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Help Evo 3D Software Update Coming August 23rd (rolling out now)

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#151
Regarding the Camera Shutter sound This is what I've heard from HTC so far:

I understand that you are having troubles with the camera giving a shutter sound after the update, even when the sound profile is set to Silent mode. After testing this on our own device after conducting the update I was unable to duplicate your concern. Instead, the camera application functioned exactly as you expect it to, with the sound profile set to Silent, or even Vibrate, the camera application gave no shutter sound.

From my understanding from your e-mail, you have already performed a factory default reset, but the concern continues even through this reset. As such, I would like to forward your concern to our escalations team for further review. In order to do this, I do require some additional information. Please provide an alternate contact number that you can be contacted at, such as a different phone or a land line; the best times of day to contact you at that number; and the time zone that you live in. I will require all three of these pieces of information before I can send this concern to our escalations team, so please provide all three in your reply.

[removed ticket number]

Sincerely,

Joseph

HTC
Click to expand...

I'm tough to contact by phone as I keep mostly overnight hours, but if anyone else with shutter sound problems wants to contact HTC and speak to them over the phone during business hours it might be helpful? I told them they could continue to email me as that would work best for my schedule. I also replied and floated 2 possible ideas for causation: Maybe the update imports your last camera setting and then you are stuck with it depending on what it was set to pre-update, or maybe the screenshot sound and camera shutter sound are being confused by the programming somehow?
Who knows if either one of my random ideas have any merit. Hopefully HTC will help get to the bottom of things. This is one of those minute details that can be really annoying to deal with.
 
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#153
jlear3 said:
Anyone notice decrease in signal strength? Maybe its just me, or maybe just the storm today, but all night I had horrible service at work when I usually get 2-3 bars.. Maybe my prl/profile? any ideas?
Click to expand...

I still have 1-2 bars in my bedroom. which is a little better than before (before was usually just 1), but i also just saw it drop to none wich doesnt normally happen so not sure if its better or worse. But i think better because most of the time its staying on 2
 
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#154
RTWODTWO said:
Any way to revert back. I'd rather have my phone work with my Ford SYNC than have screenshot capabilities. I've reset my phone 4 times and tried pairing it with my car's SYNC a dozen times. Phone shows it's paired and connected, SYNC shows the Evo 3D but not connected. It tries connecting but no go. This sucks.
Click to expand...

Did you try deleting the original pairing in Sync and completely starting from scratch with both Sync and the phone? I had a simlar problem a couple years ago.
 
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#155
PyroSporker said:
Regarding the Camera Shutter sound This is what I've heard from HTC so far:



I'm tough to contact by phone as I keep mostly overnight hours, but if anyone else with shutter sound problems wants to contact HTC and speak to them over the phone during business hours it might be helpful? I told them they could continue to email me as that would work best for my schedule. I also replied and floated 2 possible ideas for causation: Maybe the update imports your last camera setting and then you are stuck with it depending on what it was set to pre-update, or maybe the screenshot sound and camera shutter sound are being confused by the programming somehow?
Who knows if either one of my random ideas have any merit. Hopefully HTC will help get to the bottom of things. This is one of those minute details that can be really annoying to deal with.
Click to expand...

Darn you. I don't even see an option to turn off the shutter sound on this phone. Read else where that you do it by keeping audio profile on silent. Any truth to this matter?
 
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#158
I was alerted that there was a new system update last night. I downloaded it and immediately noticed that my icons were finally Sharp and clear. Not fuzzy looking at all. This was one of my complaints when I first got the phone.

Also seems as if they've fixed the bug with the icons showing the regular android symbol rather than the specific symbol for each app.
 
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#162
JimKnuckles said:
I was alerted that there was a new system update last night. I downloaded it and immediately noticed that my icons were finally Sharp and clear. Not fuzzy looking at all. This was one of my complaints when I first got the phone.

Also seems as if they've fixed the bug with the icons showing the regular android symbol rather than the specific symbol for each app.
Click to expand...

