HTC Incred for Incred 2

Masamune said:

So both my wife and I had HTC Droid Incredibles along with insurance for each. My wife broke her Incredible and called the insurance to get a replacement phone. We had to pay $100 for the replacement because she was at fault, but to our surprise a Droid Incredible 2 was in the box. I have recently confiscated it from her, we switched numbers, and I absolutely love this phone.

Just thought I would tell y'all a cool little story.

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RBEmerson said:

A gentleman would have let his lady have the DINC2. And gotten his own DINC2 ASAP. I'm just sayin'...

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iploya said:

What are the odds of me getting a Dinc 2 as a replacement for a warranty claim filed this week?

I was at a Verizon store over the weekend and told the lady of an issue I was having with the Dinc. She went to her terminal, did some quick typing to file a warranty claim, and told me I would receive a replacement handset by Friday. I was fine with it - it did not occur to me until I saw this thread that they might be out of stock and send me the Dinc 2 as a replacement. I would be fine with that. However, I am not sure if my replacement is likely to be a refurbished unit or a new unit, and whether that will affect availability (e.g. maybe they don't have new Dinc 1s but maybe they still have some refurb ones for warranty claims).

Anyone know?

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iploya said:

What are the odds of me getting a Dinc 2 as a replacement for a warranty claim filed this week?

I was at a Verizon store over the weekend and told the lady of an issue I was having with the Dinc. She went to her terminal, did some quick typing to file a warranty claim, and told me I would receive a replacement handset by Friday. I was fine with it - it did not occur to me until I saw this thread that they might be out of stock and send me the Dinc 2 as a replacement. I would be fine with that. However, I am not sure if my replacement is likely to be a refurbished unit or a new unit, and whether that will affect availability (e.g. maybe they don't have new Dinc 1s but maybe they still have some refurb ones for warranty claims).

Anyone know?

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Saynt_J said:

Don't take the Incredible 2. What made me regret getting it is the reception is just dismal. I've compared it side-by-side-by-side-by-side with my old Blackberrys, Droid X, and an iPhone 4 all on VZW.... and The Inc 2 has a dramatically lower signal representation and performance.

In areas where the BB or X would have 1 or 2 bars and 3G, the Inc 2 has a beautiful, crisp white x over the signal meter.... In areas where the Inc 2 has 1 or 2 bars and 1X, the others have 4-5 bars and full 3G.

And I'm not just limiting myself to "bars" as representation. The highest dB i've seen on the Inc 2 is -80, and that was ~1000 feet from the tower. Here's a pic of how close I was.

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Jman42028 said:

with the insurance thing, you need to call them daily to find out what they have in stock as replacement devices. I called 5 days in a row till the finally said it would be an inc2, then I filed the claim and got a brand new inc 2 for my original inc.

For the reception, hopefully the prl update will help, you should do that about once a month if you travel, just to be sure you got all the newer towers.

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Drunder40 said:

The PRL update only helps if you are roaming.. His issue was non roaming signal reception.. he compared various other phones all on verizon and there is a significant reduction in signal reception with the INC2.

I know for a fact that my LG had better reception at my house than my INC2 does now.. I had a motorola before andthe LG again had better reception..

Had I known about the HTC Reception problems, I would have stuck with a LG phone..

I hope HTC knows about this issue and they are working on a fix.. again I don't see why a firmware update can't fix this..

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