First, let me say I'm new to the forum, pretty technically savvy but little to no idea about mobiles!
On 27th March KIES informed me that there was a firmware upgrade available (I rarely attach to my PC so it may have been around for some time) . On downloading I now get a 'SIM Unlock PIN' request - which never happened in the last year (phone purchased Feb 2012).
Current/Latest firmware is listed as PDA:LSD/PHONE:LS8/CSC:LS6
The dealer says it's a firmware problem and will not fix/cannot fix.
The local Samsung agents won't touch and refered me back to the company I purchased from (Eureka - Kuwait) which has there own 12 month guarantee (attached to invoice).
So, I'm stuck with a dead phone.
The phone is GT-I9100 with 16 GB.
Inside the cover it says I910GSMH and S/N RV1C11WQJNZ.
I know 'GSM' but no idea what the rest stands for
Inside the original box there is a 24 month waranty in German, Slovenian, French, Swiss etc but no English. Guess the phone was intended for continental Europe only.
Any ideas?
On 27th March KIES informed me that there was a firmware upgrade available (I rarely attach to my PC so it may have been around for some time) . On downloading I now get a 'SIM Unlock PIN' request - which never happened in the last year (phone purchased Feb 2012).
Current/Latest firmware is listed as PDA:LSD/PHONE:LS8/CSC:LS6
The dealer says it's a firmware problem and will not fix/cannot fix.
The local Samsung agents won't touch and refered me back to the company I purchased from (Eureka - Kuwait) which has there own 12 month guarantee (attached to invoice).
So, I'm stuck with a dead phone.
The phone is GT-I9100 with 16 GB.
Inside the cover it says I910GSMH and S/N RV1C11WQJNZ.
I know 'GSM' but no idea what the rest stands for
Inside the original box there is a 24 month waranty in German, Slovenian, French, Swiss etc but no English. Guess the phone was intended for continental Europe only.
Any ideas?