Nexus One = FAIL

illutionz said:

Locked to one carrier?? USA is not the only country in this earth and if you ever heard of this thing called "travelling", you will realize that EU/Asia practically uses UMTS band 1 and 8 that Nexus 1 supports.

I switched to T-Mobile to get unlocked Nexus One so I can actually use my phone overseas with any sim card and enjoy my 3G



The customer support is indeed terrible but as you may notice, T-Mobile and Google actually listens to your feedback and they reduced the upgrade price by $100 and refund you as well. Reminds me of iPhone when it's first released couple years ago.

if you don't mind using CDMA (Verizon) and pay more for plans and phones you can't use outside this country without paying arms and legs for roaming, go ahead and get Droid or wait for Nexus One on Verizon. Otherwise, if you want GSM freedom this phone is fine as it is.



Again, the other phone that's comparable to Nexus One is the droid and the fact that it's only available for CDMA plagued VZW. Moto MILESTONE is nice but it doesn't even have US 3G so

if you actually watch the Engadget interview with Android Product Manager, you will realize that Google is taking a long term approach with this store. They are trying to provide a one stop shop where people can purchase above average Android devices with carrier services of their choice. Kind of mix and match... and this is great unless you love your carriers so much that you're willing to give your soul to them. You keep saying the phone is unlocked but locked to one carriers and while this is true in the United States, it is really not anybody's fault here but the FCC or the government for not standardizing wireless frequency in this country.

It is funny to see two continents use the same UMTS frequency and 1 country has 2 different UMTS frequencies. Alas, this doesn't deter people from using iPhone on T-Mobile despite the lack of 3G and I have seen people using Nexus One on AT&T either.

This kind of business model needs to be expanded and embraced because it will free us from the grasp of the old model in this country. Locked phones are way of the past and paying installments on your phones are just plain... stupid... like many subprime borrowers. Spend what you can afford and stop this credit driven society.

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good post..If only more people knew the facts of how phones work in a global perspective as oppose to being so use to the American standard of how things should be..Google is helping wireless CUSTOMERS out in the long run with the google store..
And yes the nexus is basically and improved droid..but then wat is a droid? ISnt it just and improved G1?? damn guys..android is android... And google never said the n1 qould be a voip only phone..those were rumors..just like all these new iphone 4gRUMORS running around now.

digdug said:

Seriously, someone has to call out the Emperor's lack of clothes. It just has to be said. Nice phone (indoors), but hardly a game changer. I feel for all of you who switched to T-Mobile to buy this. or - YIKES - paid $530 buckaroos for an "unlocked" phone which is locked to one carrier.

EDIT: I should amend my statement. The phone itself is not a failure. Its a nice phone with nice features. Everything else about it - the way it was launched, the customer support, the extent of its specs over existing phones - is a complete disappointment. This was supposed to be a "game changer", and in retrospect, the absurdity and arrogance of Google's stance is worrisome.

I was excited for Android to blow up and get big, and thought that there'd be noone better to do it than Google. But they've mucked up the whole thing and I'm worried they are going to put people off of the entire OS because of their amateur mistakes.

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meh...if it's good enough for Apple's Steve Wozniak, it's good enough for me

Torn Between Two Phones: Nexus One vs. iPhone - Bits Blog - NYTimes.com

Apple Cofounder Confesses: He Loves the Google Phone | NBC Bay Area

I respect Steve as a gadget freak. Some people have it, some do not.

I take a difference stance from the OP. I believe that the N1 and its roll-out were a disappointment. My contention is: Why didn't Google just wait? Why didn't they wait to get all their carriers on board instead of launching a site with "Coming Soon...?" Yeah, you can argue all day about a "soft push," but in the long run, if they are trying to establish a proper business model, stack the deck! Not that they wanted a media blitz like VZW did with the DROID, but you can't argue with the obvious disparity:

On the one hand, you have a business who has seen that, done that and they roll out a successful campaign to, not just sell a product, but support a product sales. On the other hand, you have a business who hasn't done it before, but instead of waiting to make sure they had all the bases covered, they roll out something in what can only be described as premature, almost "slapped together" (like their press event... sad). Why do I say that?

1) The N1: Glitches. You can't avoid them with this technology. You know that. So why not have a proper support system in place to handle 20,000 units sold? Better yet, some of the "basic" types of glitches, where was the QC/QA? If you didn't have that support in place, why didn't you bump up your QC/QA to mitigate the potential fall-out?

