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Radio Shack ESN Problems.

BmXStuD

Well-Known Member
Feb 19, 2013
123
7
Anyone ever had a problem like this. I brought a phone from radio shack. I tried to return the phone today but the receipt doesn't match the actual phone ESN. Somehow the lady rung up the wrong box or something. When i walked into radio shack to return the alarm with off like i stole something. The thing is the phone is activated on VM with no problem as i been using the phone for like 2 weeks. If the phone was stolen from Radio Shack it wouldn't work would it because no-one scanned the box to activate i would think.

I also activated the phone online when i got it with no problems at all.

The phone and box matches, but the ESN on receipt is not correct. I dont know what to do. I could put it on craiglist or ebay because its a perfectly good phone in mint condition but i wanted my money back soon. The actual phone ESN is clean and works perfect.

But how the heck do i have a phone with a different ESN on the actual phone that works that different from the scanned one on the receipt?????????????????

I called around to 3512535 radio shacks to find this evo v 4g because there OUT OF STOCK everywhere and the only place was FAR FAR away, so it looks like i have to drive back out there to get this solved (if it can be solved) or just throw it on ebay.
 
Anyone ever had a problem like this. I brought a phone from radio shack. I tried to return the phone today but the receipt doesn't match the actual phone ESN. Somehow the lady rung up the wrong box or something. When i walked into radio shack to return the alarm with off like i stole something. The thing is the phone is activated on VM with no problem as i been using the phone for like 2 weeks. If the phone was stolen from Radio Shack it wouldn't work would it because no-one scanned the box to activate i would think.

I also activated the phone online when i got it with no problems at all.

The phone and box matches, but the ESN on receipt is not correct. I dont know what to do. I could put it on craiglist or ebay because its a perfectly good phone in mint condition but i wanted my money back soon. The actual phone ESN is clean and works perfect.

But how the heck do i have a phone with a different ESN on the actual phone that works that different from the scanned one on the receipt?????????????????

I called around to 3512535 radio shacks to find this evo v 4g because there OUT OF STOCK everywhere and the only place was FAR FAR away, so it looks like i have to drive back out there to get this solved (if it can be solved) or just throw it on ebay.

so when you went in today and found the esn did not match, what did they do? did you bring the box with you? seems like they should have taken care of it while you were there.....weird.
 
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so when you went in today and found the esn did not match, what did they do? did you bring the box with you? seems like they should have taken care of it while you were there.....weird.


They said the computer will not complete the refund because when she scanned the receipt then scanned the box the ESN's was different. As if i was trying to return a different phone than what was on the receipt.

Its not a mix up either if you search my threads i do have two EVO v 4g's but i already matched up the boxes and the one i tried to return is the correct box it came in
 
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