Let me start by saying, I purchased the Incredible on Launch Day, the Thunderbolt on launch day, and Rezound on launch day. My wife has an Incredible 2. I am the Tech Guy in my office that everyone asks what type of phone to go with. I have set up over 15 co-workers on HTC phones
So, I have been extremely loyal to the HTC Brand over the years.
The Rezound has been an absolutely terrible experience. Overall, my first 7-8 months, the phone worked as expected. I felt Sense had gotten a little heavy, but it was something I could deal with because I am a big fan of Sense.
In late summer, my phone wouldn't get a data signal. Wifi worked fine, but data was intermittent at best. I worked with a tech for several weeks with many phone calls and emails, finally the ICS update fixed the problem.
In January the phone died while I was using it. I tried to revive it, but it was completely dead (the phone was never abused). I had insurance, so they sent a replacement Rezound.
About a month ago, my drop down menu started coming down on its own, the only way to get the phone to work again is to lock the screen, then unlock it, after that you can navigate again. It has done this 20+ times a day for the last couple days. Apparently Verizon knows this is a problem with the latest software build.
HTC might make good phones in the future, but Ill never experience them. I have never had a piece of technology so riddled with problems. I am going back to my original incredible and will be searching for another Android phone on craigslist. End Rant.