Instead, what you have is what appears to be a rushed product. You can't ship a product and put pre-releases in the hands of tech-writers who will post up Youtube videos of your product FORCE CLOSING on something as basic as a wallpaper! You just can't! You better make sure that all the native processes are 100% functional! Don't pawn off Google Earth as something revolutionary when you've put it on the iPhone months before! That's not a revolutionary app -- not like turn-by-turn voice navigation.

2) The Roll-Out. Why not wait? Why not wait to put on a show at the Mobile convention? Why did you have to do it at CES? Shoot, you didn't even DO IT AT CES! You did it in Fountain View! Microsoft will likely unveil WinMo7 at Mobile World Congress. Apple will likely reveal the i-WhateverTablet at MWC. Why not spend some time, refine your product, get your carriers in line and make a big launch at MWC? Don't do it in your conference room at Google HQ with some cheesy powerpoint presentation! Shoot, at the very least, make sure that your panelists are all there! Nothing looks worse than four chairs and three people!

It's not that bloggers and tech-writers over hyped this phone or planted the seeds that it would be a game-changer. When Google originated the concept and they THEMSELVES planted the seeds of a Google Phone, they did so touting an attitude that they themselves perpetrated: That is, one of creativity in a "me too" world. Where everyone is doing the same thing just a little better, Google's attitude is to go the other way, change it up.

In releasing the N1, it's a "me too" product. Like someone said, a minor iteration on the DROID. Google said that word themselves: "It's iterative!" In releasing the phone portal the way they did, it's a "me too" portal. It represents nothing different to the way that carriers are currently doing business. Maybe this will change in the short run. But don't roll out a mouse and expect me to believe it's an elephant because you call it an "elephant." You may fool the fan-boys, but if it walks like a duck, quacks like a duck, it's a freakin' duck.

sooper_droid12 said:

I take a difference stance from the OP. I believe that the N1 and its roll-out were a disappointment. My contention is: Why didn't Google just wait? Why didn't they wait to get all their carriers on board instead of launching a site with "Coming Soon...?" .

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Oh, I don't know...maybe it has something to do with technology quickly becoming out-dated and maybe they wanted the tech to be used rather than becoming obsolete while sitting on a shelf.

Thanks to them not waiting, I have a fantastic Nexus One, NOW.

Who said it had to be a game changer? Take your rant somewhere else. It is an amazing phone from what I have seen. It is very on-par with the iPhone. Not every piece of technology is going to be 150% better than the last one. People scare me these days...

Ruben said:

Who said it had to be a game changer? Take your rant somewhere else. It is an amazing phone from what I have seen. It is very on-par with the iPhone. Not every piece of technology is going to be 150% better than the last one. People scare me these days...

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thank you...look at the damn specs on the phone and the $179 price for a new contract or extending ur current contract..why all these complaints??? might it be that everyone was reading the blog rumors about this being a voip phone and not using carrier minutes? it still has google voice.. yes there have been bugs reported with the phone after launch...but its a damn electronic device so bugs are nothing new or something that couldnt be expected..Isnt that why smart people say dont buy the first model year of a new car because there will be bugs that will be fixed in the next model?
But sooperdroid i do agree with u that they should be able to handle the technically issues better..but again this is something brand new to Google so give them some time at least.

Ruben said:

Who said it had to be a game changer? Take your rant somewhere else. It is an amazing phone from what I have seen. It is very on-par with the iPhone. Not every piece of technology is going to be 150% better than the last one. People scare me these days...

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When Mario Queiroz talks about the N1 ushering in a new category of phones called the "superphone," he is stating that it is somehow re-defining what we understand as beyond a smart-phone. So when the next wave of phones that come in bearing duo-core processors, are they now the "ultra-phones"?

As early as 2006, Google was already planting seeds of the idea of a Google phone, developing mobile applications that would be found in a phone which would abide by Google's mindset. In 2007, when Google unveiled its plan with the OHA and Android, it said it would deliver such things as web browsing, document editing, GPS and VoIP. HTC and Motorola would play a big part in bringing phones to the market.

