Who Has Screen Separation?

ScornedNexus · Aug 5, 2012

alextop30 said:
Is it not kind of sad how badly Google and Asus dropped the ball on this project? First the shipping thing was just a disaster with pre orders shipping after the units started selling in some of the bigger retailers. Next you see quality issues where screens are coming apart bleed and image ghosting are appearing. Do companies not care about their reputation? If I was the head of Google I would ridicule Asus like crazy and suspend sales until the issue has actually been fixed. I don't think it is a secret that there is a nice hefty contract between Google and Asus to produce the Nexus 7 but it seems they half ass it. Personally I think this is much more damaging to Google as opposed to Asus. None the less I still like my Android and Asus will never get any of my money. The transformer infinity or anything in the future does not deserve my attention.

You know I am still surprised how these companies can screw things up so royally and say there is nothing they can do but when I made a small mistake at work during my training period I nearly got fired. That is how the world works, but I will simply choose to be an informed customer and not put up with a company's stupidity and not have them profit on my back. I guess just a rant that has been around my head. I would love to see some more rants for who do you think screwed the nexus 7 up?

I Agree completely

ScornedNexus · Aug 5, 2012

stridermt2k said:
It's easy to get caught up in stuff like this, but try to remember that the folks having problems will always be the most outspoken about it.

I assure you the vast majority of Nexus 7 users are enjoying a problem-free device.

Not true, there are 4 people at work that have this problem and they don't care. Also people don't know. I doubt there are any unaffected devices.

stridermt2k · Aug 5, 2012

ScornedNexus said:
Not true, there are 4 people at work that have this problem and they don't care. Also people don't know. I doubt there are any unaffected devices.

Mine is unaffected, as are the others already posted in this thread.

I can see that logic has taken a back seat to emotion on this issue, so I will bow out now with apologies for stirring up the pot.

Deleted User · Aug 5, 2012

Clearly a lot of devices have the problem but I suspect a much larger percentage are fine or so slight that people not looking for the problem wouldn't notice.

But I remember reading a lot of reviews before release and NOT ONE commented on a dodgy screen and most reviews commented on how good the build quality was.

That's certainly not my experience but makes me wonder how come the pre-release reviewers all got good units?

DanielM426 · Aug 5, 2012

Anybody notice a slight clicking on the right side? Unit 2 has a slight click on the right side. It's not a glue sound though (would know from the first unit), it just sounds like something is lose. Maybe the screw tightening method will work.

RadYOacTiVe · Aug 5, 2012

So I was out today and stopped by walmart and they had about 4 of them. Opened it when I got home and it had the screen separation also. That was my third. I have one on the way from Radio Shack that should be here this week.

3 units from 3 different stores all with the screen lift.

For you guys willing to keep it, consider that it could get worse after your return period and you are stuck dealing with a warranty claim with Asus.

Nalej · Aug 5, 2012

DanielM426 said:
Anybody notice a slight clicking on the right side? Unit 2 has a slight click on the right side. It's not a glue sound though (would know from the first unit), it just sounds like something is lose. Maybe the screw tightening method will work.

I have the same issue. Top right corner.

DanielM426 · Aug 5, 2012

Nalej said:
I have the same issue. Top right corner.

I've got it mid edge. I really hope that it can be solved by tightening the screws.

blackjaguar25 · Aug 5, 2012

DanielM426 said:
I've got it mid edge. I really hope that it can be solved by tightening the screws.

I can't quote the thread now, but a post from XDA shows that the solution is not to tighten the screws, but to loosen the screws, as they are a bit too long and tightening the long screws pushes the screen out further.

Chopstick2U · Aug 5, 2012

So I acknowledge that this might not be the most appreciated response, but... I pressed down really hard on the left edge for about 30 seconds and it stayed down. It has been creak and separation free for about five hours now. I think I'll stick with this device for awhile.

