ASUS Offers FULL REFUND to TF201 users ... in UK???

Honestly, I don't think ASUS needs to offer a "solution" to the GPS issue. Merely dropping GPS from their marketing pitch and offering a refund to those folks who bought it while it was marketed as a GPS device seems entirely sufficient to me.

Bottom line is, if you want to use a tablet as a navigation or standalone GPS device, then the Prime isn't for you. Neither is the wifi iPad 2, for that matter, which of course has no GPS chip whatsoever. For everything else that requires location awareness, the Prime is fine.

I think we should keep in mind: we have a right to a product that works as advertised when we bought it. The refund (assuming it's offered everywhere) recognizes that right and offers a fair alternative. We don't, however, have a right to a product that works the way we want it to. Don't like the Prime's GPS performance, don't buy it. It's really that simple.

Might need to read over it. Somewhat of a conflicting message. The way I interpret the article is Asus will not be refunding your money. They suggest your return it to the location of purchase for a refund, which apparently is UK law.

rz22g said:

Might need to read over it. Somewhat of a conflicting message. The way I interpret the article is Asus will not be refunding your money. They suggest your return it to the location of purchase for a refund, which apparently is UK law.

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True enough, I hadn't actually read the statement and was going by what was reported in Taiwan (which might have been the same statement). Perhaps everyone who's purchased in the UK is still within their return period.

ASUS should definitely offer some sort of solution to folks who bought their Primes prior to the GPS being removed from marketing. And by "solution," I mean mainly the ability to return for a refund.

Fascinating, well you have to hand it to Asus.. At least they have put some options on the table, but why they just won't issue a new back for the T201 I just don't know!

JAy3001 said:

Fascinating, well you have to hand it to Asus.. At least they have put some options on the table, but why they just won't issue a new back for the T201 I just don't know!

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First, it wouldn't be so simple to design a new back. Doing so would significantly change the device's structural characteristics as well as how certain components are mounted. Second, any changes to the radio performance would require re-certification at the FCC.

wynand32 said:

First, it wouldn't be so simple to design a new back. Doing so would significantly change the device's structural characteristics as well as how certain components are mounted. Second, any changes to the radio performance would require re-certification at the FCC.

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Mmm, maybe so on your first point. But it is more likely that the GPS issue is a little more than just the case itself. Your second point I don't agree with as the device already has a certification in place for the GPS at what ever spec's they agreed on, but because the GPS is under performing all they would be doing it getting the GPS to work correctly within their original spec's.. surely? Its not like they are changing anything with the actual GPS?

Just give me a $50.00 rebate check!

A lot less damage than Asus is receiving at the moment!

JAy3001 said:

Mmm, maybe so on your first point. But it is more likely that the GPS issue is a little more than just the case itself. Your second point I don't agree with as the device already has a certification in place for the GPS at what ever spec's they agreed on, but because the GPS is under performing all they would be doing it getting the GPS to work correctly within their original spec's.. surely? Its not like they are changing anything with the actual GPS?

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I can't imagine how they'd change the design to improve GPS performance without impacting wifi and Bluetooth signals and keeping GPS signals close enough within the specs of the original certification. I could be wrong, but I do think any significant design changes would require re-certification.

GPS is very sloppy as it is in regards to keeping to it's own spectrum, there's no real way to boost the signal without doing damage to the other radios functionality. and as far as the wifi issue goes I've been under the impression far less people are actually affected by it then the gps issue.

In the uk we don't automatically have a right to return a product just because we dont like it. We are covered by long distance selling regulations if we buy online. We have 7 working days from the day after we have recived an item to return in store. However although we can unpack the product we cannot turn it on. Apart from that if the item is not faulty we cannot simply return. But if the item is not 1 as described 2 fit for purpose 3 of suitable quality we can return ina resonable ammount of time for a refund even if we have sed the product. If the item is faulty we can again returned in a resonable ammount of time for a full refund, a replacement or a repair. Asus's offer is quite a big deal as in the UK it is the consumers responsibility to prove any of the above. Most retailers would argue that the wifi ang GPS does in fact work. Personally i returned my prime as i was not so impressed with the browsing (not as slick as apple (sorry) or my s2) and i had wifi speed issues (it was able to stay connected) down to 15mbs on a 36mbs network and as low as 500kbs when steaming bt at the same time. I returned under the long distance regulations and said I had not powered up the unit. I kept all the plastics it came with. The shop assistant did not even check. I could have put my original tf in the box! I will not buy an Apple product but I can't help but envy the browser experience on the ipad. The prime is so much more powerful thanan ipad or an s2 so why is the browser so inferior. I tried all different types but none were as smooth. I will just now wait to see what quad core tablet can offer thebest browser experience. I loved everything else about the prime apart from that.