Help Sprint Galaxy Nexus reception issues?

Bu7ane · May 7, 2012

I just got a Galaxy Nexus the other day!!! Anyways, it's running 4.0.4 on Sprint. I have updated my PRL and my profile so everything on the phone is up to date.
Here is my problem. I have a constant -100 dbm 1 asu signal.
Also, I'm in an area that doesn't get 4G LTE but the 3G connection is really bad. In fact, I was gonna do a speed test to post here but it wont even connect. Yesterday I think i got like 265 kbps.
I upgraded from an old HTC Hero and I never had these problems.
Does anyone have any suggestions on what I should do? I was thinking of exchanging it for a new one. Or should I try and get the HTC Evo 4g LTE?

Stigy · May 7, 2012

Did you have an issue with your old Sprint device in the area you are currently in?

Also did you receive the FD02 update - it's supposed to fix some data connectivity issues.

Bu7ane · May 7, 2012

Stigy said:
Did you have an issue with your old Sprint device in the area you are currently in?

Also did you receive the FD02 update - it's supposed to fix some data connectivity issues.

No problems at all with the other device.

I believe that my phone is up to date. It looks as though I do have it
Baseband version
L700.05 V.FD02 / L700.FD02

Stigy · May 7, 2012

Bu7ane said:
No problems at all with the other device.

I believe that my phone is up to date. It looks as though I do have it
Baseband version
L700.05 V.FD02 / L700.FD02

Very strange - will Sprint tech support get you out a new device to make sure its not this particular phone?

If it is not just that device, but the Nexus in general might try going with the Evo.

Bu7ane · May 7, 2012

Stigy said:
Very strange - will Sprint tech support get you out a new device to make sure its not this particular phone?

If it is not just that device, but the Nexus in general might try going with the Evo.

I just got back from the Sprint store. The guy said that I was the only one that came to him with that issue. He ordered me a new one so hopefully that one doesn't have the same problem.

SlothyUK · May 7, 2012

same numbers for me on my Sprint Nexus. My old Hero seemed to have better phone reception at my home and work....
Do I need to call Sprint??

Stigy · May 7, 2012

Bu7ane said:
I just got back from the Sprint store. The guy said that I was the only one that came to him with that issue. He ordered me a new one so hopefully that one doesn't have the same problem.

Keep us posted!

SlothyUK said:
same numbers for me on my Sprint Nexus. My old Hero seemed to have better phone reception at my home and work....
Do I need to call Sprint??

I am seeing a slightly lower reception on my Nexus than my old OG Droid, but nothing that greatly affects the usage of the phone.

Rashielx · May 10, 2012

I'm having the same issue. 3G is very bad compared to my old evo. On my drive to work I could stream audio with the evo almost the entire time with a few small spots of slow data. I drove in this morning with my Nexus and about 40% of the drive I could not stream audio.

SlothyUK · May 10, 2012

wirefly are swapping out my Sprint Gnex. I am in a 4G area but its not turned on yet (I think as I cant get the 4G graphic)

We shall see, love the phone though

Can I back up phone and all pics, apps etc to my PC then reimport them to the replacement all in one go?

Help Sprint Galaxy Nexus reception issues?

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