While I completely agree with everything you said, my issue is the language used. Keep in mind, Rogers is infamous for misunderstanding what there customers want. I do not want them to erroneously believe that offering us OS 1.6 will shut us up for good.
Even if OS 1.6 is released, I still want the option of upgrading now because many issues that I am experiencing (and many others) are not solved with OS 1.6.
@sconnelly: Okay, so we're arguing semantics. How's this:
ATTENTION ROGERS: As customers of Rogers wireless who have in many cases been very loyal to you, we demand that we now be provided with the service we were promised when we became early adopters of the new Android phones with your company in Canada. Specifically we are seeking the following:
1. Given that we know the 1.6 version of the Android OS has been available since October, and that it has been proven to work on the Rogers HTC Magic and Dream (apparently with Exchange), and given that many, if not all of us, were told by Rogers representatives that these phones would be updated and kept current, and given that without the update to 1.6 our phones are quickly being rendered incapable of running the latest Android applications, and are missing the newest increased functionality of Android 1.6, and given that we know this update
could be made available from HTC at the request of Rogers (providing that HTC and Rogers are willing to undertake the necessary customization for the Rogers system); we do hereby demand that we be provided with the Android 1.6 OS update by February 28, 2010,
unless Rogers and HTC can, instead, provide us with version 2.0 of the Android operating system for the Rogers HTC Magic and Dream by February 28, 2010.
2. In the event that we
have received the 1.6 update by February 28, 2010, and in the event that we
have not received the 2.0 update by the same date, we demand that Rogers and HTC work diligently to provide us with the 2.0 version of Android in a timely fashion, but no later than August 1, 2010.
3. In the event that we have received both Android 1.6 by February 28, 2010, and version 2.0 by August 1, 2010 (or there about), we further demand that Rogers and HTC agree to work to provide us with all future updates to the HTC Magic and Dream that can be proven to function properly on those handsets, and within a reasonable amount of time, understanding as we do that updates beyond 2.0
might not work with the HTC Magic and Dream as it has yet to be properly tested.
4. If Rogers fails to provide, or promise to provide, version 1.6 by February 28, 2010, (or has failed to provide, or promise to provide version 2.0 by February 28, 2010 in the event that 1.6 was "skipped" in favour of version 2.0), Rogers will allow purchasers of the HTC Magic and Dream still running the stock version of Rogers Android 1.5 to exchange their phones for another phone of equal value, or greater value if we agree to pay the difference,
including the option of exchanging for an iPhone of equivalent or similar value (understanding that we may have to pay the difference); or Rogers will allow purchasers of the HTC Magic and Dream to be released from their contracts with
no penalty, and
no Early Termination Fee, provided they return in good condition the HTC Magic or Dream purchased.
How's that?
I'm sorry, I haven't included the LG Eve, only because LG is a whole other kettle of fish, and we need more info.