Ruh roh!
Sure. You're talking about the company who's purpose is to sell data plans and make profit for their shareholders right-- the one that has exercised their right to wait to release a phone because their executives believe it to be more profitable? Or are you talking about the sinister, sadistic, evil behemoth who's holding a phone against its will and leading you on with... oh wait, they've only made one announcement...
I'm not happy I have to wait either. I'm not, it sucks. But I have no real right to complain about VZW any more. They aren't trying to punish you guys or anything. As I've stated before-- "their biggest fear is losing current subscribers and losing new potential subscribers." By angering you and everyone else anxiously waiting for this phone, what do they win???
Google and Samsung are the only groups who fully have a right to complain about VZW. And if VZW has led them on, or broke any promise with them, then they should make VZW pay the piper for it.
who said anything about them being evil?
you've made my point for me, all they care about is their bottom line, which includes the boatloads of cash they spent marketing the razr, which isn't selling well....so instead of releasing a phone that is ready to go they are pushing it back because they can't sell their mediocre product that they banked on....and they aren't just pushing it back a few days, it's gone back over two weeks, to ensure that people won't see it during prime buying time (black friday)
instead of being open and honest about it, they are allowing the rumors to swirl of problems with software, hardware, etc. so they aren't seen as the problem
from the tweets from bmx stating that google has delivered the phone as ordered by verizon and saying he wished that google.com/phone was back because the rumors of problems with the phone are baseless it's fairly evident to me that the phone is ready to go, and now with the info from han's insider sister it seals that fact
verizon doesn't owe me anything specifically, but you can't tell me that they aren't trying to spin this so they don't look bad
so i don't see how their handling of the galaxy nexus is defensible at all, which is what i was saying....if they cared about customer relations they would have made more than one announcement by now and wouldn't allow the rumors to perpetuate....making money is part of being a business, but it isn't everything
communication is the key and verizon either doesn't get it, or feels they're so big that it doesn't matter (which is probably, unfortunately true)
