OTA update officially released 8/24/11...(MR-5 Update) Discussion thread

whipped99 · Aug 11, 2011

Called into Sprint tech support for slow data connection issues. Tech support guy said that numerous people have complained today about slow internet speed and that an update will be rolled out tonight and tomorrow for the Photon. He reset my connection to the net servers and it seemed to fix my slow data issue the net flies now

Just wanted to give everyone a heads up that something should be out soon.

Peace....

drexappeal · Aug 11, 2011

whipped99 said:
Called into Sprint tech support for slow data connection issues. Tech support guy said that numerous people have complained today about slow internet speed and that an update will be rolled out tonight and tomorrow for the Photon. He reset my connection to the net servers and it seemed to fix my slow data issue the net flies now Just wanted to give everyone a heads up that something should be out soon.

Peace....

Just to clarify, the tech support rep meant an OTA update, right? I wonder if that'll fix other existing issues that people have reported.

whipped99 · Aug 11, 2011

drexappeal said:
Just to clarify, the tech support rep meant an OTA update, right? I wonder if that'll fix other existing issues that people have reported.

Sorry, yes OTA update

PyroSporker · Aug 11, 2011

drexappeal said:
Just to clarify, the tech support rep meant an OTA update, right? I wonder if that'll fix other existing issues that people have reported.

I'd be willing to bet it will fix this issue as well, if they have their act together:
http://androidforums.com/motorola-p...attery-removal-required-turn.html#post3044953

You guys are lucky, I wish they would roll out the Evo 3D maintenance OTA soon.

drexappeal · Aug 11, 2011

PyroSporker said:
I'd be willing to bet it will fix this issue as well, if they have their act together:
http://androidforums.com/motorola-p...attery-removal-required-turn.html#post3044953

You guys are lucky, I wish they would roll out the Evo 3D maintenance OTA soon.

And some people doubted what I said about Motorola's phone support. Don't worry, Pyro. I'm sure HTC will be on it as far as OTA's are concerned. HTC has been just as good. HTC just invested in Dre's Beats company for improved smartphone audio, so I wouldn't doubt if that deal was high priority, prior to getting back to SOP.

If you want to link my post over in the 3D forum, here's the article:
HTC Invests in Dr. Dre's Beats Company for Better Smartphone Audio | PCWorld

Nontheless, this is part of the reason I was ready to jump on board with the MoPho. From my research, their updates for the general consumers seemed to be on point with what HTC was doing and Samsung always lagged behind with their US "high end" Android phones.

SporkLover · Aug 11, 2011

PyroSporker said:
I'd be willing to bet it will fix this issue as well, if they have their act together:
http://androidforums.com/motorola-p...attery-removal-required-turn.html#post3044953

You guys are lucky, I wish they would roll out the Evo 3D maintenance OTA soon.

HTC rolled one out days after it initially went on sale

Still cataloging and addressing bugs.

PyroSporker · Aug 11, 2011

drexappeal said:
HTC has been just as good. HTC just invested in Dre's Beats company for improved smartphone audio, so I wouldn't doubt if that deal was high priority, prior to getting back to SOP.

If you want to link my post over in the 3D forum, here's the article:
HTC Invests in Dr. Dre's Beats Company for Better Smartphone Audio | PCWorld

What a strange and interesting business pairing. I can see why they did it though from a business sense. I don't keep up with the news sites very much, so thanks for the random link. I think I have a good thread to reference it in.
I wonder if the 300 Million also buys them some "street cred"

SporkLover said:
HTC rolled one out days after it initially went on sale

Still cataloging and addressing bugs.

That is true, they did have a few small updates out of the gate. I'm just waiting for the famous "stability OTA" that EarlyMon loves to mention (he's the best), like we got for the Evo 4G. I keep thinking its gotta be just around the corner.

GottWhat · Aug 12, 2011

Hope the Sprint person is right - cannot wait!

wburbage · Aug 12, 2011

I called into Sprint last night about the phone audio and bluetooth issues I've been having and they pushed an update to my phone. I couldn't test it until today and unfortunately it didn't work. Still having the phone audio and bluetooth issues.

