I just did some comparisons with my Google contacts setup and my son's setup on the computer.
On his account, under MY CONTACTS is Friends, Family, Coworkers and SYSTEM GROUP: MY CONTACTS.
In my Google account, there is no SYSTEM GROUP: MY CONTACTS option.
On his account, there are more people in the ALL CONTACTS group vs MY CONTACTS group. I'm not sure I know what the difference is, but suspect that is part of the problem. In order to see it on the phone, the contact has to be in MY CONTACTS, not ALL CONTACTS.
So this is what I did to replicate what happens on HIS phone.
1. Add a contact on his phone. It does NOT show up on the phone. I sync to google online, hoping it would show up online.
2. Look under MY CONTACTS. It's not there. Look under ALL CONTACTS, it's there.
3. Look at the new contact (in ALL CONTACTS) and bring down GROUPS. There is NO option to add it to MY CONTACTS. It can, however, be added to SYSTEM GROUP: MY CONTACTS.
4. Now when I look under GROUPS for this contact, it shows it has been added to BOTH MY CONTACTS and SYSTEM GROUP: MY CONTACTS even though it was not an option to add it to MY CONTACTS.
5. Delete this person from the SYSTEM GROUP: MY CONTACTS and it remains in MY CONTACTS.
6. Now its shows up under MY CONTACTS and finally shows up on the PHONE!
I can't figure out why he has a listing for SYSTEM GROUP:MY CONTACTS and I don't and thus don't know how to fix it.
The difference in our contacts list is that when I got my phone, I did not let Verizon move my contacts from my old phone to my Droid like my son. And that was because he had issues with contacts being PHONE ONLY when they did it and had to manually fix each contact. Learning from his bad experience, I moved my contacts from my old phone as a .csv file and did not have PHONE ONLY contacts. I suspect that this COULD be where the problem stems from, but still have not a clue in the world how to fix!
I don't mean to hijack this thread, but could it be that Pineapple Salad had VZW move his contacts in the store and is having the same issue my son is.
Any suggestions appreciated!