Hey gang:
I'm noticing that a problem I'm having is being randomly mentioned by others across a number of threads. So, in the interest of discussing this all in one place, getting an idea of how many are experiencing this issue, and maybe even finding a fix, I thought I'd open it up as its own topic. To summarize: there are times the phone screen goes dark except for the notification light being on. No buttons then respond at all and there is no way to unlock it from this state other than by doing a battery pull. Sometimes when it then reboots it goes immediately into another freeze and locks out all functions again. When this happens, the only fix is to plug in the power cord and this seems to break the cycle. It might then be okay for a couple of days, but then something triggers the behavior again.
Some of those who use go sms pro as their messenger have observed that an incoming text may set all this in motion. I use this as well and have noticed when I come back to my phone sometimes that a notification of a missed text has indeed frozen things up. Other times I've thought that an app automatic update in the notification bar has been the culprit. In any case, it's all pretty annoying and even doing the dreaded factory reset has not resolved the issue. So far, it has not happened to me since the recent Verizon system update, but I'm not counting on anything just yet.
So, just very interested at this point in seeing how widespread this might be and maybe getting to a resolution.
Thanks for any sharing of ideas! (And, yay, this is my 200th post! Is there some sort of ceremony or something)??
I'm noticing that a problem I'm having is being randomly mentioned by others across a number of threads. So, in the interest of discussing this all in one place, getting an idea of how many are experiencing this issue, and maybe even finding a fix, I thought I'd open it up as its own topic. To summarize: there are times the phone screen goes dark except for the notification light being on. No buttons then respond at all and there is no way to unlock it from this state other than by doing a battery pull. Sometimes when it then reboots it goes immediately into another freeze and locks out all functions again. When this happens, the only fix is to plug in the power cord and this seems to break the cycle. It might then be okay for a couple of days, but then something triggers the behavior again.
Some of those who use go sms pro as their messenger have observed that an incoming text may set all this in motion. I use this as well and have noticed when I come back to my phone sometimes that a notification of a missed text has indeed frozen things up. Other times I've thought that an app automatic update in the notification bar has been the culprit. In any case, it's all pretty annoying and even doing the dreaded factory reset has not resolved the issue. So far, it has not happened to me since the recent Verizon system update, but I'm not counting on anything just yet.
So, just very interested at this point in seeing how widespread this might be and maybe getting to a resolution.
Thanks for any sharing of ideas! (And, yay, this is my 200th post! Is there some sort of ceremony or something)??
