Are you upset about the Sprint Premier changes?

tqlla said:

So you are saying..... I should have an option for

"I am not upset that Sprint took away this advertised plan benefit... but If Sprint changes other things, then I might get upset"

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No, he is saying you should have used the two examples in the quote of your post.

You seem stuck on turning this into a Sprint bash instead of an actual poll and discussion on the change.

novox77 said:

I qualify for S|P because I'm been with Sprint for over 10 years. I don't see a problem with them changing their policy.
...
In summary: quit your bitching. If you're unhappy, move to another carrier, where you'll find something else to bitch about.

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Of course you don't mind. You've absorbed abuse for so long that Windows 98 was still new the last time you switched carriers.

Option A changed as requested.

tqlla said:

Sprint lost around 5 million post paid customers from 2005-2010
In 2010, SPRINT gained 58 thousand post paid customers. "Great success! lets change all our plans and remove the perks that attracted new customers here. "



If thats Sprints attitude, I doubt they will continue to gain customers.

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tqlla said:

So you are saying..... I should change the first option to
a) I am not upset, Sprint can change my advertised plan benefits.

Either way, you are giving Sprint a pass for negatively changing your plan, halfway through your contract. If you roll over for this, more changes will come. Remember when the Premium Data fee was just for 4G Phones.... that went over so well, Sprint passed it on to all smartphones.

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you seem very confused. sprint is not the only phone company changing their plans. hello phone companies always change their plans. how does this surprize you?

as for the PERK, its not part of your contract and never was. it was a perk given to people on sprint, sprint can change perks how ever they want when they. they do not even need to give you any perks. really if the only reason you came to sprint is because of a perk or was its deciding factor then YOU made a bad decision.

does it suck a little to lose a perk sure, but no big deal.

I came to sprint 2 1/2 years ago. sure I thought the yearly upgrade was really nice. but had absolutely nothing to do with me coming over. I tested out all 3 major carriers and found sprint offers the best coverage for where I live and work. they also offer the most for my money. even with the changes.

and the 10$ add on being expanded to all smart phones, you really should have seen this coming with all the apps out there using so much data.

tqlla said:

Sprint lost around 5 million post paid customers from 2005-2010
In 2010, SPRINT gained 58 thousand post paid customers. "Great success! lets change all our plans and remove the perks that attracted new customers here. "

If thats Sprints attitude, I doubt they will continue to gain customers.

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Actually I do consider that a great success. And it's not because of the S|P perk. It's because the Evo was so damn awesome.

All Sprint did was raise the cost of membership of its Premiere plan because its costs are rising as a result of gaining customers and those customers using a lot more data. That's a fair move to me.

And no, that's not Sprint's attitude; it's mine. People can find all sorts of reasons to complain. The grass is always greener on the other side until they join the other side. Historically, S|P was limited to long-time Sprint customers. Now they offer a way to pay into that club. They can set and change that price as they see fit.

tqlla said:

You know what uses even more data than 3G smartphones..... 4G Phones. Can you can see what charge is coming next?

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yes, your early termination fee

^^ where do you see any offer?

Question: I recently downgraded my plan from the $89.99 to the $69.99 when I purchased my EVO in October. Before that, I was paying $89.99 ever since the launch of the Instink, then with the HTC Hero. That's a good 2 years and change. On the F.A.Q. that was posted earlier in this thread, it says:

"Q:How do I qualify for S|P Gold or S|P Silver?
A:Effective April, 1, 2011, to qualify for Premier you must be a Sprint customer for at least 6 months, your account must be in good standing and you meet one of the following criteria:

• S|P Gold Customers:
  • Maintain a 3-month average of at least $89.99 for individual plans..."

Would I still qualify in this regard or am I pretty much assed out with becoming a Gold Member?? I've been with Sprint 6 years this June and don't think that someone with only 3 months on Sprint can enjoy these "perks" yet I can't just because I haven't paid a certain amount for the past 5 months.

Or, or, or ..... just buy your phones outright off ebay like me. I get a new(like new) phone every year with that plan. But then again i'm the risky type.

I think it's a little too late for that. Doesn't this take affect April 1st? That's less than 2 months away. I hate going to the Sprint store by my job to ask for info cause they never know what's going on. I remember some lady had a problem with her phone and the tech people were going to restore the phone to factory settings to try to fix it. I asked her for the phone, and less than 2 minutes later it was fixed. Ever since then they look at me weird but guess what, IDGAF!! So yea, they're all stupid. And calling just makes things worse. I'd prefer to have the person in front of me, that way I can tell if they know wtf they're talking about!

Is there somewhere on the Sprint website where I can find out how long I've been with Sprint? It's been a long time, but I don't know how long exactly.

novox77 said:

I qualify for S|P because I'm been with Sprint for over 10 years. I don't see a problem with them changing their policy. Here's why:

Before the launch of the Evo, Sprint wasn't doing so well. The Evo was a huge break for them. For the first time, they gained customers. And now they continue to do so. What that means is that more and more customers are using a LOT of data. To keep up with the demand (and they have), they have to improve their infrastructure. That costs money.

You want good service? Expect to pay more for it. There's no getting around this. I'm personally sick of people claiming the $10 fee is for 4G. It's a tax on phones that have the capability of using a shitload of data. That's why that fee is now applying to all smartphones. It was never tied to 4G and Sprint never claimed that it was.

Actually I'm happy with Sprint's decision regarding the new S|P policies. The people that truly deserve perks are the long-time customers. We're the ones that historically have been ineligible for awesome deals targeting new customers.

In summary: quit your bitching. If you're unhappy, move to another carrier, where you'll find something else to bitch about.

