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Help Please help! I take a photo - phone turns off!

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Kristina3721

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Nov 22, 2011
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#1
Hi everyone,

Im new on here and recently bought an HTC Wildfire S. Well so far so good except for one thing which is driving me mad. When i take a photo 90% of the time i press the button to take the photo and the phone turns off. I have to plug it into the charger to get it to turn back on AND the photo isnt even there!! (ARGH)!

Any suggestions on what I should do to remedy this please otherwise i will be sending it back and asking for a replacement lol.

Thanks in advance

Kris xx
 
#2
Hi Kristina, you can try clearing the data associated with the camera app.

Settings -> Applications -> Manage Applications -> All -> Camera -> Clear Cache/Data. If that doesn't work, you could try an alternative camera app (Camera 360 is a good alternative and it's free).

If both fail, then it sounds like you'll need to return the phone unfortunately.
 
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#3
Hiya thanks for the reply. Have tried both your suggestions. Clearing the data etc worked for one photo and as soon as i took a second one, off it went again. And i cant seem to download the camera 360 app - keeps saying there was a problem with it. Will go back to the shop i bought it from i think :) many thanks xx
 
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