Help Display Problems

Padron26 · Nov 21, 2011

ive had the Rezound since launch and this weekend it staeted having display issues. as you will see below.
It started out only happening once or twice a day, and now it happens basically everytime i wake the screen up.

just want to see if anyone else has had this problem, with this phone or anyother phone.

EDIT, now i no longer have in or out going sound on the phone

Blackthanos · Nov 21, 2011

I haven't had that problem but it seems like it's a big enough problem to merit an exchange. I'd take it back to the store and exchange it as soon as possible.

Padron26 · Nov 21, 2011

yeah it will be going back to VZW for a exchange, because it is nothing but a fancy paper weight

DroidAV8R · Nov 22, 2011

Padron26 said:
yeah it will be going back to VZW for a exchange, because it is nothing but a fancy paper weight

Good call. I would insist, even if they do a reset and it seems to fix it.

Padron26 · Nov 22, 2011

I gave it a few hard resets with no luckt o anykind of fix.
sometimes the only way to make a call was to do a battery pull, keyword sometimes.

I went in to vzw today, I showed and explained it to them and it actually didnt work for them either. which is nice cause it was 80% tempermental.
but u was prepaired with the pics that I took.
anyways got a new replacement.

Jayme · Nov 22, 2011

Just today I was using the voice recorder. The screen timed out and when i turned it back on, I had split screen. I fixed it by hitting the power button a few times.

Blackthanos · Nov 22, 2011

Congrats on your NEW new phone.

roadhoop · Dec 5, 2011

I also have had the same issue a couple of times. I don't use voice recorder, but have had the split screen under different circumstances. Basically it duplicates the screen and creates two square format versions. Power off and on seems to fix it. But I may give tech support a call and see what they think.

Jayme said:
Just today I was using the voice recorder. The screen timed out and when i turned it back on, I had split screen. I fixed it by hitting the power button a few times.

0837s · Dec 12, 2011

Mine did that too, well, a smilar thing. I pulled it out of my pocket at work and tried to check it, hit the power button and the screen lit up with a blueish/purplish/magentaish color, with a solid line down the middle of the screen. I thought I could get a screen shot of it, but when I took the screen shot, it took a shot of the home screen, running below the messed up screen.

LUCKILY, I pulled it out and kept playing with it when the screen was messed up, allowing a co-worker of mine enough time to get her phone, take a pic of it and email it to me. I took it and the pic into Verizon and got it swapped out with a new one (within my 14 day return window).

Here's a pic of what mine did...

Help Display Problems

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