Yeah, Google referred me to LG and both said you're on your own with physical damage, quoting me a $125-$200 repair estimate until I could mail in the phone for an exact price. The crazy thing is, I had this phone set a few inches away from the edge of the table and it slid off by itself when I wasn't looking, with the vibration of the table I guess, onto a hard floor. I have never had a phone this slippery... I don't get why anyone would think this is a good design. I find it rather uncomfortable to use because of this, I recall it falling a lot in the first few days I got it when I would set it on anything less than a rough surface, and slippery in my hands. This thing is like an air hockey puck.
I didn'nt have a bumper and every time I checked the Google Play website, it was out of stock. Until 2 days after I cracked it, of course. I tried Best Buy and other local mobile stores and none of them had anything in stock. I remember reading reviews of the cases on amazon and they were all getting terrible reviews, like 2 or 3 stars, and I figured I would wait until a case was in stock at the Google Play store... guess not.
I have to say, I get that this is technically my responsibility but I'm not too happy with Google and this phone. Who manufactures a phone this slippery and then cannot provide a case for it? I don't think I would get another.
