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All Things Froyo

The following is an online chat I had with an AT&T customer service rep today. I asked when Froyo would be available for my Captivate:

Please wait for a chat representative to respond.
chatinfo.gif
Welcome to AT&T Total Care Chat. My name is 'Sharon Taylor' and I’ll be happy to assist you today.
Sharon Taylor: Hello.
Sharon Taylor: I will be happy to assist you with your update request. Please verify the first and last name of the account holder and the last four digits of the account holder's social security number, password or passcode that has been set up.
Sharon Taylor: Thank you. Please allow me 2-3 minutes to review your request.
Sharon Taylor: Thank you for waiting, Mr. Smith.
Sharon Taylor: There is a tentative date of 2-21-11 for the upgrade on the Android 2.2 firmware.
Wes smith: Will this be OTA or thru Kies Mini?
Sharon Taylor: It will be sent through an OTA push to your phone.
Sharon Taylor: Was there anything else I can assist you with?
Wes smith: No, thank you very much


Not sure if this is believable, but it sounds promising.
 
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lol you guys actually believed there was an update coming? Give me a break. Saw this post on Engadget, rolled my eyes, then figured I'd come back here and watch the fish take the bait.

Even if there is an update, it's now been 7 months since the update was supposed to be available. It's pretty sad to know Samsung's phone department is laughing hysterically at how they fooled all those Galaxy S customers.
 
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This part is better (sounds like they got the message):

Samsung has come under a lot of criticism for not delivering the updates, which the company originally promised would arrive in 2010. Future updates will come more promptly, Khan said.
http://www.pcmag.com/category2/0,2806,2093421,00.asp
"We're competitive and we plan on remaining competitive. We're like to be as quick as possible," he said. "The only way we can prove ourselves is by delivering future upgrades."
I've heard that they ramped up their Android software development center in India big time. Too bad not in the US, but hopefully this ramp will allow them to ship software upgrades in a more timely manner.
 
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Tip for members planning to upgrade to Froyo:

Don't. At least not immediately. You've waited this long (many since the phone's launch in mid-July) that one or two more days shouldn't matter. As tempting as it will be, I recommend that you wait for early adopters to report back on their experiences. Did it go smoothly? Were there gotchas that they were able to work around? Are there any significant issues that will, in a worst case scenario, cause the upgrade to be pulled for debugging?

That's what I would do if I weren't using a custom ROM, and suggest that you do the same. It's a no-lose proposition.
 
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