But as phone models came and gone, phones like the G1 and even up to the latest DROID were not the official Google Phone. So, the rumor mill continues through the internet world, wondering when Google will FINALLY unveil the TRUE, QUINTESSENTIAL Google phone, bent to deliver all the things that Google said would change the mobile phone industry. Tech-geeks like you and me waited...

Finally, rumors of an ACTUAL Google phone coming in early 2010! The one, the "messiah" phone that Google had talked about for almost 5 years! This was it! This was the phone that was going to flip the industry on its head. No more being tied down to a carrier. No more having to be coerced into expensive voice/data plans, contracted indefinitely! This would be the pure data phone they talked about! This isn't lore spoken only in blogs, this was Google themselves!

SADLY, when Jan. 5 2010 rolled around, it was not. And you're ABSOLUTELY right... it is ON-PAR with the iPhone. To be honest, it didn't even need to be 150% better than its predecessor, because it isn't. It just had to include a few things that would have rocked the system and demonstrate the power of the Google experience. It didn't. And because it didn't, on so many levels, that's why it was a disappointment.

Be that as it may, I will say it again. It's a great phone. In fact, it's the best Android phone out right now. It stands alone on that heap. But it isn't the "Google Phone." Maybe technically by name, but certainly not, in Google ideology. As Mario Queiroz said, it's an iteration and that's all it is. And because it's just "iterative," it's a disappointment that it bears the "Google Phone" moniker.

sooper_droid12 said:

When Mario Queiroz talks about the N1 ushering in a new category of phones called the "superphone," he is stating that it is somehow re-defining what we understand as beyond a smart-phone. So when the next wave of phones that come in bearing duo-core processors, are they now the "ultra-phones"?

As early as 2006, Google was already planting seeds of the idea of a Google phone, developing mobile applications that would be found in a phone which would abide by Google's mindset. In 2007, when Google unveiled its plan with the OHA and Android, it said it would deliver such things as web browsing, document editing, GPS and VoIP. HTC and Motorola would play a big part in bringing phones to the market.

But as phone models came and gone, phones like the G1 and even up to the latest DROID were not the official Google Phone. So, the rumor mill continues through the internet world, wondering when Google will FINALLY unveil the TRUE, QUINTESSENTIAL Google phone, bent to deliver all the things that Google said would change the mobile phone industry. Tech-geeks like you and me waited...

Finally, rumors of an ACTUAL Google phone coming in early 2010! The one, the "messiah" phone that Google had talked about for almost 5 years! This was it! This was the phone that was going to flip the industry on its head. No more being tied down to a carrier. No more having to be coerced into expensive voice/data plans, contracted indefinitely! This would be the pure data phone they talked about! This isn't lore spoken only in blogs, this was Google themselves!

SADLY, when Jan. 5 2010 rolled around, it was not. And you're ABSOLUTELY right... it is ON-PAR with the iPhone. To be honest, it didn't even need to be 150% better than its predecessor, because it isn't. It just had to include a few things that would have rocked the system and demonstrate the power of the Google experience. It didn't. And because it didn't, on so many levels, that's why it was a disappointment.

Be that as it may, I will say it again. It's a great phone. In fact, it's the best Android phone out right now. It stands alone on that heap. But it isn't the "Google Phone." Maybe technically by name, but certainly not, in Google ideology. As Mario Queiroz said, it's an iteration and that's all it is.

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I don't know about you, but for me, the bigger announcement during that January 5th event is the whole Google phone storefront where we can purchase phone and service in sort of a mix and match fashion at least in near future (Nexus One with GSM and CDMA flavor). No longer we have to go to deal with carriers who care nothing more than their own pocket and tying us down for 2 years with them.

Looks like several people need to take a huge breather. A lot of people are less-that thrilled with the N1. It's called an opinion, remember!!!

Hello this is my first post though I have been here for a while someone obove said that the n1 was going to be the game chenger that would bring android to the masses but honestly I think that already happend with the droid and the droid eris because now everyone now knows what the droid and thw android platform is I think the nexus one is targeted more to people like us tech guys who will know the differance in firmwear virsion and what a 1ghz prossesor does and the droid was the real gamechange

this thread is quite entertaining lol

This thread is giving Droid users a bad reputation.

