So, how is the OTA treating you?

willdogs · May 16, 2011

mdeblaz said:
and another one... turning my phone for a few hours... maybe something will magically change?

You are a perfect candidate for a factory wipe. Back your stuff up and wipe your phone. Sucks but that will most likely solve your rebooting issue, it did for me.

mdeblaz · May 16, 2011

Eh... I'm not gonna factory reset just yet. Today is the first day that I've had massive reboots... the first couple were random and days apart from each other. Before the OTA, everything was fine.

I said this in another thread and I'm starting to believe it...

Being that Verizon usually tests the shit out of their OTA's - see Droid X or Droid Eris or OG Droid - delaying the release of the OTAs because they want to iron out every issue they possibly can before releasing ... it makes me wonder why they didn't do that with this one...

I have a feeling this OTA was simply a test of the LTE network to see how well it handled an OTA. The real update - Gingerbread - should be close behind. Especially with a leak coming out today: Gingerbread Test Build Leaks for HTC Thunderbolt - Droid Life: A Droid Community Blog

MSUTigger · May 16, 2011

willdogs said:
You are a perfect candidate for a factory wipe. Back your stuff up and wipe your phone. Sucks but that will most likely solve your rebooting issue, it did for me.

The wipe has worked for me so far. No reboots since last night when I reset.

Dark Jedi · May 16, 2011

willdogs said:
You are a perfect candidate for a factory wipe. Back your stuff up and wipe your phone. Sucks but that will most likely solve your rebooting issue, it did for me.

I did a factory wipe and all was good till this moring. got off work and set the phone in the passenger seat and as I looked at it the phone rebooted.

mdeblaz · May 16, 2011

had the phone off for about an hour... now it's been on for 2 hours and no reboots. Maybe some magic did happen?

To highlight what I said before - during the reboots, the boot animation had no sound. When I physically shut the phone down and then turn it back on an hour later, the sound was back for the boot animation. I wonder what that has to do with?

mattdeasay · May 16, 2011

mdeblaz said:
To highlight what I said before - during the reboots, the boot animation had no sound. When I physically shut the phone down and then turn it back on an hour later, the sound was back for the boot animation. I wonder what that has to do with?

If your phone is on vibrate or silent it will not play the thunder noise during start up.

BetaMan · May 16, 2011

I haven't received any OTA Update. I am rooted and installed BAMF 1.6.2. I wonder if I will get an update? Hmmm...

rocky s. · May 16, 2011

Whoa!! Experienced my first random reboot just moments ago!

I did the update last Thursday...factory reset over the weekend. This is not supposed to be happening to me, right? :mad:

And you're right...boot animation did its thing without sound. I later did a manual fast boot and sound was there again. Just one message to HTC and Verizon...come on man! I mean can't you do a little better than this? :thinking:

WildH · May 16, 2011

rocky s. said:
Whoa!! Experienced my first random reboot just moments ago!

I did the update last Thursday...factory reset over the weekend. This is not supposed to be happening to me, right? And you're right...boot animation did its thing without sound. I later did a manual fast boot and sound was there again. Just one message to HTC and Verizon...come on man! I mean can't you do a little better than this?

Same here. Maybe VZW is f'n with us!

Dark Jedi · May 16, 2011

Maybe this is Big Reds fix for the battery issue. Reboot the phone just so we cant show how bad battery life really is. As the timer resets after every reboot lol.

mdeblaz · May 16, 2011

mattdeasay said:
If your phone is on vibrate or silent it will not play the thunder noise during start up.

Thanks, but I never have my phone on silent or vibrate, so that's not the reason

Dark Jedi · May 16, 2011

mdeblaz said:
Thanks, but I never have my phone on silent or vibrate, so that's not the reason

my phone did that before the update. so you're right its not because of silent or vibrate

rocky s. · May 16, 2011

Dark Jedi said:
Maybe this is Big Reds fix for the battery issue. Reboot the phone just so we cant show how bad battery life really is. As the timer resets after every reboot lol.

