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How did your upgrade go?

How did your upgrade go?

  • Perfect, Stock phone

    Votes: 96 52.5%
  • Perfect, rooted phone

    Votes: 24 13.1%
  • Perfect, custom rom

    Votes: 7 3.8%
  • Minor problems, stock

    Votes: 29 15.8%
  • Minor problems, rooted

    Votes: 3 1.6%
  • Minor problems, custom rom

    Votes: 2 1.1%
  • Major problems, stock

    Votes: 18 9.8%
  • Major problems, rooted

    Votes: 2 1.1%
  • Major problems, custom rom

    Votes: 2 1.1%

  • Total voters
    183

drapacioli

Well-Known Member
Sep 11, 2010
126
7
I'd like to get a running tally of how everyone's upgrade went, as well as whether or not their phone was rooted and/or had a custom rom. This will help everyone decide what to do based on the state their phone is in pre-upgrade (Meaning if you ever rooted it or installed a custom rom even if it was reversed for the upgrade process, you should vote in the rooted or custom rom category).

If everyone could vote and then post what modifications (if any) were made and what problems (if any) you experienced, that would be great.

I run a stock captivate and my upgrade process went perfectly.
 
Stock phone
Win 7 - 64

1. Downloaded mini kies

Samsung

2. Followed these instructions exactly;

How Do I Update The Software On My AT&T SGH-i897 (Captivate) Phone To Android 2.2 (Froyo) Through Kies Mini For PC?

3. Be patient - it takes 15 -20 minutes for the phone to fully reboot while displaying the Galaxy S logo. Then the operation is temporarily slower or with modest lag as the phone rebuilds cache. I put my SD card back in after the upgrade, and needed to reset screen widgets.

4. Works excellent - fast - GPS is right on it - indoors and outside.

Thanks Samsung and AT&T...
 
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Upvote 0
it didn't....still get the ^#%$$*(#"usb device not recognized" message. I have done everything but piss on a spark plug.

Maybe this is why...

the instructions detail additional items you will need in order to successfully complete installation:
* large knife
* chicken to be sacrificed
* must perform sacrifice on night of a full moon
* must not install update prior to chicken sacrifice

also

the chicken has to be 18 years or older and a virgin. It also has to be able to defeat a bald eagle in a cage match

- via samsung support page
 
Upvote 0
Upgrade ran without any issues once I uses Kies Mini on a windows 7 64bit laptop. I could not get the software to see the Captivate on a Win XP 32bit laptop.

The only old thing is once it completed and I tried to access my company Exchange email a message scrolled accross the top of the screen stating that my company requested security settings. Shortly I received a message that I needed to click on to verify the settings. Once I did that. I was still not seeing email. At the time I looked at ATT and my data plan disappeared but before I could contact them the data plan showed back up again and everything starting working, email, internet and so forth.

I still have not been able to test the att tethering as I need to get it activated on my account.
 
Upvote 0
Upgrade itself went perfectly, stock phone. There're a couple of apps I think I'm going to have to reinstall, but so far, so good. No problems at all using Windows 7 64-bit.

I was a little concerned about the mysterious vibrations spelling out the letter "V" in morse code. I think there may be a conspiracy.

EDITED:

I have to say now after messing with it for a few hours, it's fantastic. Many of my apps are working much more quickly, as is browsing. Haven't tried GPS, but never used it before, either.
 
Upvote 0
It didn't....STILL get the ^#%$$*(#"USB device not recognized" message. I have done everything but piss on a spark plug.

This was posted in another part of the forums. read near the end maybe try the last steps in his post.

I started with a new re-install of Kies Mini. I uninstalled the app first, then went into the registry and removed all references to "Kies", then reinstalled. At this point Kies still would not connect to the phone. I then followed the instruction given earlier in this thread (USB debug, etc.) and restarted Kies and then plugged in the phone - with no success. What did work was to plug the phone in first, select Kies Update mode on the phone, and then start Kies Mini last. Starting Kies first and then plugging in the phone did not work for me.
 
Upvote 0
Stock phone updated on Win XP 32.

I've had Kies loaded since October '10.

The entire process probably took 30min.

GPS locks quicker, but not more accurate. 40meters.

My homescreen layout was wiped, but the wall paper stayed the same.

About 30min after Froyo was loaded the phone randomly shut off, but I can't blame Froyo for that. I didn't think it was going to fix that problem.

Thats all I think is worth mentioning.
 
Upvote 0
This was posted in another part of the forums. read near the end maybe try the last steps in his post.

What did work was to plug the phone in first, select Kies Update mode on the phone, and then start Kies Mini last. Starting Kies first and then plugging in the phone did not work for me.

this worked. best tip all day.sad thing about it. i get into it and then it tells me my battery is charged enough... damn!!!!!!!!1 gotta let it charge then try again.

so i have nothing to worry about doing it this way. let it run its course then i should have a like new phone???

so with this update it will let me play the so called FLASH games on it???
 
Upvote 0
Kies Mini crashes every time I connect the phone.

Then it crashes if I plug in the phone then open Kies Mini.

Windows 7 64-bit. I know that 64-bit technically isn't supported, but I think that alone is enough to point out that Samsung's core competency lies with hardware, NOT software. We're one decade into the 21st century. If 64-bit isn't supported, either get on it, or get out.

Update:
Tried toying around with compatibility mode settings, no luck.

I'm going to try running through the instructions from start to finish one more time and see how far I get.

Does anyone know if AT&T stores are doing the update in their stores for users who can't get it to work at home?

Getting FF7 PC to work in Windows 7 64-bit was easier than this... and that came out in 1998 for PC.

