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Help Open lock symbol when booting

1. What on earth was wrong with your phone that they had to unlock it to fix? lol

2. If you have any more problems with it and you send it back and they see it has an unlocked bootloader it may raise some eyebrows and they may insist that YOU broke your phone and void it...!!!

I just got a refurbished phone through Best Buy Geek Squad Protection Plan and it came unlocked as well. Before I sent it in my phone was unlocked and rooted so I asked them if that mattered and they told me that they won't even look at it when I send it in.
 
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1. What on earth was wrong with your phone that they had to unlock it to fix? lol

I read that they do this to re-install the original Android version (for what reason ever...)

2. If you have any more problems with it and you send it back and they see it has an unlocked bootloader it may raise some eyebrows and they may insist that YOU broke your phone and void it...!!!

I had the same concerns. That's why I talked to Amazon and they made a note to the file saying that it was unlocked during repair. However, they said it's fine if I lock it again.
 
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