Let's Talk Deal - TAKE NOTE OF THIS

Nissan1973 · Dec 16, 2011

homegeek said:
I placed my order with LetsTalk when the Nexus went live on their site. 11am CST it was still showing carrier approval. At 1pm CST it was showing backordered. I sent them an email to cancel because you could not get through via chat or phone. I picked up the phone somewhere else instead. 5pm I get an email with tracking information.

Yeah, I cannot wait any longer, my OG's middle half of the screen doesn't work and when it rains or gets humid the screen becomes completely unusable and clicks everything...

Any idea why the hell they need to run a "credit check" for me and to give them all my personal info?

homegeek · Dec 16, 2011

Nissan1973 said:
Yeah, I cannot wait any longer, my OG's middle half of the screen doesn't work and when it rains or gets humid the screen becomes completely unusable and clicks everything...

Any idea why the hell they need to run a "credit check" for me and to give them all my personal info?

Carrier's seem to do that even with upgrades now.

Nissan1973 · Dec 16, 2011

Gotchaaa, hmm..I wonder if that mean's they are ready to ship my phone or if it's still back ordered to heck

turbosol16 · Dec 16, 2011

Nissan1973 said:
Gotchaaa, hmm..I wonder if that mean's they are ready to ship my phone or if it's still back ordered to heck

According to their site it says that...

1. I placed my order early this morning and my order status says backordered, but my friend purchased an hour after me and it

evperry · Dec 16, 2011

As a general rule of thumb, I NEVER order stuff from little dumpy places like that and I see why I have this rule.

Here is the drama that all of us are gonna face. I put in 2 requests to cancel my order. You cant get an email from them so you gotta fill out a form. I guarantee that they are gonna say that they didnt get the request. Im going to try and get an actual email to cancel just to get a record of my request or i am just doing t respond to one of the emails they sent. Once they ship the phone next week, it will be DRAMA to return it. I am going to call my credit card company to block the sales transaction and then try to send another email today also.

The never had plans of selling the phones with all the discounts in my opinion. Their system should have indicated it was back ordered. They are being deceptive on purpose. I was on hold fro 2 hours yesterday with no one ever picking up.

JC13 · Dec 16, 2011

evperry said:
did yours come from amazon or letstalk.com?

I got my at letstalk at like 3:10AM EST (because it didn't pop up as available at 3:01 like it shoudl have!). I must have been one of the first ones to purchase. The phone is out for delivery this morning to me. So far so good!

evperry · Dec 16, 2011

Hmmm...They just didn't have the stock I suppose to cover but I am annoyed with it NOT showing back ordered when I ordered.

turbosol16 · Dec 16, 2011

evperry said:
Hmmm...They just didn't have the stock I suppose to cover but I am annoyed with it NOT showing back ordered when I ordered.

Ya that was my issue too, I don't think it showed back ordered till about noon est.

JC13 · Dec 16, 2011

Yea - that's pretty messed up. I didn't see it show backordered until around noon or so EST (I kept checking because even though I ordered super early, I was concerned it would be backordered). Mine actually was expected to ship on Friday, but got moved up to Thursday. Maybe you'll luck out too.

Starbuckpga · Dec 16, 2011

evperry said:
Hmmm...They just didn't have the stock I suppose to cover but I am annoyed with it NOT showing back ordered when I ordered.

turbosol16 said:
Ya that was my issue too, I don't think it showed back ordered till about noon est.

JC13 said:
Yea - that's pretty messed up. I didn't see it show backordered until around noon or so EST (I kept checking because even though I ordered super early, I was concerned it would be backordered). Mine actually was expected to ship on Friday, but got moved up to Thursday. Maybe you'll luck out too.

That's because they were collecting all the money they could as fast as they could. A lot of companies go in knowing they have X number of product with more on the way in the next day or two. So they keep selling the product to bring in the money now to lock in your order so you won't go elsewhere to order when and if they say it's back ordered.

Think of it this way...would you have placed an order with them if the site said "back ordered"? Of course not. You would have went to another store, site, or wherever that had stock and bought the phone from them. So with LetsTalk they know they are out of stock and they don't want to say "back ordered" because it will force people to look elsewhere for the phone.

It's a common selling tactic on hot new items. It sucks and it's total BS some companies do this.

evperry · Dec 16, 2011

Of course, I know the game...I just don't like to play it on their terms. Im calling amex to cancel the transaction on my end. The are not interested in responding to my cancellation order so I gotta step it up. If they have time to take the orders, they have time to cancel them.

NEVER again for me...This is the only way these little hole in the walls can compete.

And I just called Amex and they charged me. I gotta wait until Monday to dispute the charge and then I will let Amex handle it at that point. How you charge and you dont have the product is beyond me. How is that even legal?

And to be a real obnoxious I just hit the unlike button on Facebook.

Starbuckpga said:
That's because they were collecting all the money they could as fast as they could. A lot of companies go in knowing they have X number of product with more on the way in the next day or two. So they keep selling the product to bring in the money now to lock in your order so you won't go elsewhere to order when and if they say it's back ordered.

Think of it this way...would you have placed an order with them if the site said "back ordered"? Of course not. You would have went to another store, site, or wherever that had stock and bought the phone from them. So with LetsTalk they know they are out of stock and they don't want to say "back ordered" because it will force people to look elsewhere for the phone.

It's a common selling tactic on hot new items. It sucks and it's total BS some companies do this.

rockon83 · Dec 29, 2011

so tomorrow is 12/30... who else's letstalk order still shows Estimated Availability: 12/30/2011?

I read elsewhere that some people had it shipped sooner. Here's to hoping it ships tomorrow!

mbarn · Dec 30, 2011

I am waiting for the email telling me that the phone shipped today but haven't received it yet. We will see.

rockon83 · Dec 30, 2011

mbarn said:
I am waiting for the email telling me that the phone shipped today but haven't received it yet. We will see.

I just spoke with them. They said the warehouse received their shipment today, they are currently filling the orders, and once the order is filled we will be notified via email.

There is free overnight shipping, which on a friday she said means monday, except this week, would mean tuesday...

Lohung · Dec 30, 2011

i looked at ther verizon page and i see nothign about Let's Talk.. i currently have a plan with them.. but i see nothing about Let's Talk.. what is this?

Brooks777 · Dec 30, 2011

I tried ordering through Letstalk.com on the day the Nexus came out.. send them an email to cancel once they showed they were on backorder. They then sent me a letter of apology and sent me a coupon code for free $25 in accessories that's good for a whole year along with free 2 day shipping on those accessories. Thought that was really awesome of them.

rockon83 · Dec 30, 2011

Brooks777 said:
I tried ordering through Letstalk.com on the day the Nexus came out.. send them an email to cancel once they showed they were on backorder. They then sent me a letter of apology and sent me a coupon code for free $25 in accessories that's good for a whole year along with free 2 day shipping on those accessories. Thought that was really awesome of them.

yup, they sent me the coupon for $25 as well. except now, after 2 weeks of waiting for 12/30, they just changed the expected availability to 1/12, another 2 weeks away. what bastards. am i going to find out in 2 weeks that i have to wait another 2 weeks??

Ghandi · Dec 30, 2011

Rockon83, i'm with you brother. Ordered on the 15th and they just updated my status to 1/12. What did they get, like 50 phones in today? There's a deal on logicbuy for 200 today for new and upgrade, so i think i might switch over. LAME!

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