Help Verizon Visual Voicemail not supported... now what?

Slow Eddie · Dec 19, 2011

Can some one explain how a dummy like me can set up Google Voice to replace Verizons Visual Voicemail since it is not supported by ICS? I keep getting an error that it cannot verify my phone nmuber.

All I want is to receive my voicemail somewhere with my current Verizon number. I'm not really sure how a phone can be released on Verizon's network and not have access to voicemail?

Eddie

daddyd302 · Dec 19, 2011

Are you sure your phone is working correctly? There's been reports of people having connection issues and google voice needs internet access. I had no issues getting google voice to work on mine.

Slow Eddie · Dec 19, 2011

Thanks for the help. Signal strength is good.

I get up to the part where it asks me to set up a pin but when I submit it eventually errors and says that it could not verify my phone number.

Eddie

daddyd302 · Dec 19, 2011

Slow Eddie said:
Thanks for the help. Signal strength is good.

I get up to the part where it asks me to set up a pin but when I submit it eventually errors and says that it could not verify my phone number.

Eddie

Well here's the thing. I tried it on my Droid X. I got the same error because my Droid X is not activated with Verizon or anyone, it's just on wi-fi. Check your 4G sim card and make sure it's in all the way and working. You might still want to give Verizon a call about your voice mail too.

Riverpilot · Dec 19, 2011

I had the same problem until I noticed there are two versions of the visual voice mail on the market. Make sure you download and install the red pictured one. The blue pictured one doesn't work with ICS. Hope thats helps you.

theWUbear · Dec 19, 2011

Slow Eddie said:
Thanks for the help. Signal strength is good.

I get up to the part where it asks me to set up a pin but when I submit it eventually errors and says that it could not verify my phone number.

Eddie

My brother, who has an SGN and is trying to set up google voice for the first time, is having the exact same issue. I'm not sure verizon is letting people use google voice with their verizon phone number. That probably is a bigger statement than I should make, but it definitely seems that way

Slow Eddie · Dec 19, 2011

theWUbear said:
My brother, who has an SGN and is trying to set up google voice for the first time, is having the exact same issue. I'm not sure verizon is letting people use google voice with their verizon phone number. That probably is a bigger statement than I should make, but it definitely seems that way

Well I can't see how they could do that, considering their own official visual voice mail app clearly states that its not supported on the Galaxy Nexus.

I just got a text from verizon that I have 5 unheard voicemail messages, with no way to retrieve them.

Is there a number I can call to listen to them, old school style? LOL

Eddie

x25064 · Dec 19, 2011

Ditch that trash app and download google voice. It will error when you first set it up, but as long as you dial the forwarding number and it hangs up, your good to go. Just open the app as you normally would.

Also, google voice is free.. why give verizon more money then you already do?

Slow Eddie · Dec 19, 2011

x25064 said:
Ditch that trash app and download google voice. It will error when you first set it up, but as long as you dial the forwarding number and it hangs up, your good to go. Just open the app as you normally would.

Also, google voice is free.. why give verizon more money then you already do?

I'm trying I'm trying! What forwarding number are you talking about? I saw no mention of forwarding anything during the set up process. I even went on the google voice site and couldn't find anything.

Also, are you saying once I get google voice set up I no longer need to pay the $2.99 a month for the visual voicemail feature?

Thanks.

Eddie

x25064 · Dec 19, 2011

Yes but make sure you call veruzon and cancel the feature from you plan. The setup process should tell you to dial a number, it wilm give it to you in link form. Pressing the link will input the number in your dialer for you. Call the number and your phone will instantly hang up. This acivates the voicemail forwarding. If you skipped this step, set up again.

Slow Eddie · Dec 19, 2011

I got it working by going to voice.google.com. I thought it was going to be as easy as installing the app, but apparently there is a little leg work involved.

You guys just saved me 3 bucks a month. I'll put that towards asurion coverage.

Eddie

theWUbear · Dec 19, 2011

Slow Eddie said:
I got it working by going to voice.google.com. I thought it was going to be as easy as installing the app, but apparently there is a little leg work involved.

You guys just saved me 3 bucks a month. I'll put that towards asurion coverage.

Eddie

Thanks for following up eddie. Would you be able to elaborate a bit on the steps you took at voice.google.com to get everything set up? The only option my brother (who is having the same issue you had) could find was porting his number, which I think is not the right option.

x25064 · Dec 19, 2011

Good to hear its working, make sure you cancel that bloatware charge now.e

theWUbear · Dec 19, 2011

Just realized the issue my brother is having.

It's a separate issue to get google voice working so that you make calls and texts from your original verizon number. That involves being off contract with verizon, then notifying them you're porting your number to google, then signing up again on your verizon contract. switching the voicemail service is much simpler.

In conclusion, I should have had my brother port his number to google for 20 bucks last week before we bought SGN's, so that google voice would use his normal number -________-

Help Verizon Visual Voicemail not supported... now what?

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