RAZR MAXX HD display - dark discoloration on the left side

tysdroid17 · Nov 12, 2012

Hey all

I just bought a RAZR MAXX HD, and I love it, except in low light I notice that the left side of the screen is darker, particularly noticeable in whites on the screen. Has anyone else had this?

Xelios · Nov 12, 2012

Welcome to OLED technology.

It's normal for it to happen, rather unsightly though.

tysdroid17 · Nov 12, 2012

Is there any hope of improvement if I exchange it? How bad is it for others?

Xelios · Nov 12, 2012

You might get another with spots in different places. I have the same thing on my phone, my brother's GS3 has it, and both of our Zune HD's have it as well. I haven't exchanged mine yet so I can't really say for sure. I don't believe I've ever seen a perfect OLED screen though.

Mine isn't all too bad. My spots are closer to center right, but I just turn up the brightness and its much less visible if at all.

Methos1979 · Nov 12, 2012

I can't see that on my at all. Post a screen shot to show what you mean.

Xelios · Nov 12, 2012

Can't post a shot, its not part of the Android software, its in the screen itself. It's prominent in very low light on dark greyish background.

I usually notice it when I watch a Formula 1 session, when my brightness is very low. You can see it up against the dark greyish color of the track. They're just spots on the screen. However mine may be more visible since I use rootdim to go even darker than Android permits.

EDIT: Here try this one. Set your brightness to minimum and view this picture. Zoom in all the way and go to the right and left extents. I can see my spots in this.

FussBoss · Nov 12, 2012

We have two of these phones and nothing like this at all on either one of them. take it back, get a new one and test it in the store.

Xelios · Nov 13, 2012

I think you guys are misinterpreting what it is. They all definitely have them, even googling "black spot OLED" shows up tons of results. It ranges across all S/AM/OLED technologies, across many devices, it's just not really noticeable unless it's super dark. Under brightness 15%+ it's probably not visible though.

EDIT: Did a bit more googling myself, the result I turned up is that apparently its from the adhesive used to glue the display to whatever surface inside.

tysdroid17 · Nov 13, 2012

So NO ONE else has experienced this on their phone? I only see it when the screen is dim, but I use the phone quite a bit in the dark, so I notice it a lot.

ALurker · Nov 13, 2012

I've had it on 3 Galaxy Nexus phones, my GS3 and now the HD. Its just the nature of the screen technology I guess.

FussBoss · Nov 13, 2012

tysdroid17 said:
So NO ONE else has experienced this on their phone? I only see it when the screen is dim, but I use the phone quite a bit in the dark, so I notice it a lot.

I do not have it on either one of our HD MAXX phones. I did lots of testing and nothing shows. If you are still in return timeframe why not try to get a phone without it?

syntrix · Nov 13, 2012

There is a good chance a replacement will be better, I do recall the original razr and the vzw samsung galaxy nexus has their fair share.

I originally got a RAZR HD, no issues. I did swap it out for a RAZR MAXX HD, no issues.

The first one had a very slight blue tint to tit, this one is much much better (I use calibrated monitors all day, so it's easy for me to see these things).

jroc · Nov 13, 2012

To go along with both sides of the equation..

Yes you can exchange and hope to get a better screen. My RAZR from last year and PS Vita has it. My Maxx HD doesn't. My Vita had it bad. Just got a new Vita thru warranty so I don't know if it's as bad as before. No I didn't go thru warranty for the screen, my vita screen was jumping and the ps button stopped working. Kids....lol.

It's really hit or miss if you will have a screen with it or not.

Yes IMO.....I might not risk getting a new issue with a new phone if nothing else is wrong. Totally up to you.

Yes it's an Amoled thing.

I still have my RAZR from last year, that's why I can tell my Maxx HD doesn't have it. Or if it does, it's extremely hard to tell vs. my RAZR.

Xelios said:
EDIT: Did a bit more googling myself, the result I turned up is that apparently its from the adhesive used to glue the display to whatever surface inside.

Thanks for this tip. I am just gonna assume Amoled screens are thinner than LCD's. And I just checked my new Vita.....no splotches or its not as bad as before.

RAZR MAXX HD display - dark discoloration on the left side

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