Help Email deletes on server

Jess1209 · Dec 6, 2011

I just got the razr a few days ago and I love it but I am having a problem with my email. When I receive an email from Hotmail and I delete it on my phone it also deletes it off the server. I didn't have this problem with my last phone and on my BB i had the option as to where it should delete.

I've looked all over the phone but I can't seem to find anything. Does anyone know how to stop this?

Thanks in advance.

Kazzman17 · Dec 6, 2011

I have this set for my Yahoo account I think it would be the same. Select your Settings Icon and then accounts. Select your Hotmail account and then other setting. You should have a cople of options, one will be for removing deleted emails from the server.

Jess1209 · Dec 6, 2011

Kazzman17 said:
I have this set for my Yahoo account I think it would be the same. Select your Settings Icon and then accounts. Select your Hotmail account and then other setting. You should have a cople of options, one will be for removing deleted emails from the server.

I tried that but when I open the hotmail account it doesn't show an option for other settings. It just have an option for me to reenter my password :thinking:

jrappy87 · Dec 6, 2011

i think you have to change the setting from IMAP to POP.

Jess1209 · Dec 6, 2011

jrappy87 said:
i think you have to change the setting from IMAP to POP.

Thank worked. Thank you

jrappy87 · Dec 6, 2011

Your welcome

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