Help Keeps rebooting/restarting

NWNINA · Jan 7, 2013

So I just got a GS3 after my GS2 skyrocket died on New Years Eve.
It's a refurbished GS3
It keeps restarting. I've had it for about 5 days and it has restarted on its own 3 times. This never happened on my GS2. Should I ask for a new refurbished?

silentwitness · Jan 7, 2013

seems like it might be an issue with the phone. which version of android are u running? try doing an update or try a factory reset and see if it helps. If these dont work try getting it replaced.

NWNINA · Jan 7, 2013

silentwitness said:
seems like it might be an issue with the phone. which version of android are u running? try doing an update or try a factory reset and see if it helps. If these dont work try getting it replaced.

It has the latest official update (4.1.1 if I'm not mistaken). And i already did multiple factory resets because the AT&T people couldn't find out why I couldn't send or receive texts (turned out to be that they didn't activate a messaging plan).

silentwitness · Jan 8, 2013

The latest update is 4.1.2. Get the phone replaced only its better.

NWNINA · Jan 8, 2013

silentwitness said:
The latest update is 4.1.2. Get the phone replaced only its better.

i just checked OTA and connected to Kies and both says that it is up to date. and it is 4.1.1.. So Im not sure. BTW I'm on the AT&T network..

funkylogik · Jan 9, 2013

Dont take a risk bro. Just return it

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Help Keeps rebooting/restarting

NWNINA

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