Since you bought the unit recently I guess that it’s still in warranty, any chance that it can be exchanged for a new unit? You could always say all gadgets have a problem connecting to it. Try connecting you laptop too just to be sure. I don’t know where you are based (I am in India) I use an old D-Link ADSL modem (DSL 502T) in conjunction with a Linksys WRT 54G wifi router both antiques now. But when I had suspected a problem with my modem I had rung up their service center in Mumbai & they were v helpful (but that was long ago). Unless their helpdesk can figure out the problem & give a solution, replacement could be the only option left – unfortunately. Before you ask for a replacement try using a borrowed router & see if it works in your environment.
BTW this router works on the 2.4GHz is there any gadget close by which works on the same frequency eg: microwave oven, cordless phone especially the high powered type. These could interfere with your connection but it should have allowed a connection. These cause interference but never know it too prevent a connection. You could switch off these gadgets while trying out your router connection.
BTW this router works on the 2.4GHz is there any gadget close by which works on the same frequency eg: microwave oven, cordless phone especially the high powered type. These could interfere with your connection but it should have allowed a connection. These cause interference but never know it too prevent a connection. You could switch off these gadgets while trying out your router connection.
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