GRJ90 Update info 7/25/11

dlfleish · Jul 19, 2011

Don't take what Sprint is saying about pushing the update through, I've gotten that answer too.. then found out that Sprint isn't the one pushing the update through.. it's Google doing the update. Sprint just stopped it from happening.

dlfleish · Jul 19, 2011

That's the real problem.. Spring and Google don't say to much about anything.. they should be posting something about the update.. it's held up.. it's coming on xx date.. something.. but nothing..

Skrillex · Jul 19, 2011

Someone explain how an OTA update can even work on a "mobile" device that can not connect to the network to save it's life... just pathetic.

Skrillex · Jul 19, 2011

Took 15 minutes and 50% of my batery just to get that message off. Piece of crap...

dlfleish · Jul 19, 2011

I'm actually not having that much of a problem, of then the 4g.. not really being 4g.. and the wifi.. is ok.. as long as I just connect. Once the phone goes to sleep.. and wakes back up.. it loses the connection.. I have to delete the wifi connection.. then redo it.

ROB281 · Jul 19, 2011

Skrillex said:
Took 15 minutes and 50% of my batery just to get that message off. Piece of crap...

what message?

AndroidifyMe · Jul 19, 2011

I would love the OTA for support but I am not having the issues other are having with connections.

Skrillex · Jul 19, 2011

Phone was great for a week or 2 then all of a sudden I'm lucky to have 1 bar of signal... 3G, 4G or wifi (and I bought an airrave for the house). Not much 4G in my area but at this point you can't even call this P.O.S. a mobile phone... more like a fancy mp3 player!

IceyKold · Jul 19, 2011

Latest news on the update!!!
Samsung Updates Hit Trouble On Sprint: Nexus S 4G

ROB281 · Jul 19, 2011

IceyKold said:
Latest news on the update!!!
Samsung Updates Hit Trouble On Sprint: Nexus S 4G

who's their source?

the phone in the pic is rooted, so I don't put too much faith into what the screen tells me

one thing I did notice was that the phone in their pic doesn't have a data connection

ROB281 · Jul 19, 2011

my chat session with a tech today 7/19/11

4:54:48 PM :
Leon J: Press Home > Menu, then tap Settings.
Scroll up and tap About phone.
Tap Sprint System Updates.
Tap Update Profile.
At the Update your profile screen, tap Update.
Phone will check for updates and display Phone is activated!
Tap Next to return to the home screen.

4:55:41 PM :
Rob: I hear what your saying, just know that I've done that process about 20 times already with no difference

4:58:44 PM :
Leon J: I understand that you have already performed the steps. Follow the steps and if you face any problem then please visit the nearest sprint store to get the handset checked and if there will be any manufacturer issue it can be replaced as all sprint phone comes with a 1 year warranty.

4:59:09 PM :
Leon J: I am also leaving notes on your account regarding this.

5:00:00 PM :
Rob: alrighty, thanks. so has there been any word on the grj90 update?
5:01:09 PM :
Leon J: Let me check this.
5:02:39 PM :
Leon J:A software update to GRJ90 is available for the Samsung Nexus S™ 4G (D720) from Google beginning Monday, 7/11/11.

called a tech at a service center he says it's been cancelled

bnitty · Jul 19, 2011

after being back with Sprint for a month i have decide that i made the wrong decision in switching from Verizon, even for the NS4G. i should have just stayed with Verizon & waited for the Bionic bkuz this is ridiculous! smh

dlfleish · Jul 19, 2011

we all know that it was cancelled on the 11th.. and it was suppose to be pushed out on the 18th.. now no one knows what's happening.. they guys at Sprint.. know nothing.. on what's happening with the update

Copenhagen69 · Jul 19, 2011

I just got my phone and I am on GRJ22 .. should I update my phone using this process?

Leon J: Press Home > Menu, then tap Settings.
Scroll up and tap About phone.
Tap Sprint System Updates.
Tap Update Profile.
At the Update your profile screen, tap Update.
Phone will check for updates and display Phone is activated!
Tap Next to return to the home screen.

ROB281 · Jul 19, 2011

Copenhagen69 said:
I just got my phone and I am on GRJ22 .. should I update my phone using this process?

Your up to date with grj22

Copenhagen69 · Jul 19, 2011

ROB281 said:
Your up to date with grj22

Oh, 90 sounds so much ahead of 22 lol

JarffVC · Jul 19, 2011

ROB281 said:
my chat session with a tech today 7/19/11

called a tech at a service center he says it's been cancelled

I wouldn't take what a low level script monkey says too seriously.

ROB281 · Jul 19, 2011

JarffVC said:
I wouldn't take what a low level script monkey says too seriously.

I didn't, just posted that to show how far off the communication is within Sprint on this update let alone the communication between Google, Sprint, and Samsuck

Skrillex · Jul 20, 2011

Anybody able to find a Google customer service #? I could not find any other than for adwords.

bnitty · Jul 20, 2011

i used to work at the Sprint call center in KC & i talked to someone who currently still works in the tech department there...he basically said that Sprint is waiting on Samsung to push the update through...which i took as they have no idea when it will happen. gave me some company line about an error on Samsungs end...quite annoying!

Copenhagen69 · Jul 20, 2011

bnitty said:
i used to work at the Sprint call center in KC & i talked to someone who currently still works in the tech department there...he basically said that Sprint is waiting on Samsung to push the update through...which i took as they have no idea when it will happen. gave me some company line about an error on Samsungs end...quite annoying!

lol why are you surprised ... I am sure you gave those crappy answers all the time while you worked there

bnitty · Jul 20, 2011

Copenhagen69 said:
lol why are you surprised ... I am sure you gave those crappy answers all the time while you worked there

no comment lol, but i was paid to give those answers. i was talking to him "off the record".

BenChase7 · Jul 20, 2011

Do you think that this update will prevent the 3G tether feature?

And are the connection issues with this phone primarily related only to 4g?

Thanks!

Skrillex · Jul 21, 2011

The issues are not just 4G... my ns4g will barely connect to a 3G, 4G or wifi signal. And even when it does my bars are white instead of green 90% of the time and data is pathetically slow if not totally broke.

ROB281 · Jul 21, 2011

New rumored release date is the 25th

GRJ90 Update info 7/25/11

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