Help Sudden BT Homehub Connection Problems

DonnyBear · Apr 28, 2011

Hi guys! This is my first post so please be gentle lol.

I have a Wildfire that my partner bought me for Christmas which i love. I've had no problems with it whatsoever until 3 days ago when it stopped connecting to my BT Homehub 2 and now just continues to say "Obtaining IP Address" and then gives up. I can connect to BTFon without any problems, and when i took it in to the Carphone Warehouse today it connected to their WiFi straight away. My partner has an iPhone 3 which connects without any problems as does my laptop and desktop and everything was fine until 3 days ago and has been fine since Christmas!

I have searched the forum and found people with other phones and other routers having problems but couldn't find anything relating to the Homehub and the Wildfire

I've done a factory reset on the phone which hasn't made any difference except losing all my apps lol and there seems to be a lot of people on Google having similar problems but so far i can't find a resolution :eek:

This is driving me mad because i live in the middle of nowhere so i can't use 3g and BTFon doesn't allow me to access the internet or Facebook or anything so i would really appreciate any help you can offer

Many thanks in advance!

MarinFelt · May 2, 2011

I have exactly the same problem, have tried resetting homehub and phone, but still cannot connect to the homehub.

Help!!

DonnyBear · May 2, 2011

Well it has to be a problem with the homehub. Luckily BT sent me 2 and i've just changed to the new one and everything is fine again!

ilh · May 7, 2011

I've started getting this yesterday with my hub not letting me connect my Desire. It would seem that the latest firmware for the hub has broken support for Linux based devices, including Android.

More details here

DonnyBear · May 7, 2011

ilh said:
I've started getting this yesterday with my hub not letting me connect my Desire. It would seem that the latest firmware for the hub has broken support for Linux based devices, including Android.

More details here

Thanks so much for this! So far since changing the hub my wildfire has been fine with the exception of the phone and my laptop keep losing connection dispite the hub saying everything is fine. To get connected again i have to keep resetting the hub which im doing 3 or 4 times a day at the moment!

Hopefully BT will sort this out soon!

ilh · May 7, 2011

Success! The post by Edgar on page 6 worked for me. Hopefully it's not just temporary.

MarinFelt · May 8, 2011

Success, resetting my hub ,again, did the trick, thanks Edgar

iceybear1 · Mar 21, 2012

I have just received an EPC note book, a generic, Android operating 2.3

I cannot connect to BT hone hub.

please can anyone help. I've tried everything even speaking with BT, no
help.

Thanks.

ChryzaorFlux · Mar 21, 2012

iceybear1 said:
I have just received an EPC note book, a generic, Android operating 2.3

I cannot connect to BT hone hub.

please can anyone help. I've tried everything even speaking with BT, no
help.

Thanks.

I doubt you'll get someone that will solve your problem here...
But
Ive did a bit of googling, and ive found a link >here<

Help Sudden BT Homehub Connection Problems

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