Help Headphone Sound Problem

William T Riker · Sep 20, 2011

tehsusenoh said:
I absolutely hate this bug. The people at Motorola Mobility must be deaf, or old enough not to hear that frequency.

But everything else works perfectly, so no chance in hell am I returning it.

You said it! Mine also does this as well, but there's no way I could go back to using my Droid 1 now until one of the other phones like Prime come out. When they come out I'll cross that bridge when I come to it

laugreg · Sep 21, 2011

The high pitch sound I hear is very faint. You really have to listen for it. I recall reading about the iPod 3 having the same problem. Maybe it's poor shielding and/or grounding.

tehsusenoh · Sep 21, 2011

Just to let everyone know, I already had an inline control from Radio Shack, and I just turn up the Bionic's volume, then turn down the inline. Works perfectly!

GizmoKnows · Sep 26, 2011

Hey Boys and girls,

New to the forum. But I have been experiencing the whining noise too and was able to rectify my problem by changing the settings on the wireless network. I was able to fix my problem by going to "settings" "mobile networks" "network mode" and change it to CDMA.
Good luck to all!!

The Gizster

yewslus · Sep 26, 2011

GizmoKnows said:
Hey Boys and girls,

New to the forum. But I have been experiencing the whining noise too and was able to rectify my problem by changing the settings on the wireless network. I was able to fix my problem by going to "settings" "mobile networks" "network mode" and change it to CDMA.
Good luck to all!!

The Gizster

Thanks for the help!

but the problem presents in the following radio scenarios:

cdma/lte - lte signal
cdma/lte - 3g signal
cdma - 3g signal
AIRPLANE MODE

The sound is not isolated to the headphone jack alone, as Moto has started reporting in their stock apology replies. It is present on the speaker and also via BT. The "noise" is more akin to a component kicking on and off. A split-second before music begins to output, I can hear a small 'click' followed by a hiss. I'm unsure what freq the hiss is without an o-scope. When audio ceases, the hiss continues for anywhere from .5 to 1.5 seconds, then ends with another 'click'.

Moto has said that they can fix this with a software update. To me, it sure does sound like a hardware ground issue or voltage leak into the audio stream during playback, maybe when the DAC is activated. (leaky capacitor, anyone?) If it is S/W, the only cause I can think of would be the integrated sound effects.

By far, the condition is most noticeable in the silence between tracks, when the output for the audio is active but there is no sound. It is not limited to any specific application, but occurs even when the volume rocker is pushed. Any sound emitted is subject to this interference.

Frisco · Sep 27, 2011

Lots of good info in this thread. There is also a bit of disagreement as to this or that take on things as posted from member to member. Please allow that info to come through minus any "noise" about one another.

Deltahawk · Sep 28, 2011

After reading through this entire thread, I ended up laughing myself silly.

You see, I have tinnitus, the kind so bad that it never goes away and roars like a waterfall.

I guess I can't really contribute here.

LrdAnkh · Sep 28, 2011

I have a Motorola stereo headset that i paired via Bluetooth and the sound is superb.

Frisco · Sep 28, 2011

Deltahawk said:
After reading through this entire thread, I ended up laughing myself silly.

You see, I have tinnitus, the kind so bad that it never goes away and roars like a waterfall.

I guess I can't really contribute here.

My heart goes out to you. I used to have a quite severe condition of tinnitus too. Good sound from a device such as being talked about in here would have helped with listening to music I think, but I got rid of the tinnitus before these things came along. But I don't want to hijack the thread with a Lounge subject.

jimdibb · Sep 28, 2011

There is very little to no noise on the Usb audio out in the nav dock. Certainly no whine like the headphone jack.

soapinmouth · Sep 28, 2011

my first bionic had this also, but it had the signal problem so I had verizon swapp it out, and my new one has this whine problem its VERY annoying to say the least, but I believe moto said its something being fixed in the enxt ota

LrdAnkh · Sep 28, 2011

Retested a plugged in set of headphones and it is clear as well so I have had no issues with plugged in or bluetooth.

kingnut · Sep 29, 2011

i have buzzing with a wired headset. but via bluetooth to my moto s9's it sounds great.

Nuar · Sep 29, 2011

"Known Issues
• 9/22/11 High Pitch Headset Noise:
A customer may experience high pitched "screetches" while using high end wired headsets.
Action: There is no known work around.
Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011."

http://androidforums.com/motorola-d...l-known-bionic-problems-reported-verizon.html

Nuar · Sep 29, 2011

too bad some returned their badass phones for such a small issue.

Powhoundus · Sep 30, 2011

I don't have a buzzing, I don't have anything as my headphone jack is dead. Didn't work with my car cassette adapter or Shure ear buds. Doesn't even switch off the external speaker. New phone for me too I guess

Help Headphone Sound Problem

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