Why do you say that N1 failed?Yes it was not advertised the way Iphone did but what' important is the features itself.

the exciting thing about this phone is that a company, in the US, is selling unlocked, capable, good looking phones. People don't seem to get this fact. To get away from the from the sub'ed contract phones and the carriers themselves is a huge step in the right direction. I think this far outweighs the superphone claim. In my eyes this shift in practices is the major development, not the phone itself. Although it is a very nice phone and I love it to death.
Buy unklocked, there really is no better way. I haven't had a sim locked phone for years.

Hey, check out Amazon.com. From the menu on the left column, select "unlocked phones" and you'll find a bunch there. Plenty of really cool unlocked phones including the HTC HD2. You see, selling unlocked phones isn't a novel idea. But when Google does it, yeah, it's novel.

illutionz said:

I don't know about you, but for me, the bigger announcement during that January 5th event is the whole Google phone storefront where we can purchase phone and service in sort of a mix and match fashion at least in near future (Nexus One with GSM and CDMA flavor). No longer we have to go to deal with carriers who care nothing more than their own pocket and tying us down for 2 years with them.

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If you didn't catch it. If you want a 3G plan, then you're "tied down" to a 2 year contract with T-Mo. 100% guarantee you, when the VZW option is available, you'll also be tied down to a 2 year plan. Until there's a pay-as-you-go option, you're going to be tied down -- get this -- to a wireless carrier. The only way you wouldn't be tied down to a carrier in an endless two-year cycle is if Google did what they said they do: Take their Gizmo5 purchase, couple it to Google Voice and give us free VoIP. Not that hard.

But here's why they can't do that... yet. Because, they openly stated that they will not compete with their partners (T-Mo, VZW). In fact, they need them for support. In a way, they can't buck the system because the system is paying the bills. They need carriers because they put Android phones in people's hands. Once they've reached critical mass, then they can do free VoIP. That's unfortunate for us all. In the meantime, nothing has changed. Google may have launched a "phone portal" for buying THEIR unlocked device, but it's still business as always. Like I said above, Amazon has been selling unlocked devices for YEARS, no one is saying that Amazon revolutionized the industry.

01b3000 said:

Hello this is my first post though I have been here for a while someone obove said that the n1 was going to be the game chenger that would bring android to the masses but honestly I think that already happend with the droid and the droid eris because now everyone now knows what the droid and thw android platform is I think the nexus one is targeted more to people like us tech guys who will know the differance in firmwear virsion and what a 1ghz prossesor does and the droid was the real gamechange

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You're absolutely right. It was VZW and their anti-Google-mindset ad campaign and good ol' fashioned brick-and-mortar sales push that put 1.2 million Android units into the hands of consumers. That's not even counting Eris owners! I wouldn't call it a game-changer though. What it did was raise awareness for Android and allowed N1 to experience the "success" that it's experiencing now.

Needsdecaf said:

This thread is giving Droid users a bad reputation.

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I don't understand. In what way?

sooper_droid12 said:

Hey, check out Amazon.com. From the menu on the left column, select "unlocked phones" and you'll find a bunch there. Plenty of really cool unlocked phones including the HTC HD2. You see, selling unlocked phones isn't a novel idea. But when Google does it, yeah, it's novel.



If you didn't catch it. If you want a 3G plan, then you're "tied down" to a 2 year contract with T-Mo. 100% guarantee you, when the VZW option is available, you'll also be tied down to a 2 year plan. Until there's a pay-as-you-go option, you're going to be tied down -- get this -- to a wireless carrier. The only way you wouldn't be tied down to a carrier in an endless two-year cycle is if Google did what they said they do: Take their Gizmo5 purchase, couple it to Google Voice and give us free VoIP. Not that hard.

But here's why they can't do that... yet. Because, they openly stated that they will not compete with their partners (T-Mo, VZW). In fact, they need them for support. In a way, they can't buck the system because the system is paying the bills. They need carriers because they put Android phones in people's hands. Once they've reached critical mass, then they can do free VoIP. That's unfortunate for us all. In the meantime, nothing has changed. Google may have launched a "phone portal" for buying THEIR unlocked device, but it's still business as always. Like I said above, Amazon has been selling unlocked devices for YEARS, no one is saying that Amazon revolutionized the industry.

