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Help [SOLVED] download / install button not working

Boerminator

Lurker
Apr 28, 2012
6
0
After getting my Desire S back from repairs 2nd time in six months, I'm now having a new problem. I can sign into my google account. Email updates, Talk works and I can browse the apps in Play. But the 'download' (or for the apps that I installed in the past, the 'install') button is not working. I can read the comments on that app and see the screencaps but not download or install anything. The button doesn't even highlight.

Here's what I tried to solve it.

  • Clear Play cache under 'applications'
  • Connect by wifi only
  • Connect by mobile connection only
  • Restore phone to factory settings (and format SD card)
    • Then I initially get the old Android Market, where I have the same problem. After a few minutes it asks me to update to Play. Same problem there, of course.
  • Install apps to my phone by using play.google.com on my regular pc. Nothing happened.


Another weird thing: When I first got this phone, I just switched it on and selected my carrier from the set-up list. That automatically configured mobile internet. This time however selecting my carrier did not configure internet. I had to manually set up an access point to get it to work. And a few days later my carrier sent me a text with "what to do when you didn't get your internet connection working" instructions. I have a feeling the two issues are related. Then again, same problem on wifi only.

Has anyone encountered this before? I'm at a loss...

Android 2.3.5 with HTC Sense 3.0
 
@CDPlant, thanks.

Ok, so I spent today fidgetting with my phone and reading up on how to root your phone. Never had the need for it so I never tried it before.

Long story short. I followed these http://androidforums.com/desire-s-all-things-root/438830-guide-how-root-desire-s.htmlsteps to downgrade my phone from 2.00.0002 to 0.98.0000. This so I could use Revolutionary to get S-off, opening the way to custom ROMs. Since the hardware of the device seems fine, I figured if anything helps it'll be a whole new ROM.
I had to use a vodafone-branded ROM since the phone had a vodafone-rom to start with. (No sim-lock, though. I bought the phone without a contract. I know, weird.) I'm now on Android 2.3.3 instead of 2.3.5. The bloody download buttons STILL DON'T WORK :mad: And what's even more frustrating is that I apparently need to download ROM Manager, from the marketplace so I can try out different ROMs to solve this issue.

Guys, I'm all out of ideas. Any input would be much appreciated!
 
Upvote 0
Ok, laugh all you want. After voiding my warranty by rooting the phone I found out that the touchscreen in the specific location of the marketplace download / install button is not functioning. When I switch to landscape it works.

really sad story. but I think you have chance to claim warranty. look in All things root section, there you'll find guide to unroot your device which will help you to claim warranty.
 
Upvote 0

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