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Help Note is crapping out

sfbloodbrother

Extreme Android User
Jul 30, 2012
6,109
733
Chicago IL
I am on the verge of selling this tablet to buy a windows tablet, and just the thought of that hurts me dearly. I love android, I really do, I love Google, I really do, but if I cannot rely on my device to work when I need them, then it has to go. Today was the beginning of what may be the end of my use of the original note 10.1 tablet.
It started about 50 minutes ago of me writing this thread. And back on Monday while taking notes on my tablet for a quiz. So, lets start with yesterday.

Before heading to work, I studied the chapter for my Psychology class. I take a bunch of notes before a quiz as that helps me do better. Btw I got a 86 percent in case you were wondering. I took 4 pages of notes with S Note, an app that I rely, and depend on for school. Notice I say depend on, meaning that I cant be successful with a paper and pen, otherwise I would have never bought this tablet in the first place. While getting to my 5th page, S note crashes, and there is no way to go back and save my note. Thats 60 percent of the chapters notes gone before the quiz.

Today, while in class for a note intense class where I cant do well in the class at all, I depend on S note for this class, it crashes, but not only that, I am beginning to see other pronlems. Because of the situatation yesterday, I knew I had to save, just in case it happened again, (which it did, thankfully I saved, and only lost 10 minutes of the lecture as compared to the whole lecture). When I got it all back up and runnung, I notice a blue flash here and there from mobing from one line of the note to the other line of the note. I'm worried that one time it will not be a flash, and I will have a blue screen of death or something like that.

From being on these forums so long, and hearing other peoples problems and the trends that happen, I can assumethat a factory reset will not work. I also do not want to loose my school work from S note and don't know what will happen to them if I do so. When I bought the tablet, I got a 90 day warranty. I may still may be cvered under the warranty. If this problem percist, I will be returning it.

Generally I like to timker with computers, but when they are a computer that I depend on, its not worth it.
I'd now like to hear your thoughts, suggestions.
 
I'd now like to hear your thoughts, suggestions.

This is why I always hit the save button more than other buttons - I think...

But... Why dont you just export your notes to pdf-files? You can also copy or backup the s-note files. I have the phone model (gtn8000) and have no issue with snote.

A blue flash moving around your screen and app crashing sounds like having hardware problem. Easiest way to check if there is somekind of software issue is to reset the tablet totally to factory defaults. Then using the snote. If it's working fine, then you should find the application causing it. If it is still crashing after factory reset, i bet it is a hardware problem.
 
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"When I bought the tablet, I got a 90 day warranty."

Only 90 days? Was it second hand or something? Here in the UK we get at least a years warranty and two years if you buy from certain retailers (like John Lewis).

If I was having your problem I would get it replaced/repaired under warranty. Of course it may not be convenient to wait for a repair but then you must have managed somehow before buying the tab.

Good luck with it anyway.
 
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Have you talked to Samsung support about this problem? I agree with you it's really and item you can't live with. I have not had this problem but i don't use mine as you do. Saving as the other poster said, is something you should often but the crashing should not be happening.:( Let us know what you find out.
Yes, I just had to clear the Cache.
"When I bought the tablet, I got a 90 day warranty."

Only 90 days? Was it second hand or something? Here in the UK we get at least a years warranty and two years if you buy from certain retailers (like John Lewis).

If I was having your problem I would get it replaced/repaired under warranty. Of course it may not be convenient to wait for a repair but then you must have managed somehow before buying the tab.

Good luck with it anyway.
Yes, it was refurbished.
 
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