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Look, there is a difference between Amazon selling a bunch of unlocked phones that most of the time DOESN'T EVEN WORK WITH ANY OF OUR INSANE 3G FREQUENCY vs Google or company like Apple selling unlocked phones. It's called "brand recognition". Nokia has tried, they failed because they did not strike a good balance between the current model in America and the overseas model. It is hard to change old habit overnight just with many other issues in this country. I want this Google/Nokia model to success in America because I am fairly sick and tired of getting tied down by any carriers. This is possibly the first unlocked phones in america that can create any sort of hype at all. Did Nokia N97 mini did that?? Not at all. I wish Apple would do the same as Google and people will realize that giving your life to a carrier is a mere stupidity.

Moreover, if you didn't catch it, I am not tied down to a 2 year contract with T-Mobile because they have Even More Plus plan which has no contract and $20 cheaper per month!!! I can change my plan up or down as I wish and if in near future, there are better GSM phones, I'll go ahead and switch and since I am not getting a more expensive plan by tying myself up in 2 years, I know I am not still paying installment on my older phone. Incidentally, if I ever want to switch carriers, I can do so without paying an increasingly absurd ETF fees ($200-350) by our wireless carriers.

You keep mentioning VOIP but I wouldn't dream that far until we get this problem with carrier's hubris sorted out. They need to understand that they're just a pitiful dumb pipe and they shouldn't be selling LOCKED phones with 2 years contract. It's disgusting enough to be tied down on your contract, but having your phones locked down and branded with their ugly UI is just too much.

digdug said:

Versus an iPhone, I'm with you there. But it is a repackaged DROID with a faster processer, a screen with lower res and less visibility. It isn't a "game changer" - this is the part of the N1 experience I am referring to.

Pickup a Droid and see how "drastically" different it is.

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Wait for the droid to get 2.1, throw a live wallpaper on there and start running multiple apps and browsing the web and tell me the Nexus isnt drastically different than the droid.

Simple, its not a "repackaged" droid at all, it's a Nexus One, a phone that happens to be better than the droid but no one will accept that. Put a droid head to head with a nexus and it wins, no one cares how similar it is, they care if its better and its proven to be better. no ones going to say "Well the droid isnt tat different so let me get the droid instead" the only people who will say that are current Droid owners, and those 40 year old men on blog sites who have serious troubles getting their dry, big hands to work a non-physical keyboard or the capacitive "buttons".

illutionz said:

You keep mentioning VOIP but I wouldn't dream that far until we get this problem with carrier's hubris sorted out. They need to understand that they're just a pitiful dumb pipe and they shouldn't be selling LOCKED phones with 2 years contract. It's disgusting enough to be tied down on your contract, but having your phones locked down and branded with their ugly UI is just too much.

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I agree with that. As far as you not being locked down, like I said, if there are plans that don't lock you down to a 2-yr contract, more power to you. But that's T-Mo. VZW doesn't (and likely will not) have that kind of price structure for this phone (or any phone under the VZW support). VZW has too much money to lose to NOT lock down a customer to a 2-yr contract. That's how they stay viable, especially since people know the coverage is second to none!

ItsBrad said:

Wait for the droid to get 2.1, throw a live wallpaper on there and start running multiple apps and browsing the web and tell me the Nexus isnt drastically different than the droid.

Simple, its not a "repackaged" droid at all, it's a Nexus One, a phone that happens to be better than the droid but no one will accept that. Put a droid head to head with a nexus and it wins, no one cares how similar it is, they care if its better and its proven to be better. no ones going to say "Well the droid isnt tat different so let me get the droid instead" the only people who will say that are current Droid owners, and those 40 year old men on blog sites who have serious troubles getting their dry, big hands to work a non-physical keyboard or the capacitive "buttons".

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Go check out the DROID forum and the comments from those running the 2.1 ROM. And that ROM ain't even optimized for the DROID. They seem to be doing just fine You forget that both the N1 and DROID have the best chipsets out there. To believe otherwise is foolish.

sooper_droid12 said:

I agree with that. As far as you not being locked down, like I said, if there are plans that don't lock you down to a 2-yr contract, more power to you. But that's T-Mo. VZW doesn't (and likely will not) have that kind of price structure for this phone (or any phone under the VZW support). VZW has too much money to lose to NOT lock down a customer to a 2-yr contract. That's how they stay viable, especially since people know the coverage is second to none!

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Exactly! While I think Google dropped the ball in the customer service area, I still want to embrace this model. One can only wish they offer an unlocked CDMA version but this is kind of unlikely (damn no SIM card).

I hope, with more people embracing this kind of model, manufacturers and customers will have a higher leverage against these pesky carriers to stop locking us down.

Apple started this movement in a way... Remember our phones before the iPhone? Almost all of them have either Magenta, Red, Yellow, or Orange UI due to branding. Now that Apple broke the trend, Google is trying to move our industry in other aspect, the contract tiedown. I really do hope that Apple would follow Google in this aspect and we can easily have 10x as much leverage as today against those carriers.

sooper_droid12 said:

I don't understand. In what way?

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I wouldn't agree that this is specific thread is giving Droid owners a bad rep but its all the fuss from Droid owners. It's practically a fact that all the fuss is coming from Iphanboys and Droid fanatics, and quite honestly i have the impression that a lot of droid owners are sore losers and just angry that google released another phone that is DIFINITIVELY BETTER than the droid so soon. I don't blame them, im sure some Nexus users will go crazy if the Bravo/incredible comes out really soon. but what needs to happen is that you need to be realist, if a phone is better than yours...just shut the **** up, i had a g1 and my brother had an iphone and if he said it was better i never tried to prove him wrong, id tell him that android had a lot of promise and someday would be better than the iphone but i never blew my **** and tried to say they're soooooo similar you might as well get the g1, its just not true.

So...that was quite a rant but basically many Droid users are giving Droid a bad name by openly being butt hurt instead of just being team players, the next time a nexus users waves around their phone droid users can say hey my phones not that much worse and it has a keyboard, but do not go around saying the nexus is a huge failure and trying to pull flaws out of the air and saying its just a keyboard less droid or something, its not! its a nexus one! Most of the arguments droid owners are making are here-say on the web. They have this crazy idea that the 1ghz doesn't do much difference than 550mhz...that's just bull**** really, total and honest bull****.

Like a previous poster stated (and i paraphrase) "...What does that make the droid? a repackaged G1?"

Also someone said that none of this matters because its all an opinion...it's really not. It's a fact that the nexus one is better than the droid but droid users hate to say the word "better" and would rather say "similar" just how the iphone is "similar" to the droid or the nexus one is "similar" to the iphone or the droid is similar to the samsung moment, it's easy to just replace those similars with "better than".


Be real, enjoy your phones, they're all decent! and 2010 will be a year of many amazing phones.

I don't mean any of this in a rude way, just trying to inspire realism.

illutionz said:

Exactly! While I think Google dropped the ball in the customer service area, I still want to embrace this model. One can only wish they offer an unlocked CDMA version but this is kind of unlikely (damn no SIM card).

I hope, with more people embracing this kind of model, manufacturers and customers will have a higher leverage against these pesky carriers to stop locking us down.

Apple started this movement in a way... Remember our phones before the iPhone? Almost all of them have either Magenta, Red, Yellow, or Orange UI due to branding. Now that Apple broke the trend, Google is trying to move our industry in other aspect, the contract tiedown. I really do hope that Apple would follow Google in this aspect and we can easily have 10x as much leverage as today against those carriers.

Click to expand...

Unless Google does what I HOPE they do and work out a way with VZW to make the VZW SKU be a "world phone" i.e. CDMA + GSM. That way, it'll work in the US and overseas.

Please don't get me wrong. I want this model to work too. Like I've been saying: I just wish Google would have waited in order to stack the deck (i.e. put the right pieces in place for proper support, get a few more carriers on board, and fixed some of the minor bugs in the phone with more QA/QC).

I knew there was a good reason to avoid this thread.
super, you miss the point.

Look, there is a difference between Amazon selling a bunch of unlocked phones that most of the time DOESN'T EVEN WORK WITH ANY OF OUR INSANE 3G FREQUENCY vs Google or company like Apple selling unlocked phones. It's called "brand recognition". Nokia has tried, they failed because they did not strike a good balance between the current model in America and the overseas model. It is hard to change old habit overnight just with many other issues in this country. I want this Google/Nokia model to success in America because I am fairly sick and tired of getting tied down by any carriers. This is possibly the first unlocked phones in america that can create any sort of hype at all. Did Nokia N97 mini did that?? Not at all. I wish Apple would do the same as Google and people will realize that giving your life to a carrier is a mere stupidity.

google trying to change the way carriers do business.