Where should I start, on screen keyboard is lame hit a letter picks a totally different letter, when I browse on the internet scroll with my finger (one finger) the screen is jittery gets big and small can't really browse the internet. On home screen try to pick an app picks a different app I want to use. The 4G sucks get only 2 to 3 mps my DSL is faster than 4G. OK is there a update or should i take this phone back get a replacement it well past my 14 days. Or tell Verizon shove there phone up there ass cancel my contract