Call me old fashioned but sometimes I like to hold a product in hand. Also, I'd rather return or exchange in person. And then there's the time where I want/need something now. I'm more than willing to pay more to bring it home and be back in business in a matter of minutes.
I buy a lot of stuff through Amazon et al. but I think it'd be a shame to lose Best Buy. I felt the same way about Circuit City going under. Losing brick and mortars is a bad future imo.
I agree 100%. Unfortunately, a large b&m operation can't exist as a place to touch and feel before purchasing online. The hope that once the big boxes that crushed the little independent retailers get crushed by the on line guys, there may be a place for some of those smaller operations to return. If there's a need for a place that gives service and instant gratification at a price, someone will provide it.
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