Update 2:
Stuck with yellow Android worker icon in the step that asks you to hold down the volume keys while plugging in the USB cable. Do I wait until this screen goes away? Or do I unplug the USB cable and continue to remove the battery anyway? I tried looking around the forums and other people asked this question, but no one answered that I could see.

I'm going to try Windows XP mode next to see if that helps at all.

Even if this ends up working out, I don't think I can get a Samsung Android phone again. I get that you can root Android phones and install custom roms and stuff, but the bottom line is that it shouldn't require that kind of effort from the user just to get an update. The fact that this update is going so poorly isn't good either. Kies Mini is the first program I've had issues with since I installed Windows 7 64-bit, and that was shortly after W7 came out.

I am happy though for others who are satisfied with their phones whether it be they got the update to work or if they rooted and installed a custom rom and all that. But for me, it's a thing of principle to some extent. I'll probably go with an HTC device next time.

Update 3:
Already more effort than I was hoping to put in, Windows XP mode in Windows 7 64-bit seems to be doing the trick right now. Kies Mini did not crash when I plugged in the phone and it is currently downloading the update. We'll see how the install goes.

Update 3.1:
First attempt at updating via Windows XP mode didn't work. I'm guessing it's because at some point after the files are downloaded, the phone disconnects then reconnects itself again to go into download mode. At this point though, XP mode doesn't pick it up immediately. I have to click "USB" at the top of the XP mode window and have it attach the device to the XP emulator again. I'm trying again right now and I'm going to pay more attention so I can make it re-attach the device quicker.

Also, it's downloading the update AGAIN on this second attempt. Really? Gotta download it again? What an arduous process this has been, and all because Samsung couldn't write Kies Mini such that it'd work more consistently on 64-bit machines? Props to the people running 64-bit who got it to work, but seriously, this is ridiculous.

Update 4:
Second attempt at updating failed through XP mode. Trying a third time... "just in case".

Update 5:
Third attempt failed in XP mode. Not surprised. Conclusion: Samsung can make good hardware, but they are terrible with software.

Update 6:
Tried just about every OS option in the compatibility settings for Kies Mini while back in Windows 7 out of desperation. No luck. Pretty much ready to give up. I honestly have no way to properly convey how ridiculous it is that Kies Mini does not work on a 64-bit OS when every single other program I've installed since Windows 7 came out has had no issue. Again, I had an even easier time getting the PC version of Final Fantasy 7 to work on Windows 7 64-bit. That game came out in 1998! Samsung, we're a decade into the 21st century, won't you and Kies Mini join us, please?

Update 7:
Decided to give the full version of Kies a shot, just out of desperation again, and it of course, did not work. I give up. No more Samsung devices for me unless they really show they can make better software.

Update 8:
Found a bit of a roundabout solution online that might work. It involves using an older version of Kies and then getting the update through that. So let's see how this works!

Update 8.1:
Well I'll be DAMNED. Using an old version of full non-mini Kies is working like a charm so far. Kies recognizes firmware can be updated, and the update is downloading now. I'll post stories of success and general instructions if it works.

Final update:
Unbelievable. Just unbelievable. It worked. I created a thread with instructions here:
http://androidforums.com/samsung-ca...le-updating-froyo-official-64-bit-os-try.html
 
Upvote 0
kies mini isnt doing anything. it tells me to plug in moble phone. and the phone is pluged in and connected. just looks like it is charging???

You have to go change the USB Connection settings on your phone. It should be under Privacy in Options.

Do I really need to back up my stuff? I really don't want to pay for a backup app I don't need.
 
Upvote 0
this worked. best tip all day.sad thing about it. i get into it and then it tells me my battery is charged enough... damn!!!!!!!!1 gotta let it charge then try again.

so i have nothing to worry about doing it this way. let it run its course then i should have a like new phone???

so with this update it will let me play the so called FLASH games on it???

I've been saying the same thing all day, it really works.

And yes, go to the market and download adobe flash, it's free and will integrate with your browser automatically. I was able to load the full youtube.com videos in 360p, and see full flash ads with sound and animation.

I also love the fact that the music player now has a proper landscape mode! Great for car docks if you prefer landscape :D
 
Upvote 0
Stock phone; minor issues (mostly my own fault probably).

Configuring device/driver install: Instructions say "Plug the cable into the phone and then into the computer. The computer should detect new hardware and install automatically. It will do this for several devices and may take a few moments." At the end of the process I had a message that some of the devices were not installed properly. However, this does not actually seem to be the case.

"Hold down both the volume up & down keys while inserting the data cable" - had to try this 2x as the first time I must not have held the keys down properly.

Step 4 ("Restart the Computer") under Configuring device/driver seems to be superfluous.

Device Upgrading - had to run 2x. First time it finished by saying it did not install properly. Second time worked like a champ. (Had to remove & reinstall battery 2x as per the instructions). Also, it was difficult to tell when the process was actually done. The phone rebooted and sat on the screen with the big S on it for quite a while before I realized that probably meant it was "idle" as indicated on the on-screen instructions.

All seems fine. Had to redo home screen selections. Background, apps, etc. all reappeared nicely. Some, but not all, settings needed to be revised. Can't tell if it's faster or not and haven't had a chance to explore the new features yet!
 
Upvote 0
Kies took a whie to recognize the phone. I had to turn it off and then reconnect but then everything went fine. All apps are OK exept for Quick Office, and I really need that one. Not sure why, but that one says read only and has no icon. May try to uninstall and reinstall from the Market

Actually now that I explore the app is still there just the icon is missing--that's weird...
 
Upvote 0

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