Petition for motorola to do the right thing for shawheim

tonyv69 · Jul 25, 2011

I think they should hook him up for all the great pr.
List your comments here and he can forward this thread to Motorola
I'll start with a hearty thanks to him and I will be getting the photon on the
28th in part to his effort

Thank you shawheim,
John

burgertime · Jul 25, 2011

tonyv69 said:
I think they should hook him up for all the great pr.
List your comments here and he can forward this thread to Motorola
I'll start with a hearty thanks to him and I will be getting the photon on the
28th in part to his effort

Thank you shawheim,
John

I second this. He personally pushed me over the edge to buy this phone. So here is money gained to Sprint and Moto because of him. That should equal around 1/3 of the price of the Photon for him.

Srwilliams777 · Jul 25, 2011

I was on the fence on getting the Photon 4g until I read shawheim, his review of the Photon has made my decison so must easier. I just hope motorola can see how much of a positive impact his efforts had on the Photon.

Thanks again shawheim

Godfather13 · Jul 25, 2011

Agreed. The only 3 phones I was considering was the Evo 3D, Photon 4G, and the upcoming Galaxy S2. I was highly anticipating the Photon given its specs and world phone capabilities, but you can never be sure how it all comes together. Shawheim's hands on "user" review sold it for me. Motorola and or Sprint should do the right thing here by him.

VDub2174 · Jul 25, 2011

I think Motorola should send him a "final release" model as well. He posted a great review that had me sold!!

Jceinc · Jul 25, 2011

Count me in. Shawheim should definitely get a new phone and some other Moto goodies. Moto needs to save a lil face here imo

busted bones · Jul 25, 2011

I concur as well. I have been on the fence about upgrading since my EVO started having issues and not being eligible for an upgrade for bit but his posts sold me on upgrading to this phone and doing it asap with or without the upgrade rebates from sprint.

Bandage · Jul 25, 2011

Agreed...Shawheims reviews definitely influenced my decision to buy.

raysmitty · Jul 25, 2011

I am for certain gonna buy the PHOTON and its only becasue Shawheim reviewed last week. Come MOTO do the right thing!!!!

drexappeal · Jul 25, 2011

Their facebook and twitter accounts would likely be a good place to comment on to see if Motorola will take into consideration how many people he's sold based on his reviews:

Motorola | Facebook

https://twitter.com/#!/motorola

shawheim_a · Jul 25, 2011

wow i just saw this. it really means a lot to me that you guys appreciate what i did. i also agree that Motorola should appreciate it. thanks again.

twospirits · Jul 25, 2011

I said it before and I'll say it again, they (Motorola) are quite lucky that you got this device and are willing to give it back. Others wouldn't have. This even on the condition that they will not give you another one or compensate you for your loss in purchasing. Are they for real? Many would have said no way until a guarantee was set to get one in return. Its not your fault that you obtained a device that wasn't supposed to be sold. This is in my view much like what Google does at IO, they give away devices that are not yet available to the general public. You see countless attendees selling their newly acquired devices at that precise moment. Is HTC or Samsung stopping anyone from selling such devices online. You provided many folks that were on the fence to decide on getting it and in return they screw you over. It isn't right and they know it, we know it and if a campaign is started on both twitter and Facebook, I am sure they will not like it.
So is Motorola willing to play the game and take on the development community or play nice. I for one am willing to lend my name to the cause.

TS

sean76 · Jul 25, 2011

I agree with twospirits...

I'm in as well!!!

ajbrickyard · Jul 25, 2011

What I posted on Motorola's facebook page

"Shawheim's review of the Photon 4g has convinced alot of people to get one including me, Motorola should find a way to thank him instead of threatening him."

ajbrickyard · Jul 25, 2011

What I posted on Motorola's facebook page

"Shawheim's review of the Photon 4g has convinced alot of people to get one including me, Motorola should find a way to thank him instead of threatening him."

everyone on facebook go on and like this comment

amelfl · Jul 25, 2011

personally, even if they told me that they would pursue legal action against me, I wouldn't have returned it...but that's me

I do support shaw in at least getting a brand new at release date

I hope he does..the whole situation is a bit messed up

simcha · Jul 25, 2011

From a business and PR standpoint, Motorola would gain a lot by being gracious here and offering Shawheim a post-release version of the Photon 4g at no charge. If they would learn anything from Apple's debacle, they would learn that you attract more flies with honey than with vinegar.

