Help Visual Voicemail vs. screen timeout...

whdigital · Mar 16, 2011

Just got a MyTouch 4G and the biggest "early annoyance" is that when I use Visual Voicemail to listen to a message, via speaker or otherwise, as soon as the screen times out (currently 30 sec.) the playback cuts off. Am I missing something obvious or is that one of the biggest software blunders since Windows ME?

I get a lot of voicemails, many of which are longer than 30 secs. Visual voicemail is a great feature for me. I can't believe I would have to switch the screen timeout duration to make it work for real-world use!

p.s. I confirmed media apps like Pandora, and then of course live phone calls, continue fine past the screen timeout/lock.

whdigital · Mar 17, 2011

Can anyone confirm if this is the same on their device? Forgot to mention that mine is a totally stock, not rooted or unlocked, unit.

Thanks in advance!

spongebobnopants · Mar 19, 2011

whdigital said:
Can anyone confirm if this is the same on their device? Forgot to mention that mine is a totally stock, not rooted or unlocked, unit.

Thanks in advance!

This is a known issue. Switch to google VM.... It wont get fixed.

whdigital · Mar 20, 2011

Thanks for the update... Wasn't a known issue to me or found in any searches, save an unanswered question on t-mobile's forum.

Appreciate the suggestion re: Google, just adds another layer I didn't want. I just can't believe it wouldn't be on the radar as a fix. It's more than doable - apps like Pandora handle it fine. I tried "KeepScreen," but it doesn't seem to work on the visual voicemail app.

As a coder, this is really sub-par IMHO.

behold_this · Mar 20, 2011

Lmao...its not a "know issue" I've ever heard of (and I live on these forums and tech blogs). In fact mine plays with the screen off just fine. With speaker off, the screen turns off via the proximity sensor when put to my ear and the vm still plays with no issue. Now, my screen time out is 2 min, and I've never had a vm that long so can't test the actual time out, but the message will continue to play if I turn off the screen manually. So take that for what its worth. Why do you need it to time out so quick anyway? I mean to each his own, but maybe step it up to 1 min.

whdigital · Mar 20, 2011

@behold_this:

Everything you describe works perfectly fine for regular "dial-in" and listening to voicemails. The problem lies with the standard VisualVoicemail app. When the screen times out OR even sooner when the proximity sensor kicks in, it kills the playback, speaker or earpiece. If I'm the only one, I'd be shocked. I think it's a design issue.

behold_this · Mar 20, 2011

i was talking about visual voicemail

spongebobnopants · Mar 21, 2011

I'm on a flex pay account and had to have 3rd tier support change it to a post paid account as far as their network goes and they had to manual add my google VM number to forward. I'm still flexpaid from a billing standpoint and can't manually change my google VM. I have to email the presidents office and then have 3rd tier call me to do it.

not perfect, but it is still better than the half-ass written T-mobile VM app. I can also travel the world and not have to worry about being on a 3rd part GSM net, I can get the VM with just wifi.

I reported other known bugs in the past that they will not fix. I rooted my phone just after this and the wifi calling seems perfect using cyanogenmod RC7.

paulvp · Mar 24, 2011

I'm having this issue as well. It's an annoyance but during long voicemails I just keep tapping the screen so it doesn't shut off until the voicemail is done. Aklso my proximity sensor does nothing while on my visual voicemail screen.

Help Visual Voicemail vs. screen timeout...

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