• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

AT&T pushing updates to enable sideloading on older phones

Just talked with Tech Support and they installed the app to my phone and it only took a few minutes.


For those of you whom successfully got some tech at ATT to install it for you what is your BASEBAND version.

Cause I just spoke with someone and he asked for my BASEBAND version which is I897UCKB1 and he told me thats the latest version I have. No updates available and I still dont have the "unknown sources" option. No help at all they were I am really tempted just to root this phone.
 
Upvote 0
For those of you whom successfully got some tech at ATT to install it for you what is your BASEBAND version.

Cause I just spoke with someone and he asked for my BASEBAND version which is I897UCKB1 and he told me thats the latest version I have. No updates available and I still dont have the "unknown sources" option. No help at all they were I am really tempted just to root this phone.

Rooting is only the easy way to enable sideloafing. But you have the latest firmware, you need the update that enables sideloading
 
Upvote 0
For those of you whom successfully got some tech at ATT to install it for you what is your BASEBAND version.

Cause I just spoke with someone and he asked for my BASEBAND version which is I897UCKB1 and he told me thats the latest version I have. No updates available and I still dont have the "unknown sources" option. No help at all they were I am really tempted just to root this phone.


My baseband is I897UCKB1 as well. The update should have nothing to do with the baseband at all though. The captivate will not have the unknown sources option, it just starts working. You may need to get past the initial person who answers and get to a real tech person. Just keep telling them yu need them to push you the sideloading update. If that person dosn't know what you are talikng about ask for someone else. I had to get through the customer service rep and have them transfer me to tech support. The guy I got knew exactly what I was talking about.
 
Upvote 0
Thanks for all your help guys I got it working!!!! ATT on the phone was no help. So I had to root my Captivate then still no option to install non-market apps. I then did alot of reading and followed this link here (Tip: Enable Non Market App Installs on the Samsung Captivate) and did the FF option and changed the permission settings. And BAM I can install now. Just installed Amazon app store
 
Upvote 0
Has anyone had any success downloading the new version of Grooveshark (not available via the Android Marketo or Amazon) to the Captivate?

I called AT&T support and had them send the update OTA (no idea whether I have it or not, but assuming so) but when I try to install/upgrade the latest version of Grooveshark, a file I downloaded a month ago from the Grooveshark site, I get the error message: "Install blocked. For security, your phone is to block installations of applications not obtained from Android Market."

Anyone have any tips?
 
Upvote 0
FINALLY got the stupid sideloading update today.

Just randomly went to install the amazon app store .apk in my downloads folder for the millionth time, and it actually worked! I'm half amazed.

I was meaning to get them to push it to me and all that, but had not gotten round to it.

Now I feel like all I need to worry about is gingerbread lol
 
Upvote 0
FINALLY got the stupid sideloading update today.

Just randomly went to install the amazon app store .apk in my downloads folder for the millionth time, and it actually worked! I'm half amazed.

I was meaning to get them to push it to me and all that, but had not gotten round to it.

Now I feel like all I need to worry about is gingerbread lol
Just had the same results - it was pushed to my phone too. Come on ATT please push Gingerbread on us now. :)
 
Upvote 0
I've spoken to three AT&T tech within the last two days. The first time the update was pushed, I know it fail. So I talked to two more techs today and they pushed the update and both told me that I will receive a confirmation message with instructions within 24 hours. Was anyone else told this and if so what were the instructions? How long after the update was pushed were you able to sideload applications?
 
Upvote 0
I used AT&T Chat this evening and so far the push hasn't worked. They told me it may take 24 hours.

I really wanted today's free app from Amazon - Folder Organizer. Had been using the Lite version and was going to purchase the full version when I noticed if was free today. I ended up using Android Injector and was able to download and install using that software. No rooting involved.
 
Upvote 0
I gave up asking AT&T. I'm giving them until the end of the year to come through.


Here is a simple self-help method by using SuperOneClick
[APP]SuperOneClick v2.1.1 (Finally fixed!) - xda-developers

0. Install SuperOneClick on PC ( I use version 1.95, not version 2.11
1. One click at SuperOneClick menu for rooting the phone
2. One click at SuperOneClick menu for setting up non-market apps installation permission
3. One click for unrooting the phone if you would like to switch back to unrooted sitution.

It needs the super user mode to setup the non-market apps installation permission No matter it is from ATT over the air. This method is easier, and there will be no unknown source check box and just setup the permission internally in the Android as your waiting ATT method.
 
Upvote 0
I have the Samsung Captivate, which I updated to 2.2, and in truth, our problem, is with AT&T
As long as one is playing the victim. It will always going to be someone else's fault. Anger fixes nothing. A positive open minded approach works wonders. Choosing to drive to a retail store where their only responsibility is selling is the reason they could not help.

I've been with AT&T, using Android, iOS, Symbian, BlackBerry, Windows Mobile & feature phones. In over a decade I've received early upgrades annually as a courtesy, excellent technical support, and very good pricing. All of that, and I'm nothing more than a regular customer.

I'm so impressed and happy with AT&T I have suggested them to friends & family for years.