That being said, I seem to remember photos from Shawheim that showed that the phone was clearly labelled as "not for sale." (or something to that effect) If this is so, shouldn't that give a person pause? I'm not blaming Shawheim. I'm understanding Motorola's point of view though.

This phone wasn't released to the general public yet. It had markings indicating that it wasn't for sale. Wasn't it purchased online from an unknown person or entity? If it were me, I'd pause before going through with such a purchase let alone taking pictures of the phone, posting them on an open forum, and writing reviews about it. But that's me. I'm most likely way more suspicious than Shawheim.

But it's should have, could have, would have, at this point...

Motorola would gain a lot by being gracious and gaining positive PR and possible publicity if they were to milk this.

Motorola should absolutely go after whoever sold the phone to Shawheim. That person knew, or should have known, that they shouldn't be selling that phone.

simcha · Jul 25, 2011

amelfl said:
personally, even if they told me that they would pursue legal action against me, I wouldn't have returned it...but that's me

Then you would have definitely opened yourself to prosecution because as soon as Motorola informed you that the phone was stolen property you would become guilty of possession of stolen property with complete knowledge. That is a prosecutable offense that could have very negative implications.

Shawheim did the smartest thing he could have done by returning the phone once he learned that it was stolen. He protected himself from any prosecution and could get Paypal's and Motorola's support in getting his money back.

It remains to be seen if Motorola will do the smartest thing by awarding Shawheim a brand new post-release Photon for his honesty and for showing that he has integrity. And they should be thanking their lucky stars that this phone ended up in the hands of a fan instead of the hands of a corporate spy. For that reason alone they should reward him.

Wolfedude88 · Jul 25, 2011

simcha said:
From a business and PR standpoint, Motorola would gain a lot by being gracious here and offering Shawheim a post-release version of the Photon 4g at no charge. If they would learn anything from Apple's debacle, they would learn that you attract more flies with honey than with vinegar.

That being said, I seem to remember photos from Shawheim that showed that the phone was clearly labelled as "not for sale." (or something to that effect) If this is so, shouldn't that give a person pause? I'm not blaming Shawheim. I'm understanding Motorola's point of view though.

This phone wasn't released to the general public yet. It had markings indicating that it wasn't for sale. Wasn't it purchased online from an unknown person or entity? If it were me, I'd pause before going through with such a purchase let alone taking pictures of the phone, posting them on an open forum, and writing reviews about it. But that's me. I'm most likely way more suspicious than Shawheim.

But it's should have, could have, would have, at this point...

Motorola would gain a lot by being gracious and gaining positive PR and possible publicity if they were to milk this.

Motorola should absolutely go after whoever sold the phone to Shawheim. That person knew, or should have known, that they shouldn't be selling that phone.

All very valid, his problem was though the person selling the phone didn't show pictures of it saying not for sale. So he just thought he was getting the phone early, could have been for any number of reasons.

While I think he did the right thing, I honestly don't think Motorola would have prosecuted even though they could have had a case. It would have been a lot of bad press, he could still go to the press about it, letting people know about situations like this.

Actually that is a good idea, Shawheim should contact Motorola again and let them know that he is sending the phone back but is contacting local news to warn others for being scammed like this, and big compainies stepping in and taking back what is rightfully theirs and leaving small fries like himself in the cold. They might reward or get on board then to give him a free phone. lol

busted bones · Jul 25, 2011

So in order to find the facebook post you need to go to their page and look at the most recent posts and thats when it will pop up. Its now a couple posts down from the top.

tbhausen · Jul 25, 2011

I hope I won't be censured for honest opinion here, but I think this is going the wrong direction and probably not the best stance for a moderator to take. It's easy to take an emotional viewpoint from out enthusiasts' perspective, but encouraging harassment of Motorola won't do much to enhance the relationship between vendor and customers. Remember, Motorola's committed to unlocking bootloaders... Why rabble-rouse when progress is being won already?

twospirits said:
I said it before and I'll say it again, they (Motorola) are quite lucky that you got this device and are willing to give it back. Others wouldn't have. This even on the condition that they will not give you another one or compensate you for your loss in purchasing. Are they for real? Many would have said no way until a guarantee was set to get one in return. Its not your fault that you obtained a device that wasn't supposed to be sold. This is in my view much like what Google does at IO, they give away devices that are not yet available to the general public. You see countless attendees selling their newly acquired devices at that precise moment. Is HTC or Samsung stopping anyone from selling such devices online. You provided many folks that were on the fence to decide on getting it and in return they screw you over. It isn't right and they know it, we know it and if a campaign is started on both twitter and Facebook, I am sure they will not like it.
So is Motorola willing to play the game and take on the development community or play nice. I for one am willing to lend my name to the cause.

TS

Wolfedude88 · Jul 25, 2011

tbhausen said:
I hope I won't be censured for honest opinion here, but I think this is going the wrong direction and probably not the best stance for a moderator to take. It's easy to take an emotional viewpoint from out enthusiasts' perspective, but encouraging harassment of Motorola won't do much to enhance the relationship between vendor and customers. Remember, Motorola's committed to unlocking bootloaders... Why rabble-rouse when progress is being won already?

You have said nothing wrong so you are fine. But I disagree with what you say. You absolutely have to "harass" Motorola on Facebook and Twitter. How else do you think the customers have gotten them to re-evaluate their stance on locking their bootloaders. Taking stances like this is a great way to show them how the community feels and to hopefully get them to change their ways.

No one thinks it is right what they are doing to him, especially with all of the good publicity he has given the Photon.

But once again, do not feel scared to post something in your honest opinion as long as it isn't an insult or extremely rude. Androidforums welcomes everyone's opinions.

tbhausen · Jul 25, 2011

Thanks--I wondered if I was "out of line" there, as I'm new here. I don't think there's much equivalence to be drawn in how we should react as an enthusiast community between getting bootloaders unlocked on devices we legally own vs. this instance of an illegally-posessed, vendor-owned test device. I do, however, respect your (and everyone else's) opinions as much as you respect mine, so it's all good!

I like this place

Wolfedude88 said:
You have said nothing wrong so you are fine. But I disagree with what you say. You absolutely have to "harass" Motorola on Facebook and Twitter. How else do you think the customers have gotten them to re-evaluate their stance on locking their bootloaders. Taking stances like this is a great way to show them how the community feels and to hopefully get them to change their ways.

No one thinks it is right what they are doing to him, especially with all of the good publicity he has given the Photon.

But once again, do not feel scared to post something in your honest opinion as long as it isn't an insult or extremely rude. Androidforums welcomes everyone's opinions.

McLogan · Jul 26, 2011

I think that Motorola should send Shawheim a laptop dock for the Photon 4G for him to review. (assuming there will be such a critter)

That way they can save face on their loose handset debacle, and since Shawheim has proven his reviewers chops, they can send him one of the first laptop docks for him to review and KEEP.

JSchu22 · Jul 26, 2011

Any information shared on messages boards is incredibly valuable, especially first hand reviews so thank you Shawheim, but I think many of you are getting a bit carried away. Unless his review stopped you while on your way to purchase (phone name here), it didn't do much besides whet your appetite for it sooner than the official release. The mere fact that you're in this sub forum means you were at least casually interested in the handset.

While all of your support is quite admirable and we are all fortunate to be part of such a great community, let's be realistic in what's going on here and what should come of it. That being said, it would certainly be nice of Motorola to make some sort of gesture given Shawnheim's misfortune.

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