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Took the word right out of my mouth... even with the $10 fee across the board, Sprint its still the cheapest option for unlimited data hogs...I'm not freaking going anywhere, and you know you ain't going nowhere either.

Eat the damn fee and be happy that you own the best damn phone in the world right now and you still have an unlimited data plan. Evo all the way.

Kaizoku said:

Question: I recently downgraded my plan from the $89.99 to the $69.99 when I purchased my EVO in October. Before that, I was paying $89.99 ever since the launch of the Instink, then with the HTC Hero. That's a good 2 years and change. On the F.A.Q. that was posted earlier in this thread, it says:

"Q:How do I qualify for S|P Gold or S|P Silver?
A:Effective April, 1, 2011, to qualify for Premier you must be a Sprint customer for at least 6 months, your account must be in good standing and you meet one of the following criteria:

• S|P Gold Customers:
  • Maintain a 3-month average of at least $89.99 for individual plans..."

Would I still qualify in this regard or am I pretty much assed out with becoming a Gold Member?? I've been with Sprint 6 years this June and don't think that someone with only 3 months on Sprint can enjoy these "perks" yet I can't just because I haven't paid a certain amount for the past 5 months.

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first you need to be with sprint for at least 6 months, so no someone that has been with sprint for only 3 months will not be gold.

Kaizoku said:

I think it's a little too late for that. Doesn't this take affect April 1st? That's less than 2 months away. I hate going to the Sprint store by my job to ask for info cause they never know what's going on. I remember some lady had a problem with her phone and the tech people were going to restore the phone to factory settings to try to fix it. I asked her for the phone, and less than 2 minutes later it was fixed. Ever since then they look at me weird but guess what, IDGAF!! So yea, they're all stupid. And calling just makes things worse. I'd prefer to have the person in front of me, that way I can tell if they know wtf they're talking about!

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you said you bought your phone in october, on april first you will still not be able to upgrade even if you were gold. what is being suggested is you switch to the 89.99 plan 3 months before you decide you want to upgrade. though the question is will they let go back down to the 69.99 plan when you upgrade or after.

do you check your mail? anyone on here check their mail? you should have recieved at least 2 letters about this already. and they tell you what your premier status will be.

you really should not need to go into sprint or even call them to find out. unless you think you are close to 10 years and are not sure.

plain and simple if you are not over 10 years now or have not been paying 89.99 for the last 3 months or more then you are silver.

sprint is giving LONG time customers gold and CURRENT premium customers gold. not people who had the premium plan last year.

if you still feel like you are getting the shaft after 6 (almost 7 years by the time 1 year has passed since your last upgrade) and used to pay the premium, then call sprint after you have had your evo for over a year. maybe a few months after and talk to them about why you feel you should get an upgrade. be nice and talk civil. you may need to call a couple of times to get the right person. throw out that your phone is getting worn out and you may get lucky.

worked for me this christmas getting my wife an early upgrade to the evo. it was six months early too by the way.

this isn't the end of the world. and sprint does give out 75$ credit for early upgrades already, though no rebates. I haven't read that this is changing.

amerinamese said:

Is there somewhere on the Sprint website where I can find out how long I've been with Sprint? It's been a long time, but I don't know how long exactly.

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I would like to know this as well... i guess we can always call sprint and find out but i dont want to go through the hassle.

Your anniversary dates are only available by calling, email, or doing a live chat. Your dates are not posted online anywhere.

sprint blows just like every other carrier out there.. it all comes down to greed

I’ve been on Sprint since 2004. One of the reasons was that many of my friends were on Sprint and it made since for me because I wouldn’t have used up my minutes with their Sprint to Sprint plan. Their prices and plans weren’t ‘bad,’ but they did have a reputation for not having a great selection of phones (as well as features ‘a la carte&#8217. When I got the Instinct, I liked that everything was 1 price and was considered an ‘S/P’ and I liked the option of being able to upgrade after a year of use…which I immediately did for the Hero…and did for the Evo.

I have mixed emotions ‘this time’ for the S/P because I actually got a phone that I may keep until its time to upgrade (since I’m ‘Silver&#8217. But, of course, I’m kinda bummed that they changed the plan because it was a nice feature that, I don’t think, other carriers provide. And, of course, with the nature of the smartphone market changing every year, I’d like to be able to get my hands on the next ‘big thing.’ And now that other carriers are changing their plans to reflect the competition, it will make me think of switching.

But also, the other aspects of the S/P, in my opinion, are spotty. I mean, getting discounts on some of their accessories (be it chargers, Bluetooth, cases, etc.) are based on retail price. I can get better deals through Amazon, ebay and other dealers. The other perks I rarely use (or care for).

So although the rewards may be an added bonus…that is all it is, with the exception of upgrading. I don’t blame Sprint, from a business standpoint, for changing its criteria because it more benefitted existing customers. Now when I do shop for a phone, I have to make sure it is one that I’ll use for 2 years than switch up after 1. But again, if Sprint keeps ‘squeezing’ their current customers by adding more fees (be it the upcoming $10 dollar smartphone fee) on what should be agreed upon terms of the contract, I won’t lose sleep by looking around or switching.

Just my 3 cents.

With smartphones using so much of the data network, it makes sense to charge them more. The network costs more every year to improve, maintain, and upgrade. I remember my first phone plan being $30 a month. As the devices do more, the network needs to adapt. Thus increase in price plans.

If you send a text to 1311 with just the word "upgrade", you'll get a reply to show when you're eligible - I'm now a Silver, but it says I'm eligible for an upgrade on 6/1/11 ($150 with 2 year agreement. (I got my EVO on the first day it came out.)