Oh those zany rascals at verizon...watching for random reboots would tend to take our minds off all those other things going on with the phone!

irochos101 · May 16, 2011

Do you need to have insurance on the phone to get it replaced for the random reboots?

Dark Jedi · May 16, 2011

irochos101 said:
Do you need to have insurance on the phone to get it replaced for the random reboots?

as long as its under the factory warranty your fine.

honda95freek · May 16, 2011

I just went into the vzw store and have a new tbolt on the way. Factory data reset didnt do anything for me. Well see if i get a phone that works this time. Seeing as how there are some that dont have the rebooting issue im slightly optimistic, but not very.

irochos101 · May 16, 2011

Dark Jedi said:
as long as its under the factory warranty your fine.

How long does the factory warranty last? I assume it comes with the purchase of the HTC thunderbolt phone?

mdeblaz · May 16, 2011

6.5 hours later and still no reboots. I swear, some magic worked its way into the phone after I turned it off for an hour.

pinstripetide · May 16, 2011

The " Magic " has worn off Android for me. Samsung Galaxy GPS Horror, Moto Atrix Throttled Beast and HTC Thunderbolt I thought i had found Nirvana, then came the infamous update, as I am writing this it randomely does it thing once again. God I like this phone but this is horrible. I have done the battery thing and the factory reset thing. Now I am going to do The Apple Thing........

Gravytrain · May 16, 2011

Dark Jedi said:
as long as its under the factory warranty your fine.

Which is one year, right?

starfox221 · May 16, 2011

Sorry, was away for a few days, and haven't really delved through all of the replies yet.

I have already talked to a rep...who didn't know anything about the reboots at all, the day after I received the OTA. She sounded VERY surprised that this was happening at all, which...doesn't really surprise me. I'm sorry, but the reps aren't always very helpful.

She did suggest that I do practically everything you should do when you start experiencing problems: power cycle the device...blah blah blah.

Then she told me to remove the battery for about 30 seconds and then replace it.

I have only had one reboot since then; this was about... four days ago? Granted, it's still annoying as hell. But one reboot versus the 6-10 a day I've been hearing about is better than nothing.

Hopefully...and I'm not holding my breath here...Verizon pushes out another update, stat, to fix this. Hell, throw in Gingerbread. And make the damn netflix app work on the phone too. (even though the reboots are a more pressing matter, naturally.)

Then I'll be pleased as punch.

starfox221 · May 16, 2011

Gravytrain said:
Which is one year, right?

Yes, the standard manufacturer's warranty is one year from date of purchase. I do hope you kept a receipt, though.

raisingmonkey · May 17, 2011

I wish I'd never updated!! I was having "force shutdown" issues and crashes before but at least the stupid phone was staying on (though I was missing calls, emails, and skype calls)! My husband is deployed and the stupid thing wont stay on long enough for me to get his calls!

I did a reset through the settings -> SD&Phone Storage -> Factory data reset and it rebooted immediately several times, before I'd even gotten the phone set back up.

Then I did another reset using the power on while holding the volume down button and it worked for about 5 hours before shutting itself down randomly.

I'm beyond annoyed. Do we wait for another OTA update? Do we take it back to Verizon? Which is better at this point? I NEED a reliable phone right now, and specifically bought this one so I could do skype video with my husband while my daughter and I are out and about instead of tied to the house for the next year.

Also, is it considerable to note that when I reset it the first time I had it plugged in and it was rebooting constantly. After the 2nd reset I did not plug my phone in until much later and just after I did (within 10 minutes) it did it's first reboot. Is there any relation?

ocbooger · May 17, 2011

Picked up my Thunderbolt Saturday and have had no reboot issues whatsoever. ( knocks on wood)

rocky s. · May 17, 2011

FWIW...for those having ongoing rebooting problems since the update (I've had one so far), you may want to give htc support a call and let them know. I called this morning to see what they might be doing about it and they claimed to not have a single report of any such thing happening. The tech. checked the system wide known list of problems and only came up with a notation that some users were having problems downloading the update. So, one would imagine it might accelerate a fix if htc at least knew about the issue. The whole thing is just kind of weird.

So, how is the OTA treating you?

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