Help *228 or Equivalent for GNEX?

eyc · Dec 15, 2011

I'm having some call quality issues and would like to reset the phones location/prl?

I recall using *228 in the past, but this does not seem to be working. Does anyone know how to run the equivalent reset on this phone?

Side note: my wifi is really weak. My incredible gets good signal in my office, but the GNEX connects and breaks and cannot hold the signal.

Deleted User · Dec 15, 2011

eyc said:
I'm having some call quality issues and would like to reset the phones location/prl?

I recall using *228 in the past, but this does not seem to be working. Does anyone know how to run the equivalent reset on this phone?

Side note: my wifi is really weak. My incredible gets good signal in my office, but the GNEX connects and breaks and cannot hold the signal.

Same question??? Anyone have info on updating through *228???

eyc · Dec 15, 2011

In a separate thread, Nerdstaz states as follows:

nerdstaz said:
3)Just a tip, *228 does not work on 4g phones. If you are trying to do a PRL/Roaming update or whatever it's referred to as, you simply power down for a few minutes and then power back on. AT least that is how it has been on previous 4gLTE devices.

nerdstaz · Dec 15, 2011

Yea, careful with *228. It used to make the Bionic stop working all together!

TheFish19 · Dec 15, 2011

eyc said:
I'm having some call quality issues and would like to reset the phones location/prl?

I recall using *228 in the past, but this does not seem to be working. Does anyone know how to run the equivalent reset on this phone?

Side note: my wifi is really weak. My incredible gets good signal in my office, but the GNEX connects and breaks and cannot hold the signal.

You should not EVER *228 a 4g phone. This can burn your sim card and you will have to buy another one. Luckily, they are only $5. If you are having call quality issues, you should reset your phone, or do a factory reset if that does not help.

reisb · Dec 15, 2011

Yes your sim card is what activates this phone.

That way if someone steals your phone and tries to use their sim card, it will not work.

sparky07 · Dec 15, 2011

A VZ rep told me today to turn airplane mode on for a moment, then back off and that does the same thing as *228 for 3G phones. I get my gnex tomorrow so I haven't tried it yet.

Bramsy · Dec 15, 2011

I have read *228 could fry the sim card on my Thunderbolt, beware

ttaylor0024 · Dec 15, 2011

I have read that you simply power down, and reinstall the SIM card, then power it back on.

BringTheRain403 · Dec 15, 2011

I called CS about this and she said that *228 does not work on 4G. She said roaming is updated when the SIM card is removed and inserted again...

PetiePal · Dec 15, 2011

eyc said:
I'm having some call quality issues and would like to reset the phones location/prl?

I recall using *228 in the past, but this does not seem to be working. Does anyone know how to run the equivalent reset on this phone?

Side note: my wifi is really weak. My incredible gets good signal in my office, but the GNEX connects and breaks and cannot hold the signal.

*228 no longer is a viable working option for 4G LTE phones. That was meant for 3g networks. It should just fail if you try to do it on an LTE device. The 4g sim cards use the surrounding towers to constantly update the roaming info, so you don't need to do this anymore.

holdshort · Dec 17, 2011

When I travel I like to update the roaming dialing *228 but with the Nexus I get a "Call Not Sent" every time. Is this a bug or does it have something to do with being an LTE phone?

Dubbin1 · Dec 17, 2011

Thats because *228 does not work on 4g phones

machiz7888 · Dec 17, 2011

yeah i tried that the day i got it. supposedly the sim card automagically updates the prl list

holdshort · Dec 17, 2011

Now I know...and knowing is half the battle! GI JOE!

Seriously, thanks for the info.

SolidOrange · Dec 17, 2011

holdshort said:
Now I know...and knowing is half the battle! GI JOE!

Seriously, thanks for the info.

VZ told me to power down, remove and reinsert the sim card to force a PRL update (if one is available) on my Thunderbolt. Don't know if this is true for the GNex, or even if it was true on the 'bolt, but that's the info i was given.

mihalich · Dec 17, 2011

lol, i was wondering about this too. I was getting the same message. Us VZW folk are not used to having sim cards, so it is good to understand this.

Joe

syntrix · Dec 17, 2011

machiz7888 said:
yeah i tried that the day i got it. supposedly the sim card automagically updates the prl list

no it doesn't

However, you [4G LTE] phone will update PRL's on a reboot.

zerski78 · Dec 19, 2011

Anyone else having an issue of not being able to dial *228 to update roaming capabilities? It just says "Call Not Sent". I can make calls anywhere else. Weird

Martimus · Dec 19, 2011

*228 does not work with 4G devices...

http://androidforums.com/samsung-galaxy-nexus/464046-228-equivalent-gnex.html

zerski78 · Dec 19, 2011

Sorry. Thanks for the info. Just out of curiosity, why when I do a search forum and type *228 for threads or posts, it returns no results?

VetteVert · Dec 19, 2011

What if I live in a 3G only area. Will a reset still update roaming capabilities? *228 still off limits?

Thanks!

PetiePal · Dec 19, 2011

As far as I know you cannot use *228 on an LTE phone even if you're only utilizing the 3g band. It's still using a 4g MicroSIM. The phones handle the tower location updating (roaming) automatically now.

trophynuts · Dec 19, 2011

merged *228 threads

VetteVert · Dec 20, 2011

PetiePal said:
...The phones handle the tower location updating (roaming) automatically now.

Nice

Help *228 or Equivalent for GNEX?

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