Currently just in my immediate family we have eight terrific Captivates. Currently we've all enjoyed AT&T's easy upgrade process from 2.1 to 2.2

I am so sorry to hear of your misfortune.

As a side note, I also use Verizon so I may enjoy the Motorola Droid line. I have equally good things to say about Verizon as well.*After precisely 12 yrs with AT&T, and 5 yrs with Verizon, I've enjoyed the best they both have to offer.*Yet that said, I'm sure part of my great satisfaction is due to the fact that I don't expect anything unrealistic. Nor do I believe in entitlement for free.*I sincerely hope your luck improves.
 
Upvote 0
I went and got a Nexus S and they're free today at BestBuy by the way with an upgrade or new 2 year agreement. Amazon works perfectly. The pure Android experience is where I'm going and staying from now on. F At&t and their erratic updates.

Also, thanks for the help GPS. :)
Samsung is behind this push to get pure Android phones out into the marketplace in mass. It's a good move. It is true that nothing beats a pure Google Android phone.

Believe me, I'm NOT sticking up for AT&T! It's the carriers in general.

The simple facts are that most people only have one carrier, so they have nothing to compare against, other than what is written in forums. I have had both AT&T and Verizon as primary lines (no landline) as well as test periods at T-Mobile and Sprint and they are all about the same. Personally I despise how all carriers run their businesses, but it is what it is. To make one the Villian is to lack the knowledge to fairly evaluate.

Yes, yes, I know there has been an totally unacceptable wait period for updates for AT&T's Android phones. However that's because there is a breakdown, in communication that is both parties fault. Samsung and AT&T. Samsung made a deal in the beginning that they would sell Android phones to AT&T, then give the updates for free. Once the deal was done, business was underway, then as the updates migrated from Google To Samsung, they added the AT&T bloatware then _billed_ AT&T. NOT what was suppose to happen.

Therefore behind the scenes they were locked in battle as the consumer was left to wait and wonder. It's big business people. I don't like it either, but one must remember that AT&T has a far larger inventory of all phones and manufacturers to deal with, as well as all the politics that involves.

The only reason AT&T is so widely hated in many circles, is the sub-standard Qualcomm chips that Apple bought en mass for the first two generations of iPhones. (another fact that Apple kept "secret") I know. I would experience dropped calls like crazy. Then pickup my BlackBerry or BlackJack , both on AT&T, and have no trouble with calls at all. I travel over 80,000 miles per year all over the state and the iPhone is the only AT&T phone I've ever had a problem with.

That said, I will give Steve Jobs credit for being the best con man...Oops, Salesman in the business, since he has successfully pointed the finger at AT&T and CONvinced his fanboys that it's all AT&T's problem. Let's not forget he's also the one who proclaimed and advertised the iPad as "Magical & Revolutionary"... oh pleeeeeze!

On the data side, this complaint about AT&T is true, since they sold so many iPhones it would overwhelm any network. But to roundly bash them, so Apple didn't have to take ownership of their own problem, is rubbish.

At the end of the day I am carrier neutral and brand neutral. My only bias being Android. It's the Mobile OS I believe is the very best. :)
 
  • Like
Reactions: RavenFox
Upvote 0
Phonefool once again you come true with the knowledge. I had a feeling Apple was very much involved in AT&T getting a bad rap and it sucks to be in midtown Manhattan a while back on my phone with full bars and cannot connect to a call.
You're so right because before that damn Iphone hit the network connections were very acceptable.
They seem to have done something lately since I can call and text these days without a hitch. *keeps fingers crossed*
 
Upvote 0
I know this falls under the Samsung Captivate thread, but I feel the information I have is probably useful to all, so I'll post it all over the place. I upgraded my phone (HTC Aria) to Android 2.2 (Froyo), and then didn't have the ability to sideload, which made my backups pointless. I noticed in lots of forums that AT&T could send you a push and that would then give you that option of: Unkown sources - allow installation of non-market applications. However after nearly an hour and 4 different AT&T techs telling me that this wasn't possible, I finally found one that actually listened and was able to get it done. So, if you're having trouble with the techies, this is what I was told she did to get this corrected....

Ask them (AT&T tech support) to log into the XDM system, and under connection settings, they'll be able to find "HTC - allow unknown sources - true." Then they send that push to your phone. You restart your device, and voila. Simple, once you find the smartest cookie in the bunch.
 
Upvote 0
Okay I am going to throw in my two cents on this issue. I read numerous posts that said to just call AT&T tech. support and they could push me, OTA, the update to allow for the Amazon Market. I called first time and went through the motions but it will fail every time. Call about a week later talked to another tech. and same thing. They sent me a replacement phone. Now mind you both of these have Froyo on them. We tried again and same thing, frustrating. In doing research, I believe if this phone is not rooted you will NEVER receive this option nor get around it until those basterds at AT&T somehow tweak their software. I feel this will never happen because as seen in recent posted in the android community Samsung is done with this phone and I am sure AT&T is as well. I don't believe the other carrier restrict their customers to just one market, or am I wrong. Just like I wish they would remove their bloatware off of ALL phones! Ugh! Okay, that is just my two cents on this issue. Unless you root I say forget it.
Cheers
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones