Help And my Nexus 7 time comes to a close???

pastafarian · Oct 4, 2012

I was having a great time with my N7, then the end came(?). I came home last night, removed the N7 that was in a case from my padded messenger bag and found the screen cracked and the digitizer inoperable. BUMMER! No warranty for this damage. Double bummer. Then it got a whole lot worse when I looked into my repair options. The best I can find is $160. Searched Ebay for a screen for a self repair? None (well, there was one guy selling for $170). That's ~70% of the purchase price for repair? Not me, no way! As I see it my options are so-

Repair at abusive cost?....Heck no!
Hold on to the broken and unusable device till there are reasonable repair options? Will that be before there's a better cheaper tablet on the market?
Sell the broken unit on Ebay and cut my losses? This seems like the way to go right now.

Am I missing anything here? Since the screen broke so easily and there are so many complaints about the same, I can't see putting too much into a repair that I may have to do over and over. I'm in full N7 withdrawal. This really sucks!

BTW, no suggestions that involve committing fraud....PLEASE?

Deleted User · Oct 4, 2012

There are "weak screen" complaints with every device.

The reality is, if you drop or put odd pressure on any device with a big glass screen on it, you're simply rolling the dice on whether it will break. Drop tests are useless and anecdotes are not representative, because you can't control the angle or area that gets hit during the drop. When something mysteriously breaks in a bag, you don't really know what happened.

Outside of controlled, measured, quantifiable testing, I haven't seen anything that might indicate the N7 breaks at a higher frequency than any other devices that I've read forums for.

Sorry the repair is so expensive. At that price, the repair probably isn't worth it and I'd be inclined to buy a new one and sell the old one on eBay as a spare parts device.

AntimonyER · Oct 4, 2012

Aw man, sorry to hear about that, pasta. A few others have had the same issue. No real good answer I am afraid. eBay seems the best way to go, even if you still want one, just buy a new one using the proceeds to cut down on the cost.

breadnatty08 · Oct 4, 2012

It's likely not the best solution (from a cost standpoint), but do you have really good renter's/homeowner insurance you can claim it on? Again, I'm sure the deductible makes it unfeasible.
I feel your pain though. My wife dropped our Tab 10.1 (admittedly a bit more expensive) about 2 months after I bought it. Screen completely shattered. Samsung said (or guessed) it would be $350 to replace the screen - more than what I paid for it!
Sorry to hear about it, what a bummer.

pastafarian · Oct 4, 2012

binary visions said:
There are "weak screen" complaints with every device.

The reality is, if you drop or put odd pressure on any device with a big glass screen on it, you're simply rolling the dice on whether it will break. Drop tests are useless and anecdotes are not representative, because you can't control the angle or area that gets hit during the drop. When something mysteriously breaks in a bag, you don't really know what happened.

I'm not so much complaining about how or why it broke as trying to figure out my next course of action. Still, considering how easily and quickly it broke compared to the Nook Tablet it replaced that was carried in the same manner for much longer and still looked like new, I'm not too excited about investing in another N7. Doesn't mean I won't do it, but I'm not too high on it at the moment. As it stands right now, I have a $250 paperweight on my hands. This reminds me of my old Logitech harmony one remote. Great device, but a bit too fragile. When my kids dropped it to the carpeted floor and the screen cracked? No repair available, it's the $200 remote equivalent of a disposable lighter. Needless to say, I'm not happy with nor will I buy from Logitech again.

DonB · Oct 4, 2012

Your best bet is to sell as is on eBay and get a new one. There are no guarantees even if you fix it, and then if not happy with it them you went an spent xtra money for nothing, cut your losses now. Sorry to hear what happened, i will make sure the wife takes care of hers,

breadnatty08 · Oct 4, 2012

I have a Flyer I just use as a bedside clock if you want it for cheap. :eek:

pastafarian · Oct 4, 2012

I can still put the Nook back into action, but thanks.

zetroc · Oct 4, 2012

I have an 8GB in an unopened box with an Amzer jelly case for sale

No taxes, no shipping. Let me know!

breadnatty08 · Oct 4, 2012

pastafarian said:
I can still put the Nook back into action, but thanks.

Flyer is pretty decent and considering I only paid $99 for it at Best Buy, makes a fine clock. Honestly, I don't like the HC upgrade on it though.
Still have my Nook Color but will probably give it away to a coworker who's been pining over tablets forever but doesn't want to pull the trigger.

flammenwurfer · Oct 5, 2012

I don't see any on ebay right now, but you could keep an eye out for a non-working Nexus 7 with an undamaged screen.

RandySea · Oct 5, 2012

dreadnatty08 said:
I feel your pain though. My wife dropped our Tab 10.1 (admittedly a bit more expensive) about 2 months after I bought it. Screen completely shattered. Samsung said (or guessed) it would be $350 to replace the screen - more than what I paid for it!
Sorry to hear about it, what a bummer.

I assume you bought this using a credit card. If it happened to be an Amex card, many of them have a 90-day, all risk coverage for purchases. Most brands of higher level credit cards have a warranty extension (double the length, up to 1 extra year), but that doesn't cover damage.

pastafarian · Oct 5, 2012

Didn't buy with Amex and there's slightly more than 0% chance of finding a damaged Nexus with an intact screen. It looks like I'm selling the thing damaged on Ebay and then I'll probably wait for the next "great" thing. I might go for a 32gb Nexus should they surface, but I don't think I should be rewarding Asus with another N7 16GB purchase. The thing did break way to easily IMO and that there's no reasonable repair option or at least a supply of replacement screens is very disappointing at this stage.

On the plus side, my laziness in selling the Nook paid off. I flashed CM10 on it and it is a much better experience than the stock based 2.3 it replaced. It's an alpha build, so it's far from perfect, but it doesn't suck at all. At least it takes the edge off my N7 withdrawal.

Kelmar · Oct 5, 2012

What is your price range for a new screen/LCD?

pastafarian · Oct 5, 2012

If I could get hold of a screen in the $70-$80 range ( I might even stretch to $85) or a full repair ~$100 I would consider it. Right now? The best I've seen for repair is $160 which is only $10 less than Asus charges themselves. I have had no luck finding a supply of screens though there is one joker on Ebay offering a do it yourself screen for $170. Only suckers need apply for that one.

Kelmar · Oct 5, 2012

Will Asus sell you just the screen so you can repair it yourself?

Kelmar · Oct 5, 2012

ASUS Google Nexus 7 16GB Wi-Fi 7in Black AS/IS! READ DESCRIPTION!!! 008622724786 | eBay

Maybe worth it

pastafarian · Oct 5, 2012

Kelmar said:
Will Asus sell you just the screen so you can repair it yourself?

Nope! I checked. No N7 repair parts are available in their system for retail purchase, check back in a month or two.

pastafarian · Oct 5, 2012

Kelmar said:
ASUS Google Nexus 7 16GB Wi-Fi 7in Black AS/IS! READ DESCRIPTION!!! 008622724786 | eBay

Maybe worth it

Worth a shot, but unless this one slips under the wire, it will go for ~$200, way more than I want to spend. Units with broken screens are selling for ~$100+.

Even though my rational side says "don't you dare pay for another N7", there's another inner voice saying "buy it now and have it by Monday". I could really learn to hate Asus from this!

TriumphLance · Oct 5, 2012

I would just wait a while and see if some cheaper options come along because the nexus7 is so popular I'm sure Chinese Corps are quickly making parts for them to make a buck

JanComputerman · Oct 5, 2012

Does it still work but the touch screen doesn't? If so then a Bluetooth mouse is an option after you get Bluetooth turned on with a otg cable mouse. Just wondering what might have been in the bag that could have applied sufficient pressure to the screen to crack it. They are thin to be light ... don't feel bad, I tried to fix my chipped windshield and ended up cracking it ... couldn't get it inspected, finally went to get it replaced had to wait until the next day, got stopped on the way back, got a ticket, replaced a day later ... all because a rock flew off a tire of a pickup truck way ahead of me in another lane.

hal1 · Oct 6, 2012

How long have you had it? Some people forget that their credit card may have a loss/damage protection on purchases. I think my VIsa has 90 days

Deleted User · Oct 6, 2012

Cant you claim on your household insurance? Shows its worth keeping them in their own case with a hard cover

pastafarian · Oct 6, 2012

No coverage from cc (I checked), deductible on homeowners insurance is more than the repair AND I wouldn't make such a small claim regardless. Insurance around here is a sensitive issue. I'm not risking getting dropped over a tablet. Also, as mentioned the N7 was in a case and that was in a padded laptop bag. I think the N7 is not a very robust design.

JanComputerman · Oct 6, 2012

Sounds like you need a solid case that is padded inside, the foam cases don't protect from bending it. I use a mi ridged case from case logic, QTS-107

Help And my Nexus 7 time comes to a close???

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