ScornedNexus · Aug 6, 2012

shaneydroid said:
Clearly a lot of devices have the problem but I suspect a much larger percentage are fine or so slight that people not looking for the problem wouldn't notice.

But I remember reading a lot of reviews before release and NOT ONE commented on a dodgy screen and most reviews commented on how good the build quality was.

That's certainly not my experience but makes me wonder how come the pre-release reviewers all got good units?

You forgot the people that want to remain ignorant.

ScornedNexus · Aug 6, 2012

I'll be very happy when I receive my 550$ refund for my two tablets, and my money is sitting perfectly in my bank account. With out any screen separation problems or potential for them. Piece of mind thank god!

DonaldGreig · Aug 6, 2012

DanielM426 said:
Anybody notice a slight clicking on the right side? Unit 2 has a slight click on the right side. It's not a glue sound though (would know from the first unit), it just sounds like something is lose. Maybe the screw tightening method will work.

Mine has that. Not bothered. For

MartinS · Aug 6, 2012

Mine has definitely risen some more. I also get the odd phantom touch from the left hand side. Not so much to ruin my enjoyment of the tablet but I'm looking forward to the replacement arriving and sending this one back to untie

cammykool · Aug 6, 2012

i have it now but dont care

alextop30 · Aug 6, 2012

I think the only problem with this is that people sometimes do not know how much force to put sometime and end up braking the glass. There are numerous reports of that happening so I would really not recommended for this to be done!

This is in response to the pushing down on the screen for 30 seconds comment.

Nalej · Aug 6, 2012

How long did it take to receive the alternate N7 when doing a swap?
I put my claim in today and got a message saying a new one is being shipped.
I leave for vacation on Thursday... I didn't think about that when I went through this process.
Is it possible I'll receive it in time?

Deleted User · Aug 7, 2012

Well I put mine in a week ago and it still hasn't even shipped yet so doesn't look like they're in any rush.

sleezecheeze · Aug 7, 2012

I think I do but I'm not going to worry about it. The touch sensitivity is still fine and the creak is only in the very top of the right corner, like far into the bezel.

Atma · Aug 7, 2012

Nalej said:
How long did it take to receive the alternate N7 when doing a swap?

Mine was pretty quick. I called Google last week on the weekend. My replacement shipped on Monday and I received it 2 days later on Wednesday.

And it went back Thursday.

davewood44 · Aug 7, 2012

Got one today from ebuyer, uk. Has screen problem with glass lifting on right side.

Rang them, being collected tomorrow for refund.

Ordered another as its quicker than waiting for replacement.

I like the way google do returns, they send replacement before youneed to send old one back. I would have ordered with them but their post cost is shocking, ebayer does free next day delivery!

Xyro · Aug 7, 2012

davewood44 said:
I like the way google do returns, they send replacement before youneed to send old one back. I would have ordered with them but their post cost is shocking, ebayer does free next day delivery!

It's funny. They originally charged me

Deleted User · Aug 7, 2012

How are people getting them so fast? My replacement still hasn't shipped after a week :-(

Xyro · Aug 7, 2012

Mine hasn't ether, actually. Replacement one shipped a day or so after placing my order but I ordered replacement two on Thursday last week and haven't heard anything yet.

KaneRobot · Aug 7, 2012

CafeKampuchia said:
I answered yes, but it's so small (about the thickness of a playing card or ~0.25mm) that I really don't care. If it gets significantly worse in the next couple months I'll replace it.

Keep an eye on it. Mine was not too bad at all on initial purchase, but after a week of use I took it back to the store because it was getting worse.

There are a few in stock at my local Staples but I'm hesitant. I don't want to return another one.

Who Has Screen Separation?

Do you have screen separation?

Yes, and I noticed it right out of the box.

Yes, and I believe it's from me using it.

No, and I wouldn't care anyways.

No, but I'm returning my Nexus 7 until problems are worked out.

I don't know, I'm too afraid to look.

Other: Let's see it in the comments.

No

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