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Root [Sprint/Cricket] Earphones and Errors

I'm having trouble with the s3. For the past month I've had problems with other issues. One was the screen would tinge and fade in and out to a different color on the screen until it just blacked out for no apparent reason. The employees at the store said it was a system fault since I used Task Killers. Well...now! I'm having problems with my music (which is a big deal to me.) When I plug in my buds into the jack there's this ticking/clicking sound that never ceases and there's no notification that says that the earphones were successfully plugged in. The first time I tried it, it played aloud and immediately I unplugged it. I've tried two different headsets yet it still does this. What do I do to fix it? Please help!
 

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