Help Bluetooth dropouts

cbeng · Nov 30, 2011

Hi All,

I am helping my Mom pick out her first smartphone, and we are probably going to buy a used phone so she doesn't have to go on contract just yet.

I've done a lot of research and it seems like the Charge is the best of Verizon's first generation 4g phones (especially battery-wise). Most of the criticism I've seen is that is a little laggy, but I know I can easily fix that with Root/ROM/Launcher.

However, my mom's good friend had the Charge and had to return it due to constant bluetooth dropouts. I've researched this more, and it seems to be a fairly widespread problem.

Are any of you having this problem? Is there a way to fix it through software or is it just a buggy bluetooth module?

Solid bluetooth is pretty important to my mom, so if this is a problem I'll probably just get her something reliable like my Droid X.

Thanks in advance for your input!

gdporzadek · Nov 30, 2011

Had a Droid X. Bluetooth worked fine. In my Charge it was not good. However, Tech support is well aware of he problem, and feels the new Gingerbread operating system is the fix for it. In ALL other repects the Charge has been great for me.

I am awaiting the update anytime, but everyone who's phone has it, whether manually installed or OTA, seems very happy with results.

Over the long Thanksgiving hoilday weekend I had opportunities to demo my Charge to a numberof I-Phone people in my family, and to owners of other Droids. My Charge impressed every one of them with it's speed, comparable apps, and especially the beautiful display. By all reports, the Gingervread OS update should make it even better.

I really love the phone. Hoping Bluetooth issue is fixed within days, or maybe even hours.....

Bozz5384 · Dec 1, 2011

My bluetooth is flawless with my Charge -- I use a 1st gen Jawbone headset with it and use it regularly with no problem.

Hope she has a good experience should you get her the Charge.

cbeng · Dec 1, 2011

Thanks for your replies. I look forward to hearing if the GB update helps those who are having problems.

kyler13 · Dec 3, 2011

It's a software issue. I found bluetooth streaming to be horrible out of the box, but it has been perfectly fine with custom ROMs. Not sure if GB fixes this as I haven't updated to the stock GB ROM yet. Another thing, in my experience on this phone and others, don't leave wifi enabled while streaming bluetooth. Perhaps you can enable both if you're connected to a wifi network, but seemingly when you're NOT on wifi, the periodic network search seems to always cause hiccups with bluetooth streaming.

rorkin · Dec 6, 2011

GB update broke bluetooth
My major compalint with the phone b4 the update was the bluetooth problems with voice dialer.
I could work around that. Now with the update the vocie dialer works fine but the bluetooth keeps disconecting.. sheesh. went into the verizon store and rep said they had the same probem and there would be an update to fix it..Not an issue with the headset. Since I never believe anythng a vZw rep says, was wondering if anyone had a similar experience

cbeng · Dec 7, 2011

Thanks for sharing your experience, rorkin. It seems like only some people have/notice the problem.

I'm actually surprised how Verizon acknowledged that there was a problem in your case; I would totally expect them to just blame the headset. That's definitely news to me that your rep said an update was in the works. That would be cool.

Even though there isn't a magic bullet for this issue yet, here are some places where people are experiencing the problem and a few of the things they tried (something about freezing the bluetooth service seemed to work for some people):

PPl complaining to VZW
DROID Charge & bluetooth Issues - 9+ posts reporting issues - Page 2 - Verizon Wireless Community

Old AF Thread with possible workaround
http://androidforums.com/samsung-droid-charge/361753-droid-charge-bluetooth-disconnect.html

XDA thread with people reporting genuine fixes
Bluetooth problem with your car? Please read - Page 7 - xda-developers

I wish you luck!

rorkin · Dec 8, 2011

cbeng said:
Thanks for sharing your experience, rorkin. It seems like only some people have/notice the problem.

I'm actually surprised how Verizon acknowledged that there was a problem in your case; I would totally expect them to just blame the headset. That's definitely news to me that your rep said an update was in the works. That would be cool.

Even though there isn't a magic bullet for this issue yet, here are some places where people are experiencing the problem and a few of the things they tried (something about freezing the bluetooth service seemed to work for some people):

PPl complaining to VZW
DROID Charge & bluetooth Issues - 9+ posts reporting issues - Page 2 - Verizon Wireless Community

Old AF Thread with possible workaround
http://androidforums.com/samsung-droid-charge/361753-droid-charge-bluetooth-disconnect.html

XDA thread with people reporting genuine fixes
Bluetooth problem with your car? Please read - Page 7 - xda-developers

I wish you luck!

Thanks for the input but these threads really do not address my issue..
I am talking about the phone to earpiece connection which simply randomly drops out.. Nothing to do with the car..

cbeng · Dec 8, 2011

I see what you mean, but car Bluetooth and earpiece Bluetooth aren't all that different. People are reporting that this fixes bluetooth dropouts.

Couldn't hurt to try stopping the Bluetooth share service "bluetoothpbap" and see if it helps.

rorkin · Dec 9, 2011

cbeng said:
I see what you mean, but car Bluetooth and earpiece Bluetooth aren't all that different. People are reporting that this fixes bluetooth dropouts.

Couldn't hurt to try stopping the Bluetooth share service "bluetoothpbap" and see if it helps.

and how exactly would I accomplish that ?? Stock non rooted phone

edit.. never mind.. found it

cbeng · Dec 9, 2011

Any luck?

rorkin · Dec 10, 2011

cbeng said:
Any luck?

Have not had a chance to try yet.. nxt week

rorkin · Dec 12, 2011

cbeng said:
Any luck?

no change

cbeng · Dec 12, 2011

Bummer. Sorry to hear that. I'll let you know if I stumble across any other possible solutions.

rorkin · Dec 13, 2011

cbeng said:
Bummer. Sorry to hear that. I'll let you know if I stumble across any other possible solutions.

I cant even get anyone to suggest a bt earpiece they are happy with using the charge .. Sheesh

Bozz5384 · Dec 13, 2011

rorkin said:
I cant even get anyone to suggest a bt earpiece they are happy with using the charge .. Sheesh

My Jawbone (original) works flawlessly with my DC. It did before the update, and seems to now as well.

Cilraaz · Dec 14, 2011

rorkin said:
I cant even get anyone to suggest a bt earpiece they are happy with using the charge .. Sheesh

My Jabra Extreme works perfectly with my Charge.

rorkin · Dec 15, 2011

Cilraaz said:
My Jabra Extreme works perfectly with my Charge.

Going to try a Jawbone Era .. was reported by several to work OK over at
xda..

Thanks folks

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