for so long.
:D
 
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I don't think this discussion belongs to that thread. Android team released all updates for OS up to version 2.0. You can download code, and build your own custom ROM yet this not what we're looking for. Right?
We certainly can use other Google's forums to create pressure. I don't think Google can say to Rogers what to do, but it definitely has a hearing ear in HTC :eek:

I agree, except there is a serious flaw in the Android business model that allows manufacturers to build phones with custom hardware and related drivers that are not released as open source. I addressed this in another thread.

>You can download code, and build your own custom ROM yet this not
>what we're looking for. Right?

This is not entirely true. Sure, you can install OS 2.1 on your HTC Magic or Dream BUT not all the hardware is going to work! Good luck reverse engineering the camera code. This is going to continue being a problem until the Google team makes some fundamental changes!
 
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Here is another fun and interesting Twitter thread between a now _lost_ Rogers customer and RogersMary. We _are_ being heard, and we _are_ affecting consumer decisions.

"@rogersmary hi wanted you to know I was thinking about 3 yr contract with HTC magic but saw this: I Want My One Point Six - Demanding Android 1.6 for our Rogers HTC Magic & Dream, and LG Eve Phones"

"@rogersmary while doing research on the phone. May let my current contract expire and then go with Wind. These decisions DO cost customers"

"@Bamelin Hi. We have been working with HTC on this and they are reviewing their options. We have been listening to our customers."

"@Bamelin I do appreciate your feedback and I'll share it with the team. If you have any specific questions, please let me know. Thanks!"

"@rogersmary thanks. Just so you know I've been with Rogers for years. I'm due a Hardware Upgrade and was researching out phones."

"@rogersmary it wasn't hard to find out about the 1.6 thing at all. And I'm somebody that knows very little about phones. It was enough to"

"@rogersmary .... to scare me off from getting a Magic or Eve.The guys on those other forums are dramatic, but they are making alot of noise."
 
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