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Help Screen Not Turning Off After Inactivity

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defected

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Aug 14, 2011
30
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#1
My phone got the sudden death that most people seem to be getting, went off for repair for a MONTH, came back and the home button didn't work and SD card wouldn't mount. (Don't even bother using the EE warranty guys, they're useless.)

Anyway, fast forward to today, 2 months and 2 days since the sudden death happened and I have my phone back and all seems good.

I have one problem at the moment though, I have the turn screen off after 15 seconds of inactivity, however the screen doesn't seem to want to turn off!

I've tried doing a hard reset, this seems to fix it for a very short period then it starts again.
 
#2
defected said:
My phone got the sudden death that most people seem to be getting, went off for repair for a MONTH, came back and the home button didn't work and SD card wouldn't mount. (Don't even bother using the EE warranty guys, they're useless.)

Anyway, fast forward to today, 2 months and 2 days since the sudden death happened and I have my phone back and all seems good.

I have one problem at the moment though, I have the turn screen off after 15 seconds of inactivity, however the screen doesn't seem to want to turn off!

I've tried doing a hard reset, this seems to fix it for a very short period then it starts again.
Click to expand...
There's 2 spots to check for the timeout:)
One is under display, the other is under Accessibilty settings.
Make sure they both are the same:)
 
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#3
Mikestony said:
There's 2 spots to check for the timeout:)
One is under display, the other is under Accessibilty settings.
Make sure they both are the same:)
Click to expand...

Thanks dude, they're both set to 15 seconds but it still seems to be causing problems.

I deactivated the 'Smart Stay' and it seems to be fixed now, shame really as I quite liked that feature before but now it seems to think my eyes are everywhere!
 
Upvote 0
#6
Software prob then.
Ive never used smart stay and always have my screen set to 10mins time-out. I use an app that turns the screen off when i close my flip case or put the phone face down so im in habit of just doing that.
On other phones i always had time-out at max and got into the habit of turning the screen off manualy.
sorry thats not much help mate. Is it worth doing a factory reset to see if it fixes smart stay?
Oops. I see youve already done that. Im stumped man sorry :thinking:
 
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