I'm glad that worked for you. Do you still have shutter sound ability to turn off in the settings under camera?


 
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#163
In general, I'm noticing smoother performance (e.g., scrolling, launching apps, etc.) after the update; running stock ROM and intend to keep it that way.

Unfortunately, my biggest gripe -- poor Sprint signal reception (much worse than my TouchPro2) -- remains. Without Roam Control (good Verizon signal at my work) and the free Air Rave Sprint gave me for home, it would be practically unusable for data, aside from using Wi-Fi and wasting more battery.

Aesthetically, I noticed they changed the highlight/accent color (e.g., msg count circle, browser link selection highlight & progress indicator, etc.) from blue to green, and I'm liking it; gives it more pop, IMHO.
 
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#164
Hec said:
Unfortunately, my biggest gripe -- poor Sprint signal reception (much worse than my TouchPro2) -- remains. Without Roam Control (good Verizon signal at my work) and the free Air Rave Sprint gave me for home, it would be practically unusable for data, aside from using Wi-Fi and wasting more battery.
Click to expand...

You do realize that wifi uses less battery than 3G, right? It's like a game of pitch and catch. When your friend is only a few feet from you, it doesn't take much effort to pitch the ball back and forth. But when both of you are 50 feet or so apart, it takes more effort to pitch the ball that distance. Same goes with wifi / 3G (4G, too). Your wifi router is in your house. The cell phone tower isn't. That is why wifi takes less power. It doesn't have to transmit at a high enough power to reach a cell phone tower that could be over 10 miles away. Your 3G radio does. 4G also eats your battery because, not only does it have to transmit to an antenna that could be miles away, but it has to support higher bandwidth.
 
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#166
Sprint/HTC sent me a software update this morning. It took about 10 to 15 minutes in total, but I was doing other things to get ready for work to sit down and watch what was going on. It's too early to know what those updates were, or if they're apart of the updates that were referenced in the original post, but I'm sure at some point I'll see what those changes are.
 
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#169
ymmie said:
The option is gone on mine as well. Thankfully I had it turned off before the update and it kept that setting.
Click to expand...

Be careful. I had my shutter sound turned off before the update too. It was still off after, but then I did a reset to default on the camera to test the green hue issue and now I have no way of getting rid of the camera noise that has returned.
If the preference was written in the file to not have the noise, it's still obeyed. Once that preference is wiped out, there's no way of putting it back. Ug.
 
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#170
jlear3 said:
Anyone notice decrease in signal strength? Maybe its just me, or maybe just the storm today, but all night I had horrible service at work when I usually get 2-3 bars.. Maybe my prl/profile? any ideas?
Click to expand...

Never hurts to update PRL and then Profile, in that order, after any update.

Mine is actually a tad better.

Don't trust bars if you're in a situation with a dodgy signal - get Open Signal Maps, free in the Market.
 
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#171
Yes it is the same update referenced in this thread


ProfeZZor X said:
Sprint/HTC sent me a software update this morning. It took about 10 to 15 minutes in total, but I was doing other things to get ready for work to sit down and watch what was going on. It's too early to know what those updates were, or if they're apart of the updates that were referenced in the original post, but I'm sure at some point I'll see what those changes are.
Click to expand...
 
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#172
RTWODTWO said:
Yes. I reset sync back to factory new and started from there.
Click to expand...
After unpairing and pairing my phone at least twenty times with sync (it would pair but wouldn't connect), I looked on syncmyride.com at my account and it showed an update for my sync so I tried that as a last ditch effort. Don't know if was the Evo 3D update or something messed up in the sync, but my phone now works with my Ford Sync again. These computer things are enough to drive you totally nuts. :eek:
 
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#174
JimKnuckles said:
I was alerted that there was a new system update last night. I downloaded it and immediately noticed that my icons were finally Sharp and clear. Not fuzzy looking at all. This was one of my complaints when I first got the phone.

Also seems as if they've fixed the bug with the icons showing the regular android symbol rather than the specific symbol for each app.
Click to expand...


This is exactly what i had said above :) icons look clearer
 
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