Sorry to hear that. I've RMA'd (3) motherboards and a processor without issue with newrgg. I particularly the free 3-day shipping that comes "next day", when shipped from the Jersey warehouse.
Well after I had complained to another associate they actually corrected the problem for me, but the 1st 2 people I talked to gave me crap. So it may have been a new associate or something. I was pissed, so anyways they did work it out for me, afterwards, so it was just that one incident that ruined it 4 me so I don't terribly hate them. I still think their a great company.
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