I really like this phone but if it can't make reliable phone calls and fast-forward a podcast when I press fast-forward I'll have to return it.

tbhausen · Aug 12, 2011

wburbage said:
I called into Sprint last night about the phone audio and bluetooth issues I've been having and they pushed an update to my phone. I couldn't test it until today and unfortunately it didn't work. Still having the phone audio and bluetooth issues.

I really like this phone but if it can't make reliable phone calls and fast-forward a podcast when I press fast-forward I'll have to return it.

Was this a software update (MR-5?} or a simple profile or PRL update? The latter won't solve any major problems; the MR is what's needed.

I have MR-1, BTW, and everything is pretty smooth here.

wburbage · Aug 12, 2011

tbhausen said:
Was this a software update (MR-5?} or a simple profile or PRL update? The latter won't solve any major problems; the MR is what's needed.

I have MR-1, BTW, and everything is pretty smooth here.

When the update came through it said it was updating the profile and I just checked my phone stats and it still says MR-1. False alarm on my side. On one hand I'm glad since the update didn't work. Back to the waiting game.

Doc99 · Aug 13, 2011

I am sick and tired of the constant phone "silent call" problem. If the powers at be can't update this issue VERY SOON I would like to try the MR-5.

Three questions: 1) Has anyone tried it? 2) Does it work 3) Where can I
download it from?

I am in sales, my office is my car, I MUST HAVE A WORKING PHONE!

tbhausen · Aug 17, 2011

1. Yes, I have it installed.
2. I never had the "silent call issue" in the first place.
3. Final build courtesy of the fine folks at MOTOROLA 8/11/11 - xda-developers

drexappeal · Aug 17, 2011

Doc99 said:
I am sick and tired of the constant phone "silent call" problem. If the powers at be can't update this issue VERY SOON I would like to try the MR-5.

Three questions: 1) Has anyone tried it? 2) Does it work 3) Where can I
download it from?

I am in sales, my office is my car, I MUST HAVE A WORKING PHONE!

Merged your thread with the original one created by whipped99 discussing the update.

tbhausen · Aug 18, 2011

A quick "FYI" here... I installed the leaked update from XDA developers and a few protected apps aren't showing up in the Market now (and won't, until Motorola sends the ROM "fingerprint" to Google and they approve it). These apps which have gone missing can be seen to be flagged as "incompatible with MB855" via Market on web. Here's a thread with with details (different phone there, same principle):

http://www.google.com/support/forum/...3eba9a1b&hl=en

Once the ROM update goes live, I suspect this issue will resolve itself.

If you hard-reset your phone after the update (usually recommended) you'll lose the apps--if you don't, you'll keep them.

tbhausen · Aug 20, 2011

...per XDA. I wouldn't know, because I updated per the same leaked ROM last week.

BanterandRant · Aug 20, 2011

Link? Othewise, I'll believe it when I see/get it.

Hope it works....

tbhausen said:
...per XDA. I wouldn't know, because I updated per the same leaked ROM last week.

tiny2nz · Aug 20, 2011

well not here on the south side of Chicago all the way to Union Pier Mich...

JSchu22 · Aug 20, 2011

I looked (briefly) for this over there, couldn't find it. Do you have a link?

wburbage · Aug 20, 2011

I just tried mine and no dice

tbhausen · Aug 20, 2011

BanterandRant said:
Link? Othewise, I'll believe it when I see/get it.

Hope it works....

Final build courtesy of the fine folks at MOTOROLA 8/11/11 - Page 30 - xda-developers

You all can "take this to the bank..." I knew the update must have been out before I went to XDA to check because all my apps showed up in the Market (which means Google approved the ROM "fingerprint").

Androidalltheway · Aug 21, 2011

what does the update do, or improve?

drexappeal · Aug 21, 2011

Androidalltheway said:
what does the update do, or improve?

It's supposed to fix the call issue where there's no sound, as well as a couple issues with phone use (not sure what else).

as4k · Aug 21, 2011

Will this be a somewhat automatic update? Sorry for the "newb" question, just checking

Wifi is on when I am around my apt. I hope I get the update this week, as my 30 day window closes. I dont want to give up this phone!!!

tbhausen · Aug 21, 2011

From home screen: menu, Settings, About phone, System updates, Update Motorola software to force manual update. This will not wipe your phone, but I did a full reset before and after.

OTA update officially released 8/24/11...(MR-5 Update) Discussion thread

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